Sociologist Cedric Herrig found that

• "a workforce comprised of employees of both genders and varying racial backgrounds resulted in positive business outcomes. "
• companies reporting the "highest levels of racial diversity brought in nearly 15 times more sales revenue on average than those with the lowest levels of racial diversity," and
• racial diversity was "among the most important predictors of a company's competitive positioning relative to other firms in its industry." (American Sociological Association. "Diversity Linked To Increased Sales Revenue And Profits, More Customers." ScienceDaily 3 April 2009)

Professor Scott Page in a 2008 interview in The New York Times, stated, "Diverse groups of people bring to organizations more and different ways of seeing a problem, and thus, faster/better says of solving it."  (NYTimes.com) Page's mathematical model demonstrates that heterogeneous teams consistently out-perform homogeneous teams on a variety of tasks. The goal is to manage diversity to take full advantage of diversity. (Page, S. The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools and Societies.  Princeton, NJ: Princeton University Press. 2007.)
 
Companies that have diversity training are more likely than their counterparts without diversity training programs to: