Asparagus & Corn Salad

Asparagus:

It is thought that asparagus stimulates immunity and also may help to lower cholesterol.   

Corn: 

Corn helps protect against age-related macular degeneration and helps fight free radicals in the retina. 

Infor EPAK

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Infor EPAK is a Content Development and Delivery tool for training and processes which can significantly increase your employee productivity and shorten your development cycle. Content for Infor Distribution Enterprise is also prebuilt and available for use within EPAK.

DE is pleased to offer you an opportunity to license Infor EPAK at discounted license fees until May 20, 2011. Please contact us to review your needs and provide a quote for licenses and training/consulting services.

Infor F9 Financial Reporting

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Infor F9 is an easy-to-use Financial Reporting tool that dynamically links General Ledger (GL) data to Microsoft Excel and is available for over 150 different accounting and ERP systems. F9 gives you the most current information with a push of a button with no exports or manual entries required.

In many of my columns I challenge you to "just do it," and often provide a list of activities or actions for you to consider "just doing." This month I want to base this column on the old saying, "When you find that you are digging yourself into a hole, the first priority is to stop digging." This prevents further deterioration of the situation - and often provides the time needed to work your way out of the hole.

So the mantra this month is "Just stop doing it." My list of things to stop doing includes...

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If the latest earnings releases for the first quarter are any indication, distributors will continue to face price increases through the end of this year thanks to ongoing volatility in raw material costs.

Many suppliers instituted raw material surcharges and/or price increases to offset the cost jumps in the first quarter. Some noted that they continue to improve efficiencies internally to improve profitability, as well.

In March, wholesale prices had risen 0.7 percent, according to the Producer Price Index from the Bureau of Labor Statistics. The increase followed price hikes in January and February. One contributor to the spike: the price of crude oil due to uncertainty in the Mideast. Rubber products, for one, have seen double-digit increases, according to some distributors. Distributors continue to look for ways to offset the price increases they are seeing from their supplier.

Concerns are broad-based among manufacturers and many say they plan to continue increasing prices to offset raw material increases.

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What is it that separates an average small business from a great one? We all run across basic businesses every day -- they do their jobs and provide their services, however blandly or unremarkably.

But every now and then you stumble across what can only be called a great small business -- maybe the employees are sincerely enthusiastic or the service is exceptional or the value is incredible, or something else altogether. Whatever it is, the business is memorable.

I found one recently. I got my daughters a puppy and suddenly I had reason to visit pet stores for various toys and tools. Most were fine, nothing special, but then I walked into an amazing pet store: The prices were great, the staff was incredibly helpful, the place was spotless and well laid out, they even had a great return policy. Or how about this: The day after I got home, they called me to say that the dog food I had bought was just put on sale and they wanted me to come in and get a refund.

Now that is a great small business.

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Four Lessons Your Customer Service Function Can Learn from "The Royal Wedding"