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"I think when you spread the wealth around, it's good for everybody."

 

Barack Obama

44th President of the United States                                  (1961 - present)

 

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The Delaney E-Newsletter
NOVEMBER 2010 
Greetings!


 

When I ask propects, "Why do you sell the particular products or brands that you do?," occasionally I get the response, "I just give my customers whatever they ask for." Let me comment on this response, first by saying that I believe the principle of "giving the customer what they want" is a logical philosophy. But it is a principle, not a rule to be followed literally. As a dealer or distributor, it is your job to provide value, not products, to your customers. If your mindset is to give your customer exactly what they ask for, you are acknowledging that your customers know more than you do about the products you offer. And if that's the case, where's the value you provide? There are plenty of other suppliers that can take your customer's money and deliver products. And they can probably beat your price. The fact of the matter is that your customers want to learn. They want a supplier who knows more than they do, who can help them make the best decisions for their business. A supplier who provides value. In addition, as an employee it is your responsibility to provide value to your employer. And that really means helping your employer grow their profitability. This is especially true in these tough economic times as many employers are walking the fine line between profit and loss. When you can provide your customers with guidance that helps improve their business while providing your employer with increased profitability, you are maximizing your value as a businessperson.

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Make it a good month! J 

 


Scott Wyatt

Regional Sales Manager
THE DELANEY CO.

"Securing America, One Door at a Time"

 

 

 



Bits and Pieces

 

 

CUMMUNITY SERVICE - Last March, Army Specialist Michael Walker returned from a 10-month tour in Afghanistan to his wife and 4 kids.  On the drive home from Fort Stewart, the family learned that their Gainesville, GA home had burned to the ground that same day.  Ruled to be an accident caused by the clothes dryer, the family lost everything that day, a day that was supposed to be a joyous homecoming and reunion. Recently, Habitat for Humanity of Hall County announced that the Walker family will be the recipient of a new Habitat Home. Due to start construction soon, The Delaney Co. will be donating all of the locks, trim, hinges, and bath accessories for this family's new house.  And yes, the Walker Family will be proud owners of a PRIVEX AP501 Digital Deadbolt. You can read more about the Walker's story on the Hall County Habitat for Humanity Website. http://whttp://www.habitathallcounty.org/ 


  

TECHNOLOGY - By decade's end...cars that drive themselves and fold up to fit in tiny spaces. GM's prototype EN-V (Electric Networked Vehicle) is just a third of the length and weight of today's average car, thanks to an all-electric, rechargeable power system. There's no bulky engine, transmission or braking system, plus it has built-in smarts to navigate on its own and avoid hitting other vehicles. The all-electric CityCar, developed by the Mass. Institute of Technology, can squeeze its eight-foot length into a more compact five feet for parking, allowing it to fit in teeny urban spots. Promising developments in battery technology that will advance electric cars

are closer at hand: A123 Systems is ramping up production of lithium batteries...its Michigan plant will turn out 40,000 or so a year by mid- to late 2011. Other makers, including Johnson Controls-Saft, Japan's Panasonic and Sanyo, and a subsidiary of South Korea's LG Chem called Compact Power, are also hard at work on batteries that will crank out more power and extend the driving range of cars between charges. Electric boats, airplanes and even combat vehicles are in the works as well.

 

LATEST POLITICAL PARTY - Tomorrow is the time to exercise your right as a United States citizen and vote. In most cases, the choice is between a Republican and a Democrat. Yes, I know...in many cases it's simply the lesser of two evils. Even so, get out there and do your civic duty. If you're in New York State you'll find a new political party is on the ballot. When you vote for the Governor of New York, you might choose the Republican, Carl Paladino, or the Democrat, Andrew Cuomo. Or if you're tired of the two-party system, consider the RDH candidate, Jimmy McMillan. What is the RDH, you say? CLICK HERE to better understand The Rent Is Too Damn High Party. Turn up the volume...

 


RETAIL - Retailers figure they'll have to slash prices again this holiday season. But they're hoping to make up in volume what they lose in profit margin. The strategy: Offer hefty discounts on toys, teen clothing and private-label exclusives that are sure both to draw customers in and to sell in quantity. Then hope shoppers will dole out full price for additional merchandise, such as holiday decorations. It's a risky move, but one that most retailers think they have to take. The promotional pricing could cost them up to one percentage point of sales growth. If it works, expect holiday sales to climb about 3% over last year's level. Look for early specials, too. Retailers will want to establish their low-price reputations before Black Friday. It'll also give them a chance to test various marketing campaigns.

 

 

 

LAW ENFORCEMENT - It no longer takes an alert police officer to spot a stolen car. In fact, it no longer takes a human at all, just a cruiser equipped with the Mobile Plate Hunter-900. Built by ELSAG North America, the system records license plate numbers and checks them against a list of stolen cars. Two infrared digital cameras mounted on the trunk of a cruiser can read as many as 3600 license plates per minute, day or night, far more than any police officer will encounter. Plate numbers are checked against a database of stolen and wanted plates. The database, maintained by local police and the FBI, is updated twice daily. When the system detects a match, an in-car notebook PC alerts the driver with a beep. The police officer can then decide what action to take. ELSAG says its system is in use by nearly 1,000 agencies in the U.S. and has helped make more than 5,000 arrests and recover more than 10,000 stolen vehicles.

 

 

BUSINESS - Personal bar codes on your business card? Yes, indeed! Putting a digital code on your business card can allow folks you meet to scan contact information directly into smart phones or other mobile devices on the spot, ensuring correct spelling and phone numbers.

 

 

 

BIG MOUTH - Think you've got a big mouth? Check this guy out. His name is Francisco Domingo Joaquim but he's better known as "Chiquinho." I don't actually know what that means, but I'm sure it has something to do with the fact that his mouth is nearly 7 inches long. As you can see from this photo, it's so wide he can fit a soda can inside it... sideways. That's a heckuva trick.

 

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As Ed Mazza writes at AOL News, the 20-year-old Angolan often entertains the crowds at soccer matches and in street markets by putting various objects into his 6.69-inch orifice. Chiquinho is one of the new entries in Guinness World Records 2011, with the world's biggest mouth. That's quite a feat, particularly around Election Day. 

 

 

 

 


BRAIN TEASER

The Ball

How can you throw a ball as hard as you can and have it come back to you, even if it doesn't bounce off anything? There is nothing attached to it, and no one else catches or throws it back to you.

 
  
Answer this riddle correctly and receive a 10% discount off your next order of CALLAN2 locks during the month of November. 
   
 
The Delaney Co. will be exhibiting January 12-15, 2011 at the International Builders Show in Orlando, FL.