Neponset Valley Chamber of Commerce
Business Connection
September 2011
In This Issue
New Members
Upcoming Events
From the President
Needham Bank Small Business Series
Free Quickbooks Seminars
Mega Business Expo

New Members  


Carroll Advertising - Dorchester


New York Life-Schuster - Waltham


Amichetti, DeLuca & Co., PC - Norwood 


Myriad Technologies - Plainville 



More Member and Community Events and News  


Member Affinity Programs


You can save hundreds of dollars by taking advantage of our Member Affinity programs.  Just click on the links below for details. 














2011 Chairman's Circle


Gold Sponsors


Needham Bank 
bank of canton logo
Silver Sponsors

dedham savings


MHTL logo


Rising Star

wluka logo


Upcoming Chamber Events



"Love Them or Loose Them; Client Retention in Action!" Needham Bank Small Business Series.

Sponsored by Needham Bank


Gray, Gray & Gray offices

Thursday, September 8

Breakfast included




HR Council  with Janet Battos, Director of Human Resources at Gray, Gray & Gray


NVCC Office

Thursday, September 8





"How to Network" with Kevin Hallinan of WINNING, Inc.


Buca di Beppo-Dedham

Tuesday, September 13





Noon Networking


Buca di Beppo-Dedham

Tuesday, September 13


Lunch Included

Sponsored by

The Cooperative Bank




Pre-Expo Seminar: "How to Make the Most of Your Trade Show Experience" 


Christina's Fireside Grille

Wednesday, September 21





Business After Hours



Thursday, September 22





Speaker Series with MassPort Senior Planner, Andrew Hargens


Holiday Inn-Dedham

Thursday, September 23


Breakfast included



Easy registration  


Did you know that the Chamber offers FREE business counseling services at our offices?  

The Massachusetts Small Business Development Center (MSBDC) Network (MSBDC) provides free and confidential business advisory services.  For more information on the MSBDC or to make an appointment to meet with a counselor at the NVCC Office, visit their website or call (508) 673-9783.

NVCC offers free SCORE COUNSELING at the NVCC    office on Thursdays, by appointment. 


To register call (781) 769-1126. 

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View our videos on YouTube




From the President


Economic Stimulus from Your Chamber

Last week Federal Reserve Chairman Ben Bernanke opted not to offer any new economic stimulus programs aimed at boosting the economy. Meanwhile, there are many who feel that it is not the role of government to create jobs, particularly additional public-sector jobs. So I guess that leaves the job of economic stimulation up to us.

Tom. New picFor its part, the Chamber of Commerce has always been in the business of promoting business and encouraging job growth. In years past we have sponsored job and career fairs, worked with local officials to make our communities attractive to businesses looking to relocate and offered scores of networking opportunities, seminars and programs designed to help business grow and grow smarter.

Today is no different. The Chamber is constantly seeking partners with whom we can work to enhance the local business environment. Last month I wrote about SCORE and the MSBDC programs that are available to new and existing businesses. I also mentioned that we will be hosting two basic business workshops on October 5th at the Chamber office aimed at assisting potential and existing entrepreneurs.

The free workshops are being led by SEED Corporation in cooperation with the Norwood Economic Development Committee and Norwood Bank.

The first of these workshops entitled "Learn the Fundamentals in Planning, Preparing, and Financing Your Business" will be held in the morning. This workshop is geared toward helping potential entrepreneurs evaluate and understand the fundamentals of owning one's own business. Information on how to get started, where and how to get financing and the loan application process will be presented. Attendees will also be provided with a free guide to writing a business plan and other materials.

The second workshop entitled "Understanding the Purpose of Financial Statements and How They Can Help Determine the Health of Your Business" will be held in the afternoon. The focus of this workshop is to help attendees understand a balance sheet, income statement, and cash flow statement. The workshop also explains how a small-business owner can anticipate financial needs in order to operate his/her or her business more efficiently. Breakfast and lunch will be provided free of charge to attendees.

Later this month we will be sending you a survey developed by the Pioneer Institute, a Boston think-tank, in cooperation with chambers of commerce from across the state to compile the opinions of business people on a number of important issues. Armed with the data that this survey provides, the NVCC as well as other chambers and business organizations will be able to more strongly advocate on your behalf for the things you need to be competitive in this economy.

Finally, you should be aware that we are working to help you reduce your health insurance savings in a variety of ways. Escalating healthcare costs are often cited as one of the major reasons that businesses are not expanding. First, our Chamber is part of a statewide coalition of Chambers that has applied to become one of a handful of cooperatives that state will soon approve. These cooperatives will have the ability to negotiate lower health insurance rates for businesses with 50 and fewer employees. In order to achieve these savings the plans will likely include wellness programs, tiered networks and flexible deductible plans.   Secondly, in November, we will present a program headlined by Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulations that will focus on creative ways that small-business owners can reduce their health care costs.

We all know by now that the government is not going to improve the economy by itself, but there are a number of small and incremental things that businesses can do to help themselves. It is our role as your Chamber of Commerce to help you do that.  



Tom O'Rourke

President and CEO






Needham Bank Small Business Seminar Series: Love Them or Lose Them: Client Retention in Action!


lynn thomasToday's businesses battle endlessly for new clients. However, they are difficult and costly to obtain, so once you have them, it is vital to keep them. In fact, clients could be considered a major asset. Considerable management attention is being focused on identifying the reasons for client attrition, particularly the controllable ones that deal with service quality, client loyalty and retention issues. This session's presenter, Lynn Thomas, an experienced expert in retention, will lay out the steps you can use to cultivate a powerfully driven, client-focused environment that produces passionately loyal customers. Discover how to attract, retain, and reclaim your most profitable clients, the 20% who generate 80% of your revenue.


Ms. Thomas is the founder and President of 21st Century Management Consulting, located in Newton, Massachusetts. Her firm specializes in customer retention, which plugs the "leaky customer bucket" and thereby increases a company's profitability.  




Seminar sponsored by


 Needham bank new




Gray, Gray & Gray

34 Southwest Park

Westwood, MA

Thursday, September 8


20.00 Members, 30.00 Non-members

Easy registration  

Breakfast is included


Speaker Series


The Port of Boston is an economic steam engine that has an annual impact on the Commonweatlth of $2.4 billion, sustaining over 34,000 jobs and is a true success story in a murky economic climate. Massport

Join the Chamber for the third in our annual Speaker Series Friday, September 23, at the Holiday Inn-Dedham with Massachusetts Port Authority Senior Planner, Andrew Hargens.


Andrew will be on hand to provide an overview of the Port of Boston, the oldest continuously active major port in the western hemisphere and its effect on local business and the Massachusetts economy.


Please join the Chamber for this fascinating look at Massport's contribution to keeping the Massachusetts' economy moving forward.



Holiday Inn-Dedham

55 Ariadne Road

Dedham, MA


Friday, September 23

20.00 Members, 30.00 Non-members

Easy registration 

Breakfast is included

T.G.I. Friday's Steps up for Norwood Day Fireworks


FridaysT.G.I. Friday's in Norwood will once again sponsor the Norwood Day Fireworks spectacular. The Fireworks spectacular costs $15,000 and was in jeopardy of being canceled before Friday's came through with their generous support.

The fireworks will be held on Friday, September 16th, at 8 p.m. at the Coakley Middle School, though festivities begin at 6 p.m. with food and games for the kids. The fireworks ceremony represents the beginning of Norwood Day, which will take place on Saturday, September 17th, in Norwood Center. It will run from 10:30 a.m. to 3:30 p.m.

The Neponset Valley Chamber will have an exhibit booth at the event and is seeking volunteers to join us and share with people the mission of the Chamber. If you would like to spend an hour at our booth, please call Tom O'Rourke at 781.769.1126 or tom@nvcc.com.


Opportunity to help High School students


Norwood High School is interested in beginning a Global Competency Program for our students. The goal of this program will be to offer students the opportunity to gain 21st century skills teaching them to think globally, to communicate effectively and to contribute responsibly. We are looking for business partners from the local community in order to help our students with this endeavor.


Opportunities for businesses vary from offering these students special consideration if they were to apply for a job or donating a small sum of money to help fund a scholarship program for students to take advantage of travel abroad opportunities.

If you would like to become a partner,or you would like more information regarding the program, please contact Cindy Derrane at Norwood High School 781-769-2333 or cderrane@norwood.k12.ma.us 

MPO Workshop


Learn more about the future of transportation in our region at an upcoming workshop held by the Boston Region Metropolitan Planning Organization (MPO).


MPO staff will present information about two important regional transportation planning documents that are out for public review and comment until September 13 at 5:00 PM.


  • The draft Long-Range Transportation Plan, Paths to a Sustainable Region.
  • The draft federal fiscal years 2012-2015 Transportation Improvement Program.


The Transportation Improvement Program (TIP) establishes the list of highway and transit projects in the Boston region to receive federal funding during the next four years. The TIP is guided by the policies and project priorities identified in the Long-Range Transportation Plan. Both documents can be viewed at www.bostonmpo.org.


Meeting Information


Wednesday, September 7

5:30 to 7:00 PM

Norwood Police Station, Community Room

137 Nahatan Street, Norwood


The meeting is free and open to the public. 


'QuickBooks for Small Business' workshops
sponsored by G.T. Reilly & Company

Neponset Valley Chamber of Commerce programs will help small business owners leverage their productivity, profitability

Small business owners will learn how to leverage their productivity and profitability at two workshops sponsored by G.T. Reilly & Company and the Neponset Valley Chamber ofgtr Commerce on Monday, Oct. 17 and Monday, Oct. 24, from 8:30 a.m. to 11:30 a.m. each day at the Chamber office in Norwood.

On Oct. 17, "QuickBooks for Small Business: The Basics" will help beginning QuickBooks' users get started by learning to use features for billing, receivables, time tracking and other simple functions.

On Oct. 24, "QuickBooks for Small Business: Beyond the Basics" will help business owners who are already using QuickBooks for invoicing utilize the software's more advanced features, including customization of reports and forms, job costing, online banking, year-end tips and tricks, and troubleshooting.

Participants may attend either one of the workshops or both.

"In this economy, small business owners need to get a handle on their finances and use all the tools at their disposal to improve profitability," says Gina Weinstock, a Certified QuickBooks Advanced Pro Advisor who will lead the workshop. Weinstock works with Reilly Business Services, which provides bookkeeping services, payroll preparation, financial statements and income tax returns for small businesses, in addition to QuickBooks support.

These workshops are free of charge to chamber members, but registration is required and seating is limited. The charge for non-chamber members is $25. A continental breakfast will be provided.



October 17 easy registration

October 24 easy registration



Member Spotlight


Get in Shape for WomenGet In Shape For Women's unique body transformation program guarantees results!


Get In Shape For Women offers small group personal training for women.

One personal trainer works with 1 to 4 women at a time in a private upscale studio for as little as $19/session.


Each session will consist of 30 minutes of weight training, 25 minutes of cardio, and nutrition coaching, for a complete balanced fitness program that produces amazing results!


Get In Shape For Women does not accept everyone. You must have a measurable goal and be committed to reaching it, be coachable and be ready to transform your body and your life. We want you to add to the culture of transformation that is created in each studio.


Paula Wiseman, the studio manager, has been in fitness for 25 years teaching, group muscle, aerobic dancing, step and kick boxing. She has a true love for helping others and enjoys teaching.


For more information contact Paula Wiseman at paulawisewoman@msn.com.


Get In Shape For Women

14 Washington Street

Canton, MA

(781) 708-5738



*Businesses featured in the Member Spotlight are chosen from attendees of the Noon Networking Events. Sign up today for the next Noon Networking at Buca di Beppo on September 13 for your business' chance to be highlighted in the NVCC Business Connection. 

Noon Networking at Buca di Beppo


The benefits to belonging to the Chamber of Commerce and attending events are endless!



Nancy at RedsoxChamber events and programs are networking opportunities, and a way for you to showcase your business, enhance professional development and build relationships in the Neponset Valley Region and beyond.


While it is work, it is not difficult, and it can be fun and productive with the right plan of action.


The most important first step is to know your reason for going to networking functions; what do you hope to get out of it? Knowing the answer will help you develop a system for successfully disseminating the right information about your business and creating leads that further your company's goals.


Regardless of what your purpose is for attending a networking event, you must understand that it is never about getting the sale at the meeting. Networking is about building relationships! Remember people only buy from those they know and trust.


If you are unsure of what your plan should be, join us for a "How to Network" Seminar and let us show you the ropes to successful and beneficial networking.


The Chamber has a full calendar of programs and events designed especially for YOUR business needs. Check it out; I promise you will be happy you did, and as always, I am here to help you and answer any of your questions.






Director of Programs



* Pictured above:


Nancy Wluka, Wluka Commercial Real Estate,  Macaire Matchett, Director of Sales at Homewood Suites by Hilton, Talin Bekelian and David Wluka.


Nancy and Macaire were the lucky winners of tickets to the Red Sox at the Business After Hours event held at the Residence Inn-Dedham.



Expo Logo 2011



Showcase and promote your product or services at the Mega Business EXPO, a collaborative of the Neponset Valley, Tri-town, and Milford Area Chambers of Commerce, on Thursday, October 20, 2011 at Christina's in Foxboro.


For 10 years, this event has given exhibitors the opportunity to expose their organizations to the public and other businesses from three chamber areas. This is one of the biggest networking events of its kind in the area with over 150 exhibitors and oveGray Gray & Gray Expo Sponsor r 1000 attendees translating to huge returns on investment. 


The evening also features a Business After Hours, sponsored by Dedham Savings, complimentary food and a cash bar, seminars, and prizes. For maximum exposure consider taking a high-visibility sponsorship which includes advertising, premier exhibit space, and custom ceiling banners.


In challenging economic times one must set themselves apart from the competition; let the Mega Business Expo move your organization ahead of the pack. Register today as booth space is limited.



As an added bonus, the Chambers will offer the following free seminars for exhibitors:


Wednesday, September 21, 2011 5-6:00 pm at Christina's, Route One in Foxboro

"How to Make the Most of Your Trade Show Experience" with Carol W. Demoranville, Director of Marketing-Bryant University.


Thursday, October 20, 2011 2-3:00 pm at Christina's Route One in Foxboro "Maximize your R.O.E.I (Return On Expo Investment)-Quantifying Opportunities and Best "Next" Step Practices for Getting the Most from Your EXPO Experience" with Kevin Hallinan-WINNING Inc.


Thursday, October 20, 2011 4-5:00 pm at Christina's Route One in Foxboro "Social Media Reputation" Presenter TBD 


If you are interested in attending the free seminars, please email Cristoff at cristoff@nvcc.com.




2 Washington Street (Route 1)

Foxboro, MA

More information

Easy registration and pricing 

Print and mail your application  



Social Media Portrait/Avatar Sessions at the NVCC Offices by McKeePhotography.com


Quick and easy, painless and affordable portrait sessions designed to provide you with unique and creative portraits for use with all social media needs. Perfect for Google+, Matt
yelp, Facebook, Twitter, Linkedin, MySpace, your web site and blogs.


What do you get? The session includes one sitting with professional photographer, Matt McKee, at the Chamber offices, onsite image selection, and a fully mastered and digitally enhanced, web ready image of you, ready to go and put your best face forward in the digital world.


Sign up and help your clients see you in the best light!


NVCC Office

190 Vanderbilt Ave

Norwood, MA

September 12

8 am-1pm

$99.98 in advance, $114.97 at the door.

Easy registration




Reach thousands of business owners by advertising with the chamber. 


Rates and information 

Neponset Valley Chamber of Commerce

190 Vanderbilt Avenue

Norwood, MA 02062

(781) 769-1126