Cartridge World Newsletter
Save Money, Save the Planet
July/August/September 2007
In This Issue
3rd party cartridges
HP responds to risks
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Greetings!

This Summer's newsletters have been merged into this single edition this one time only.  We don't have any plans at present to make this a bi-monthly newsletter as a regular practice unless it becomes necessary.  In July and August it became necessary.  As the webmaster for cwsandiego.com and the editor for the newsletter, I have had to deal with a few major changes in my life, and as a result, ran out of time to devote myself to composing this missive.  Things are slowly getting back to normal now, so I hope to be able to get back to our regular monthly delivery for the rest of the year.

Joe, our new owner, was in Emeryville, California attending a new owner's orientation in July.  He returned with a lot of updated practices and ideas for helping Cartridge World San Diego improve our product and reach even more customers.  We will be updating the look of our store later this year and encourage you to stop by and check out the improvements.  Our goal, as always, is to provide the best product possible and outstanding customer service.

In order to serve you better, we've also changed our hours of operation.  We're now open from 9AM to 7PM Monday through Friday and 10AM to 2PM on Saturday.  As our workload increases, we hope to add more staff which will allow us to further add to our open hours.

Jack Carlson
Manager / Webmaster
Cartridge World San Diego
 
3rd party cartridges best the OEM's
Printer Guy

Recently the respected tech-review site trustedreviews.com conducted an investigation into the quality of refilled inkjet cartridges as compared to the original manufacturer's own.  Here's a summery of their findings.  A more detailed report can be found on their website.

"The single biggest complaint that customers have against manufacturers of ink-jet printers and all-in-ones is the cost of consumables. While hardware prices continue to drop, the costs of ink and paper stay pretty much the same and, each year, can well add up to a good proportion of the purchase price of a machine.


This is why third-party ink and paper has proved so popular. At a fraction of the price of manufacturer's own products, you can buy look-alike consumables which appear to do exactly the same job as the originals. But there's a nagging doubt in the back of the mind that the quality of the resulting prints won't be up to the original manufacturers' standard - a doubt which is played upon by all the main printer makers.

The four big names in printers and all-in-ones - Canon, Epson, HP and Lexmark - all suggest you may damage your machine by using unbranded consumables and that, even if they work, the print quality won't be as good.

We set out to answer this question: Are prints produced using third-party inks and papers as good as those produced with manufacturers' own products?

We borrowed samples of current, mid-range all-in-one machines from the main four printer makers: Canon's PIXMA MP600, the Stylus Photo RX640 from Epson, the HP OfficeJet 6310 and the X5470 from Lexmark. These are the kind of multi-function printing devices that are selling in great numbers for general home and home office use. They represent a good cross-section of the kind of devices that customers may consider using with third-party inks and papers.

To test these all-in-ones, we obtained ink from each of the printer manufacturers and from four other suppliers: Cartridge World, InkTecShop, JetTec and StinkyInk. These are all substantial suppliers of cartridges from the Web or through high street shops. InkTecShop and StinkyInk are dealers and importers, who supply cartridges from a variety of different manufacturers, or re-manufacturers, while JetTec makes and fills its own cartridges. CartridgeWorld specialises in refilling empty cartridges that its customers bring to its chain of franchised stores.

One thing you need to realise when considering third-party ink cartridges is that those that are refilled, manufacturers' cartridges are a bit of an unknown quantity. You don't know how many times the cartridges have been through the re-manufacturing process and, on cartridges with integral heads, how worn the heads might be. In this test, the HP and Lexmark devices use cartridges with integral heads.

Other printers use permanent heads - the Canon and Epson machines in this survey - and here there's a different problem. If you use a third-party cartridge in these machines which doesn't give the performance you want, you may have trouble flushing all the ink out of the print heads, so you can use the manufacturer's ink again.

There are two parts to the printing process: the ink and the paper. The printer makers are keen to expound on how the two parts of the printing system are developed together. The chemistry of the ink is matched to the characteristics of the paper and most papers are built up from several different layers of material, some of which absorb ink, some prevent it spreading and others maintain the gloss in a photo print.

With each manufacturer, third-party ink and paper combinations won more top scores than prints produced with own-brand inks and papers. In the case of Canon, none of the photo paper prints produced with its own ink got a top score. With the Canon, Epson and HP printers, Cartridge World received more top scores than using manufacturers' ink and with Lexmark, the same is true of the ink sold by InkTecShop.

The highest score for a paper and ink is shared by three different combinations, on three different printers, all of which scored 8.29/10 overall: the Canon printer using InkTecShop ink on Kodak paper, the HP machine printing on HP paper with Cartridge World ink and the Lexmark device using InkTecShop ink on Staples paper.

If you look at the inks across the full range of papers, taking an average of the scores from the different print samples, then Cartridge World wins three out of the four categories and InkTecShop takes the fourth. In every case, though, these scores are only marginally higher than the scores for the manufacturers' inks."

HP Dismisses Laser Printer Health Risks

PC World

Hewlett-Packard Co. Friday disputed research published earlier this week that said some of its laser printers may be a health risk to office and home computer users. While it did not directly contest the data gathered by Australian researchers, the U.S.-based printer and computer manufacturer flatly rejected the idea that emissions pose a danger.

"We do not believe there is a link between printer emissions and any public health risk," the company said in a statement.

On Wednesday, researchers at Queensland University of Technology in Brisbane, Australia, published a paper detailing emission measurements of 58 laser printers inside a typical office. Emissions, believed to be related to the ultrafine powdered toner used in the printers, were tracked and the printers ranked as non-, low-, medium- or high-emitters. HP's models dominated the last category, accounting for 90 percent of the printers classified as emitting high levels of particulates.

Researchers at Lawrence Berkeley National Laboratory, a U.S. Department of Energy lab in Berkeley, Calif., agreed that it's too early to draw a line between printer emissions and health dangers.

"What we don't know is what the findings in the study mean," said Rich Sextro, an environment scientist at Berkeley Lab, in a posting on the laboratory's Web site. "Certainly our expectation is that exposures to lots of ultrafine particles probably isn't a very good thing, but we have no idea at the moment what that translates into in the real world."

Read More...

Particle Emission Characteristics of (PDF)

HP makes 90% of unhealthy laser printers tested by researchers (ComputerWorld article)

Recycle your electronics
Recycle cartridgesWe're often asked to recommend a location to which someone can donate working and non-working electronics for recycling. 

One resorce we've used and recommend is the Technology Training Foundation of America. 

From their website:   

The Technology Training Foundation of America - Computer Donation Program has five key components:

  • DONATIONS: TTFA accepts working computers and working computer parts other related office equipment. It provides an avenue through its 501(c)(3) for Corporate America to donate its equipment no longer of use to serve a greater need. Pentium III, 800 Mhz, and higher, go into TTFA's refurbishment process. All other equipment is recycled keeping it out of our already over crowded landfills. Parts that can be reused from older equipment or incomplete systems are pulled. Scrap and office equipment that does not meet TTFA's placement criteria, but has value, helps generate revenue for TTFA's parts fund.
  • RECYCLING: The computer equipment that cannot be repaired or upgraded, and other non-technology donations, are recycled through one of TTFA's statewide recycling partners. They provide transportation/pick up service for the large donations.
  • REPAIR: The donated equipment that meets TTFA's placement standards is transported to one of its repair sites for refurbishing/upgrading before being placed into schools and non-profits at no-charge. If computers do not work, or if they are missing components or do not have enough memory, they are of little use to schools or non-profit organizations. TTFA makes sure that all equipment it places meets the recipient's technology standards and is fully operational. The donated computers come with a 90-day replacement guarantee.
  • TRAINING: The repair facilities offer vocational students exposure to a wide variety of computer hardware and opportunities to train with real-life troubleshooting exercises. In California, TTFA has become partners with statewide computer refurbishment-training school programs. They include computer repair programs within the California Youth Authority, the Consolidated Brig MCAS Miramar in San Diego, a few high school training programs and and regional vocational training programs. TTFA has high standards and only places computers that can and will be used.
  • HELPING BRIDGE THE DIGITAL DIVIDE: Computers donated through TTFA are helping stretch technology dollars. With ever advancing technology and decreasing resources, schools and non-profit organizations will never have enough money to keep up. Retired corporate computers that are serviced before being donated, assuring they meet minimum technology standards of the recipient, are providing necessary tools to prepare students for our technological world at a tremendous savings to the taxpayer and to the organizations they are helping.
If you have electronics you no longer need or use, please consider donating them to the TTFA.   They can be reached at 858-547-3992.   They're located just off Miramar Road at 8825 Production Ave. San Diego, CA 92121.

By donating your electronics for recycling, you're not only doing something positive for your community but for our local environment as well.  Our landfills are filling fast, and tossing computers, printers and monitors into the trash isn't helping.  Recycling does.
Thank you for your interest and your business.

The next edition of our newsletter will be published within the first week of October.
 
Sincerely,
 

Jack Carlson and Joe McGrath
Cartridge World San Diego