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Case Study #04-HF-002: Hunter Fan Co.
March 2009
Hunter Fan Company Bath Fan Installation Guide Development

Hunter Fan ManualOVERVIEW
Hunter Fan Company has long been recognized for their high quality ceiling fans, humidifiers, lighting and a host of other consumer products. For years, an in-house team has developed their product documentation, occasionally partnering with Infographics� to handle overflow. Their product development team was working through the creation and launch of an extensive new line of bath ventilation fans - a new product category for Hunter - and their internal resources were already spread thin. Hunter turned to Infographics to format and develop all of the installation guides for their 7 new platforms (14 unique products) of bath fan products.
Client Objectives
  • Create a new document format to help trade professionals and DIY consumers understand the new components and installation sequences
  • Identify proper steps and sequences involved in the installation processes for new construction and retrofit installations
  • Emphasis on visuals for a cost-effective, user-friendly, easy-to-follow and technically accurate communication
  • Accommodate multiple products as well as multiple languages
Hunter Fan2infographics� Solution
  • Working with a combination of prototype and pre-production components, Infographics was able to identify all of the key steps in both the new-construction and retrofit installation applications using our installation laboratory.
  • We applied our process of developing illustrated step-by-step instructions to explain the installation processes in a sequential, easy-to-follow presentation.
Results
  • Hunter was able to launch their new line of bath fan products on time and within budget.
  • The launch was one of their most successful in recent years - far exceeding sales projections developed by their marketing team and big-box retail partners.
  • The project has been used as a template for numerous subsequent developments.
About infographics�
The company specializes in developing technical and instructional information utilizing illustrations, animations, and graphics customized for the end-user. Their products include assembly and installation instructions, use and care manuals, training presentations, multimedia DVDs, icons, advertisements, and more.

For more information, please vist info-graphics.com or call 865-588-9888.
Jim Kughler
President/Partner
Rob Eddy
Vice President/Partner
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