Distributor's EDGE
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Infor Acquires Lawson  
Infor, through its affiliate GGC Software Holdings, acquired Lawson Software.

Duncan Angove, Infor's president of products, marketing and support, says the purchase offers Infor an enormous opportunity to target small- and medium-sized [businesses] with a comprehensive enterprise resource planning (ERP) solution.

"We are developing an industry-specific strategy that doesn't treat everyone the same way," Angove said. "Our acquisition of Lawson Software allows us to do that even more effectively."
Read more here.
More Upcoming


What if your assets could talk? Get the most from your plant


Attend one of the upcoming live demo webinars, all planned for 2-3 pm EST. Register:
Tues, May 17:  Get the Most from Your Plant Assets
Tues, May 24:  What If Your Assets Could Talk?   

Best Practices
Inventory Management
with Grant W. Howard

June 14-16
Ann Arbor, Michigan
Click for more details

TUG 2012 U2U
February 15-19, 2012
San Antonio, TX

What's in Season?

 As we are in the heart of spring, there are so many wonderful fresh produce options. Here are some of our favorites, an interesting health tip about each and links to 2 great recipes!

Asparagus & Corn Salad

Asparagus and corn



It is thought that asparagus stimulates immunity and also may help to lower cholesterol.   


Corn helps protect against age-related macular degeneration and helps fight free radicals in the retina. 


Strawberry Orange 

Pound Cake


Strawberry Orange Cake



Strawberries contain phenols that have powerful antioxidant benefits. It helps regulate the heart, prevent cancer and prevent inflammation. 



Oranges have extremely high levels of Vitamin C. Vitamin C helps to build strong bones and teeth as well as fight cell damage that may lead to cancer or heart disease.

On the EDGE
Spring 2011, Volume 4, Issue 2
Welcome to the Spring 2011 issue of On the EDGE!   

Check out our upcoming events in the left column, and enjoy these four excellent articles:
- Whoa! A practical list of things to stop doing now
- Price Increases Don't Appear to be Going Away Any Time Soon
- 5 Traits of a Great Small Business
- Four Lessons Your Customer Service Function Can Learn From "The Royal Wedding"

We hope you can make it to our May 18 webinar, "Is your SX.e system on track for optimal customer satisfaction?"

Please contact us if there is anything we can do to help you meet your goals! 

The DE Team
877.887.EDGE (3343) 
Watch a Demo


Infor EPAK


Watch the Infor EPAK Demo 


Infor EPAK is a Content Development and Delivery tool for training and processes which can significantly increase your employee productivity and shorten your development cycle. Content for Infor Distribution Enterprise is also prebuilt and available for use within EPAK.


DE is pleased to offer you an opportunity to license Infor EPAK at discounted license fees until May 20, 2011. Please contact us to review your needs and provide a quote for licenses and training/consulting services.


Infor F9 Financial Reporting


Watch the Infor F9 Financial Reporting Demo 


Infor F9 is an easy-to-use Financial Reporting tool that dynamically links General Ledger (GL) data to Microsoft Excel and is available for over 150 different accounting and ERP systems. F9 gives you the most current information with a push of a button with no exports or manual entries required.

The Wholesaler:
Whoa! A practical list of things to stop doing now


Management Specialist


In many of my columns I challenge you to "just do it," and often provide a list of activities or actions for you to consider "just doing." This month I want to base this column on the old saying, "When you find that you are digging yourself into a hole, the first priority is to stop digging." This prevents further deterioration of the situation - and often provides the time needed to work your way out of the hole.


So the mantra this month is "Just stop doing it." My list of things to stop doing includes...

Click here to continue reading...  

Modern Distribution Management:
Price Increases Don't Appear to be Going Away Any Time Soon



If the latest earnings releases for the first quarter are any indication, distributors will continue to face price increases through the end of this year thanks to ongoing volatility in raw material costs.


Many suppliers instituted raw material surcharges and/or price increases to offset the cost jumps in the first quarter. Some noted that they continue to improve efficiencies internally to improve profitability, as well.


In March, wholesale prices had risen 0.7 percent, according to the Producer Price Index from the Bureau of Labor Statistics. The increase followed price hikes in January and February. One contributor to the spike: the price of crude oil due to uncertainty in the Mideast. Rubber products, for one, have seen double-digit increases, according to some distributors. Distributors continue to look for ways to offset the price increases they are seeing from their supplier.


Concerns are broad-based among manufacturers and many say they plan to continue increasing prices to offset raw material increases.


Click here to continue reading.

AOL Small Business:
5 Traits of a Great Small Business 



What is it that separates an average small business from a great one? We all run across basic businesses every day -- they do their jobs and provide their services, however blandly or unremarkably.


But every now and then you stumble across what can only be called a great small business -- maybe the employees are sincerely enthusiastic or the service is exceptional or the value is incredible, or something else altogether. Whatever it is, the business is memorable.


I found one recently. I got my daughters a puppy and suddenly I had reason to visit pet stores for various toys and tools. Most were fine, nothing special, but then I walked into an amazing pet store: The prices were great, the staff was incredibly helpful, the place was spotless and well laid out, they even had a great return policy. Or how about this: The day after I got home, they called me to say that the dog food I had bought was just put on sale and they wanted me to come in and get a refund.


Now that is a great small business.


Click here to continue reading.  

Customer THINK:

Four Lessons Your Customer Service Function Can Learn from "The Royal Wedding" 



If you were among the billion or so people who watched The Royal Wedding, the word that should come to mind is 'Brilliant'!

And your customer service function can learn valuable lessons from the ceremony and it's design:

1. Inclusive

2. Transparency
3. Intimacy
4. Optimism

Click here to continue reading.