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In This Issue
Did You Know?
Reduce Printing Costs
Canon Rebate
Data Recovery
Data Destruction
Computer Virus Protection
Strategic Planning
Product Highlight
Meet the Team

DID YOU KNOW...
KIS Data Recovery Experts can find the sensitive data you need quickly from all digital media; including hard drives, cell phones, digital cameras, pda's, cd's, dvd's, flash cards, and tapes?

We specialize in: 

  • Electronic Discovery
  • Data Recovery
  • Computer Forensics
  • Expert Testimony
  • Incident Response
  • Internal Corporate Investigations
  • Computer Consulting
  • Preventative & Disaster Recovery
  • On-site Forensics Imaging
  • Customer Forensics Terminal Manufacturing (ISO 9000-2001 compliant)
Let us take the burden of Data Recovery off your shoulders. E-mail or call us at 757-275-7700 to discuss your needs.

Network Health Check

REDUCE
COSTS...

by 30% annually. KIS's Managed Print Services can help you streamline management of your printers, minimize costs, and maximize results. We provide virtually everything you need to maintain a cost-effective, productivity-enhancing environment.             

E-mail or call us today at 757-275-7700 and put that savings to work for you!

Powershot Rebate

Canon PowerShot Instant Rebate

Save up to $50 when you purchase a select PowerShot digital camera between June 27, 2010 - July 3, 2010.

For more information, e-mail or call us at 757-275-7700.

For a pdf of this promotion, click here.


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DATA RECOVERY
KIS Can Recover Your Data AND Provide Litigation Support
Paper Show
Computers and digital information are pervasive in all walks of life. This means you must consider the potential importance of electronically stored information; especially if litigation is involved. Finding someone who can not only manage the discovery of electronic records; but also defend those records in a court of law, is often crucial to winning.

When you need to ensure potentially relevant data is located, collected, and stored, the Certified Computer Forensics Examiners at KIS can evaluate the location of potentially responsive documents within large, complex data networks. For almost 30 years, our experts have been providing data forensic, electronic discovery and expert testimony services to leading Hampton Roads law firms and government agencies.
 
KIS Data Recovery experts have supported criminal and civil cases involving:
  • Identify Theft
  • Family Law
  • Intellectual Property Theft
  • Computer Hacking
  • Employment Disputes
  • Harassment
  • Unauthorized Corporate Computer Use
Do you need to recover data that was deleted?
Do you need to track a user's internet history?
Do you need expert Computer Forensic Testimony?

If you answered "Yes" to any of these questions, then e-mail or call us today at 757-275-7700 to schedule a free consultation.
DATA DESTRUCTION
The Flip Side of the Data Recovery Coin
RJ Stinnette, KIS Data Destruction & Recovery Expert
RJ Stinnette
While Data Recovery and Retention have become hot topics for most corporations, one cannot ignore the issue of what to do with information that is no longer needed. Today, every business must address the significant chore of properly removing data. Failure to protect and destroy sensitive and confidential records and files can have catastrophic consequences to a business on numerous levels. Financial loss, irreparable damage to a company's reputation, as well as civil and criminal liability for directors and officers can result from data that is accessed from hard drives that were not thoroughly sanitized.

Most methodologies for sanitizing hard drives present opportunities for "leakage" or are cost prohibitive. KIS offers a service developed by a leading company in Data Destruction Solutions that meets the five critical requirements that should be considered in a hard drive sanitization plan:
  • Destruction of digital data beyond forensic reconstruction;
  • Retention of care, custody and control;
  • Certification and defendable audit trail;
  • Ease of deployment;
  • Ability to reformat and reuse the drive.
E-mail or call us today at 757-275-7700 for more information on the KIS Data Destruction rates and products

COMPUTER VIRUS PROTECTION
What is a Trojan Virus and How Does It Affect You?
We have all experienced the unfortunate virus infection on our computer; it's not fun and most times it causes down time on the computer, cost to have it  fixed, loss of data, and possible identity theft.

A trojan horse or trojan is a program that presents itself as one  thing (anti-virus or a game) but actually works in the background to gain unauthorized access to information in a computer. A trojan virus can steal all sorts of information on your computer such as credit card information, passwords, bank information and then sends the information to the virus creators who can use this information for malicious gains and identity theft. 

When you are infected with a trojan virus, you will also notice a substantial difference in the speed of your computer and you may even experience several pop-ups related to adult content, casinos, etc. Don't click on any of those pop-ups as those will only make the infection harder to remove.

The trojan infection can spread from one PC to another very quickly from e-mails and attachments sent from the infected computer.  It can even corrupt data on a hard drive which will lead to system crashes and deletions of computer files.

Trojan Win32

One of the most dangerous of all trojans is the Trojan.Win32, which is also referred to as the Win32 Trojan. This dangerous infection masquerades on your computer as a legal program, hides from the user and allows remote third parties to take partial or full control of your computer and can record keystrokes. It can also alter the security settings of your computer to allow more malware to be delivered and installed onto the computer.

How Does it Get Into My Computer?
We have clients ask all the time, "How did my computer get infected?" Most times these infections come from freeware applications that were downloaded, free online games that were downloaded, anti-virus not being updated, firewall settings, computer security settings set too lenient, or from not performing regular updates on the operating system. The trojan infection wraps itself inside legitimate software such as games, videos, virus and spyware programs, or any commonly downloaded file. In the end, the user ends up with a malicious piece of software that does something entirely different than what it was supposed to do.

Now that you have a general idea of  what a trojan is and the most common ways that they get into your computer, what do you do if you are infected?

The first thing that you should do once you notice the infection is to shut down the computer and do not use it for anything.
If you have never before dealt with virus removals, then you'll probably want to work with a professional IT company to do the virus removal. If not done correctly, the removal process can cause more damage than the trojan.

If you do need to get on the computer to pull some files off, disconnect it from the Internet. That way, no personal information  can be sent out from the computer, such as your credit card or banking information. You'll then want to work with your IT provider to have a virus clean-up done on the computer. The goal is to get you back online and using your computer safely. 

At KIS, we deal with virus infections on a regular basis. Our technicians have several tools and processes available to remove virus infections without damaging your system or data. For more information,  e-mail or call us at 757-275-7700.

STRATEGIC PLANNING
How to Save on IT Costs During a Recession
Individuals become more frugal as the economy dips into a recessionary period. Businesses who learn how to reduce their operating expenses are far more likely to survive a recession than those who continue to operate "business as usual". For many business owners, information technology costs are expensive; here are some tips for saving on IT costs during a recession:

Switch to VOIP Phone Lines: Are you still paying high phone bills to make sales calls, handle customer service, or hold teleconferences? This is an expense that almost all businesses can save simply by switching to VOIP lines instead of your landline or cellphone service. From Vonage to Packet8 to Skype, there are numerous options that help you eliminate expensive long distance charges. Most businesses report a savings of around 60% when switching to telephone lines that operate through their internet connection.

Consider Switching to a Less Expensive ISP: Depending on your business needs, you may not require all of the features your current Internet Service Provider is offering. Why pay for something you don't need? Check other ISP's to see if you could be saving money.

Consider Dropping Your Merchant Account: Most businesses require a merchant account in order to accept credit cards as payments from their customers. With the increasing merchant account expenses, though, this is often a costly expense. You could still accept credit cards if you switch to an online payment processor, like Paypal, and avoid paying statement fees and monthly fees that are typical of regular merchant accounts. Online payment processors charge a higher fee per transaction than a standard merchant account, but depending on the volume of credit card transactions you may pay less overall than you do with your current merchant account. Run some numbers to see if the savings are significant enough to warrant a switch.

Use a Laptop: If reasonable, use a laptop instead of a full PC. A laptop consumes 90% less energy than the desktop version, and for many businesses, a laptop can do the job as well as a desktop.

Share Stuff: Do you have a computer and printer at every workstation in your office? Sell the individual printers and get a single printer that operates on the network. All computers in the office can print from the same printer and eliminate maintenance requirements on each individual printer, as well as reduce the energy required to power the printers. Think of other computer components that could be networked instead of used individually to further cut costs and set up a more efficient office.

Use Freelancers: When you discover you have a need for someone to complete a project that falls outside the scope of your current employees - instead of hiring another full time or part time employee, consider using a freelancer. Freelancers don't require office space, do not receive the employee benefits you provide to your current staff, and can be hired on a per-project basis instead of placed on salary.

Downsize Your IT Department or Re-evaluate Your Current Outsourced IT Service: Consider using a flat rate IT support service rather than maintaining a full IT department on payroll, or maintaining a reactive outsourced IT service whose monthly costs are unpredictable. Flat rate IT service providers allow you to budget for and reduce your monthly and overall costs, increase your profits and act as your virtual IT department so you can focus on running your business and not the technology that supports it.

Content by Managed Services Provider University


KIS can help you save on all your IT costs. E-mail or call us today at 757-275-7700 to get started.

PRODUCT HIGHLIGHT - VOIP Solution

3COM VCX CONNECT
IP COMMUNICATIONS
PLATFORMS
IP TELEPHONY

Small to medium enterprise unified communications platforms designed to deliver unprecedented service levels

VCX Connect IP telephony supports seamless communications with colleagues and external contacts, allowing employees to easily click on a contact within their Sametime environment to make calls or create conference calls. Furthermore, users can quickly assess whether the person they want to contact is available to participate in a phone conversation or is engaged in an active call.

View Datasheet

For more information on integrating a VOIP solution, e-mail or call us at 757-275-7700.
MEET THE TEAM!
A Look Behind the Scenes....

Hi, my name is Debi and I've been with KIS for three months.
Debi Smith
Debi
I am the Consulting Services Manager in the Consulting Services Group.  My job includes working with the Engineers to ensure the customer's needs are being met and working with Sales to ensure they are providing the best possible solution.


I like working at KIS because they are a company of Integrity and Quality!

When I'm not working at KIS, I can be found studying, playing volleyball, and spending time with my daughter.  I also enjoy driving my vette and shopping!
 
Keith Williams
Keith
Hi, my name is Keith and
I've been with KIS for 7 years.
I am a Senior Account Manager in the Sales Department and am responsible for sales, sales oversight, account distribution, product sourcing, stock product ordering & development, and Point of Sale (POS) system development.
 
I like working at KIS because I enjoy my coworkers, I like the income potential, and my job at KIS is like a business all of its' own.

When I'm not working at KIS, I can be found at home, or out and about with my wife and our two kids.  I also enjoy racketball, swimming, yardwork, sports, and vacations......

We welcome your feedback and encourage you to e-mail or call us anytime at 757-275-7700.