Members of the community joined staff, physicians and volunteers at a special Consensus Summit on Oct. 26 to listen to-and provide input on-proposals developed during the hospital's Clinical Action Planning Process. The proposals represent months of deliberate planning by 11 Communities of Practice, and are designed to map out a strong future for TSH that puts the focus on improving the patient experience.

"We gathered feedback from more than 3,000 patients to find out about their wants and needs," says Anne Marie Males, Vice President Patient Experience. "They told us time and again that they want to see shorter wait times and to be treated with respect. Our approach in creating the Community of Practice submissions was to think outside traditional hospital silos and develop patient-centred models of care that truly addressed the issues our patients raised."

The 250 attendees at the Summit had the opportunity to ask questions, provide input and evaluate the proposals on a consistent set of criteria. The proposals will now be sent to the Clinical Action Planning Steering Committee to determine which ones will be further developed into business cases. Community of Practice groups could begin operationalizing approved business cases as early as November.

For more information on the CAP process, please visit our website. The Patient Experience report is also available online.

Monday, Nov. 15, 2010 · 10:00 a.m. - 2:00 p.m.
General campus, West Wing

Gertraut Schraeder, a 28-year volunteer at the General campus, shows off some of her knitting that will be available at the Mini-Bazaar at our General campus. Over the past 20 years, Gertraut has provided countless knitted items-including baby blankets, dolls and mittens-to the annual fundraiser. Proceeds from the fundraiser will help purchase urgently needed medical equipment for the hospital.

Community members are welcome to attend!

Tuesday, Nov. 16, 2010 · 7:00 p.m.
Birchmount campus, Irene Stickland Education Centre

Members of the community are invited to join senior management, the Board of Directors and the Community Advisory Council for an update on the latest developments at The Scarborough Hospital.

• Hear about the progress on our Clinical Action Planning process, and how the wants and needs of patients are shaping our decision-making;
• Learn how TSH's bylaws ensure good oversight for the taxpayers of Ontario;
• Hear about our plans for developing an integrated cancer care centre at the hospital.

Refreshments and free parking will be provided.