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Greetings!
Happy New Year!
The great thing about January is that each day is getting longer.
January is also National Get Organized Month. I think that "Getting Organized" is close to the top of the most popular resolutions right behind losing weight. I know for sure that the closer you get to the top, the more treacherous the conditions. The air can get pretty darn thin up there near the top. The slope gets steep and slippery. The next thing you know, your feet are churning to keep hold and your arms are flailing at the air for balance.
Me, I'm playing it safe this year and staying close to the ground. I'm making a resolution to read more. Yeah, spread a big old pile of paperbacks around the living room, set a bowl of chips and a cola on the coffee table and the heck with the scale and the new filing system. I'm gonna dive into an Elmore Leonard Crime novel or two. "Get Shorty" and "Be Cool."
In the meantime, if your goals are higher up the list than mine it's a great time to get organized. Prices are down and we've got lots of new products.
Have a great winter!
Best wishes,
Bill Huntley |
Announcements...
Closet Prices drop 6%...
That's right, our supplier has dropped prices by 6% and we're passing the savings on to our customers. Things are hard enough.
ClosetPlace Offers Remodeling Services...
Many of our customers don't realize that we are also a remodeling company with twenty-three years of experience. There's no job large or small that we won't tackle in your home. Here's a list of some of the possibilities:
- Complete kitchen and bath remodel
- Kitchen re-facing
- Flooring
- Basement remodeling
- Built-ins
- Window and door replacement
- Winterization and weatherproofing
- Additions
- Home repairs
- SunPipe skylighting systems, www.sunpipe.com/
- Storm Doors
- Drywall
- and of course, closets, home office and pantries
Call 603.569.5609 or write to bill@closetplace.com for any of your remodeling questions.
Community Service Pledge...
ClosetPlace will donate 5% of the profit on each closet we sell in February, 2009 to a charitable cause in our customer's name.The local non-profit we are supporting is Ossipee Mountain Habitat for Humanity, but at your request we will direct your donation to the charity of your choice. |
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Do-it-Yourself Closets
Call ClosetPlace before you go to one of those big home-improvement stores for Do-It-Yourself closets We've had lots of inquiries lately from folks who want to install their own closets. We are happy to help you organize everything you need to create beautiful closets.
We'll supply:
- Free in-home consultation
- Free design
- We'll help you measure the job
- Custom cut parts
- Complete step-by-step instructions
- Phone support
- and of course, our iron-clad guarantee.
Just drop by your local Big Box Store and check out the aisle where they sell the do-it-yourself storage products. Imagine the time for you to figure out what you need, to find it all on the store shelves, to get your questions answered, to tote it all home and figure out how to install it all.
Now imagine your closet arriving in a UPS truck three days after you order it, custom cut to fit into your space, with clear and complete step-by-step instructions, phone support provided by us, (the experts) and a product that is guaranteed for as long as you own your home.
And the Big Box Store will not match the quality or the price of our product!
Call 603 569-5609 for details
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Hiring a Contractor II
So, you've decided to tackle one of those home remodeling projects you've been thinking about. Now what?
Who do you call? You want the best result possible, right? The perfect
design, quality materials, the best price, great service... how do you
insure that you get what you want? What is the most important question
to ask your closet company---or flooring installer, or remodeling
contractor, or anyone else you are going to hand a large hunk of your hard
earned cash.
Let me tell you about a recent experience I had with my main supplier of components.
We signed a contract with a customer and made a commitment to get
the job installed before Christmas, 2008. Christmas Eve was Wednesday,
so we scheduled the job for first thing that Monday. The only problem
with our plan was that in spite of tracking info that told us our
delivery was on schedule, UPS only had half of the shipment on Monday
morning. Apparently UPS gets busy during the holiday season (!) and the
rest of our order was still in transit.
Okay, so we pick it up first
thing in the morning and still have two days to get the job done.
Tuesday morning things were looking great. I showed up at the job
site with all of the necessary components to complete the octagonal
closet, two experienced installers, and plenty of time.
Or so I thought.
I opened one after the other long boxes in disbelief. All of the
tall vertical panels shipped to us were the wrong size. The label on each of the boxes listed
the correct size, but the actual component inside was the wrong width!
We immediately called the supplier to ask if we could get
replacement parts shipped to us overnight. No. We were told this would be cost
prohibitive with such large parcels. The earliest they could get
replacements to us would be next Tuesday.
Well, what to do. Denise took it up a notch to someone at the
management level with our supplier. Here's what she said to Denise:
"Before you say anything-I feel terrible about this. I'm working on it.
Let me call you right back.
In less than one hour the required parts were manufactured, packed,
and on a truck headed north! Could I drive south and meet their man
half way?
You bet I could!
Wednesday, Christmas Eve at four-thirty, we had the closet installed and a happy customer. My supplier had an ecstatic customer.
Ask anyone in business: no matter how good your system is, stuff
happens, mistakes are made, plans go wrong. So the question I ask when
I look at the businesses that I do business with is: "What happens when
some thing goes wrong?" This gets down to the core values of a
business. How far will they go to stand behind the quality of their
products and service.
What it boils down to for me is when I lay down my money, what sort of commitment can I count on in return?
It's all about you and me the customer, pure and simple.
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Refer A Friend
Don't keep us a secret! The best testimonial we get is when one of our customers tells someone about their great closet. Refer a friend to ClosetPlace and we'll send you a $100 gift card if they have us install a closet or garage system in their home. (minimum purchase of $1000)
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5% OFF DO-IT-YOURSELF CLOSETS
Install your own beautiful custom closet created just for your space and save!
Free Design
Free Shipping
Free Support
Offer expires February 28, 2009
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About ClosetPlace
ClosetPlace, serving homeowners throughout New Hampshire,
designs custom storage solutions to simplify your daily life. "Expect Magic" with our attention
to detail and commitment to creating the solution that's just right for
your life. Download our free Closet Planning Guide at www.ClosetPlace.com.
Sincerely,
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