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May 2009
In This Issue
Hot Topic: Back to Basics - Mission, Values, People

Mirror, Mirror On the Wall... A Look Inside Your Brand

Playing Well With Others



Communications News You Can Use is Hershey|Cause's bi-monthly eblast bringing you the latest in communications best practices for corporations, foundations and nonprofit organizations.

We welcome your ideas, contributions and feedback
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Recognition and Awards

Congratulations to our clients First 5 LA and The California Wellness Foundation on their great work and well-deserved recognition.


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Tip of the Month:
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Conferencing Tools

Sometimes a team conference call just isn't enough - and these days, it doesn't have to be. A number of tools, such as TeamViewer, DimDim, Yugma and Acrobat Connect, let you display information over the Web.

You can show everyone the applications or documents on your computer, interact via text chat, or even video conference, all for free. They might be just the thing for your next team meeting. Read more at www.Idealware.org.


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topic
Icont-hot  Hot Topic
   Back to Basics - Mission, Values, People

Mission mis-sion / [mish-uhn] noun: your organization's direction and purpose, what drives your work
Values val-ue / [val-yoo] noun: principles that guide your organization's internal conduct and external relationships
People peo-ple / [pee-puhl] noun, plural: individuals forming a group, the backbone of your organization

In a challenging market, your mission and values keep you focused on achieving success on your terms. These fundamentals are lasting and unchanging, and although they may evolve and develop in exciting ways as your organization grows, they will carry you through difficult times like these. And it's important to remember, your key employees are the evangelists for your mission and your values.

In a Fortune interview earlier this year, Jim Collins, who literally wrote the book on business development (as well a terrific monograph specific to the social sector), had this to say about the role of enduring values in the success of these depression-era companies: Read more.

   
 nameMirror, Mirror, On the Wall...
 A Look Inside Your Brand


Sometimes it can be difficult to take a long, hard look in the mirror. But for most organizations, this is the first step to effective branding. That's why we typically begin every new client project with a little soul searching - or what we like to call research - in order to ascertain the following:
  • What makes you unique as an organization in your field?
  • What are your strengths and weaknesses?
  • How do your various audiences perceive your work?
  • How do those perceptions differ from your own?
We begin by talking with staff and leadership to gather knowledge and prioritize objectives. In addition to directing the brand, campaign or materials development that will be the end result of our work together, this research provides an excellent baseline against which we can later measure the impact of that work.

More often than not, it also uncovers discrepancies in the understandings and expectations of internal audiences (staff, board and other stakeholders). Which brings us back to the fundamentals...

From the top down, your staff and leadership will act as brand ambassadors who embrace your mission and values and keep your messages and your products aligned. Read more.
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  Playing Well With Others

We at Hershey|Cause are big on collaboration, and we bet you are too. Ideally, when organizations bring together their institutional knowledge, resources and energies, they save time and money and end up with superior results.

Collaborations - and, if you are dealing with multiple organizations, collaboratives - can be tricky to maintain, but the fundamentals are the same. What is your shared purpose? What are your shared values? What individual interests are you willing to compromise for the sake of the collaborative's goal, and what responsibility is your organization willing to take to get the job done? All are questions that collaborations need to tackle to be sustainable.

Read our survey findings brief on Nonprofit Communications Collaboration

Download the Network Health Scorecard and Online Collaboration Tools Matrix - two new tools that can help networks of organizations maximize the impact of their work together.
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