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Market Research, Lean Training, Laboratory Workflow and More...
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In Focus
Tim Baker, Managing Partner |
Mr. Baker has over 32 years of management and engineering experience. He began his career with Phillips Petroleum Company, was the CEO of a financial institution, and has worked with several non-profit charities. For the last eight years, Mr. Baker has been active in the healthcare diagnostic industry, working in clinical and AP laboratories, blood banks, and with global IVD organizations. |
| Product & Services Guide 2010-11
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Greetings!
Whether you are on the road, or entrenched in the office this month, we at Nexus hope that this newsletter finds you well. And as we enter our 5th year of business, we'd like to take this opportunity to thank you for the projects for which you have entrusted us, and the referrals you sent our way. |
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Events
See you at the AACC in Anaheim, July 24 - 29. |
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Poor Infection Control Procedures Identified through Continuous Improvement Techniques
June 19, 2010
A federal study released last week finds that same day surgery centers may be a breeding ground for nosocomial infections due to their lax approach to infection control. The study, appearing in last weeks' Journal of the American Medical Association, depicts ambulatory surgical center (ASC) healthcare workers as inconsistent in such things as the handling of blood glucose monitors and the cleaning of equipment[i]. In addition, it was not uncommon for workers to use single dose medication vials for multiple patients.
These discoveries were made by The Centers for Medicaid and Medicare Services (CMS) as they piloted a "new audit tool". This approach involved physically following patients and observing interactions with staff and the overall workflow involved in "processing" the patient through the ASC. Interestingly, this "new audit tool" pioneered by the CMS is actually a very old tool, and one that is a cornerstone to the continuous improvement methodologies...
Read Full Article |
Tools of the Trade
Measuring laboratory performance can be difficult. At Nexus we have found that it is best to have a "metrics dashboard" to regularly compare performance over time, thereby isolating problem areas. A common metric in the laboratory is cardiac turnaround times, but there are many other metrics that should become regularly measured to include: asset ratios (how well is the lab using capital equipment and other assets); performance ratios (objective performance calculations); and TAT ratios (specific turnaround time measurements that can help identify opportunities).
We call these nLabMetrics and are happy to discuss them with you. Joining this newsletter or becoming a client on the nexus website will give you access to some of these metrics and related discussions. |
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Service in Focus: LHI Training
Lean and Six Sigma have become the gold standard for continuous improvement programs. While these disciplines have been used for decades in other industries, they are still relatively new within healthcare. Nexus is certified in both Lean and Six Sigma and has been applying these powerful tools within diagnostics for years.
As certified trainers, we can assist your sales team to understand and sell your lean products. Or, we can train the key laboratory personnel to continuously identify opportunities for improvement. |
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