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Provida Newsletter
  Summer 2009
In This Newsletter
Document Management
Provida Wins Client Service Award
Sage Accpac 5.6 Released
New Provida Clients
New Provida Staff
Quick Links
Document Management version 5.5 is now available for Operations modules including Order Entry, Inventory Control and Purchase Orders.
The document search function has also been improved.

We have released a White Paper to help explain how you can use Document Management at .

Please download it here.




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1800 88 00 69

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Greetings!

So here we are at the close of 2009 - what a year for us all!

These times really showed us that anything is possible and that supporting our fellow Australians is good for us all!

This year we did just that. We focused on you and what was most important for you during this challenging time. We brought in new technologies and instituted company changes based on your feedback.  Thanks!
Provida Wins Client Service Award!
Sage Client Service Award
At the recent Sage Software gala awards, Provida was recognised as having the best customer service throughtout Australia and NZ.

The award was determined after Sage Business Solutions randomly surveyed 100's of Sage Accpac users across Australia & NZ and compiled the results using the Sage Net Promoter metric. The Net Promoter score holds companies accountable for how they treat customers. For companies to score highly using Net Promoter they must have leadership comitment and the right business processes and systems in place to deliver real time information to employees so they can act on customer feedback and achieve results for customers.

This is actually for you. For supporting us and showing us that with the right focus we are able to provide you satisfaction and a valued outcome.
Sage Accpac 5.6 Released
Provida & Sage White BG Version 5.6 has just been released, and so the only supported versions of Accpac are 5.5 and 5.6.  There is a raft of really nice features such as:

  • Record Transactions for Internal Use of Inventory
  • Newly Integrated and Improved Serial Number & Lot Tracking
  • Single-page Bank Reconciliation with new pop up
  • Better bank security
  • Many new REPORTS in all modules
  • New Business Intelligence (BI) module included
  • Greatly improved prepayment handling
  • Improved handling of transaction reversals
  • New inventory item enquiry and drill down
  • Additional costing & transaction creation options
  • and much more....
If you would like to download a PowerPoint slide that shows all the new features in 5.6, please click here.
New Provida Clients
New Clients Soft Edges
It has been a very busy time at Provida as we continue to grow steadily.  We would like to welcome the following new clients:

  • Diabetes Australia in QLD
  • Property Planet in VIC
  • Aboriginal Housing in VIC
  • Alliance Airlines in QLD
  • Telstra Super in VIC
We look forward to developing a long term mutually rewarding business relationship with these clients.  Please visit the media releases page on our website if you would like more information.
New Provida Staff

Provida is proud to welcome 2 more Certified technical staff to our team.

Introducing Ashley Sharpe - he has 12 plus years with SAGE ACCPAC. Consulting, Managing Projects, developing ERP environments and new implementations.

And Lee Sai who will be developing the ACCPAC software range to help bring new technologies to you! 
Thank-you to you for travelling the year with us. We look forward to strengthening relationships and improving what we can do for you.

Merry Christmas to you & your families and here's to a joyous and prosperous 2010!

Sincerely,
 

Steven Rider
Provida Pty Ltd