HawkEye Plus Reverse Assistance System

A new version of our successful HawkEye Reverse Assistance System is being released in the next few weeks. This new "Plus" version will have an expanded detection zone and new features that will make installation even easier.
Click here to see what's new

Free Product Training
Via the Internet

We have launched our product technical training sessions via the internet. The first class on GatewayAI (fast idle and lift interlock) drew high marks from those who participated in the live training session.

Classes provide the latest installation, operation, schematics, and diagnostics information and are designed for sales, service, and operations personnel.

Future classes will include other products like Guardian / Guardian II as well as our Small Bus Electrical and Small Bus Electronics chassis courses.

Classes are open to bus manufacturers, dealers, service providers, fleets, and properties based on the subject matter being covered.

Join our next session:
Guardian and Guardian II Lift Interlocks
Date: Oct 24, 2007
Time: 12:00PM (Eastern)

To sign up, send an email to training@intermotive.net and provide us with your name and email address, you will then be sent an invitation by email.

If you cannot attend a live class, the classes will be recorded and available for viewing 24/7 on our website.
Go to the below link to access the training classes.

Need Vehicle Electrical Training?

If your technicians need basic small bus electrical and electronics training, then we have the right classes for you. Our hands-on classes are designed to teach bus dealer and transit property technicians the fundamentals of chassis electrical and electronic system diagnosis.

InterMotive has contracted with the state of California to teach these classes to contractors and transit property technicians. In order to minimize the cost to the attendees, CalACT is using RTAP funds to offset some of the training expense.

If you would like more information about how the Small Bus Basic Electrical and Small Bus Basic Electronics course can help improve your shop's productivity, efficiency, and fix-it-right-the-first-time performance, contact us at 530-346-1801.

Tools for Testing Electrical Circuits

Choosing the right test equipment for testing electrical circuits on today's vehicles has become a much more complex decision than it was twenty, or even ten years ago. Too often technicians make the decision of which tool to use based on whatever tool they are most comfortable using, or even the tool that was easiest to get to in their toolbox. When we are talking about testing basic electrical circuits (wiring and connections) on modern vehicles, the decision of which tool to use should be based upon the characteristics of the circuit being tested. Three important criteria to be considered are:

New Tracking system implemented for InterMotive Technical Support.

This past June, the InterMotive's Technical Support Department implemented a new tracking software called IssueTrak. From technical calls to return authorizations, we are able to track, resolve, and report on the issues, resulting in improved efficiencies and higher quality service.

When a customer calls in with a technical issue, they will be asked a series of questions to identify the problem they are experiencing. They will then be given a "service queue" number. This number will be routed to one of our technicians, who will review the concern, and determine what the customer needs, in order to get the vehicle on the road as quickly as possible.

For more information about Issue Trak, go to www.issuetrak.com

**Our new expanded technical assistance hours are
Monday-Friday, 9:00am to 6:00pm (Eastern)

Fall Madness

Fall is in there air. The trees are turning color, Baseball's pennant chase is in full swing (pardon the pun) and footballs are flying all around. You've got to love this time of year!

Unfortunately, with all this Fall-time fun comes the challenges associated with new model chassis and vans that are just coming on the scene. It's what we affectionately refer to as "Fall Madness." OEM chassis and vehicle changes are a challenge for everyone in our industry, especially if the vehicle is "all-new" or "updated" to meet market or regulatory demands. We take every opportunity to attend OEM-sponsored information meetings and measuring sessions, but early information on certain changes is usually pretty sparse or simply non-existent. That means we have to react very quickly once production vehicles become available in order to meet our customer's needs.