Distribution EDGEucation
Distribution EDGEucationDecember 2010
In This Brief
How Ford Profits from Its '24 Hour Rule'
The Eight Toughest Customer Rejections
5 Business Killers
Jammin' with Grant
Wednesday January 26, 2011
12 noon EST

Key Performance Indicators

Stay tuned for registration information about the next Jammin' with Grant session.

TUG 2011 U2U
Save the Date
March 27-30, 2011

Orlando, FL
The Peabody Orlando

Visit www.TUGU2U.com for more details about the upcoming User Group Conference in Orlando, FL. Stay tuned for registration details.

TUG 2011 U2U
Greetings!DE Logo

Seasons Greetings! We wish you and your family a joyous holiday and a healthy New Year!

As we approach the end of 2010, "Use It or Lose It."

Don't let unused 2010 technology dollars expire! If you have technology dollars to use before the end of the year, time is running out. There are special incentives throughout December so that you can get the most out of your remaining 2010 budget dollars.
You can enhance your business operations with any of these solutions or services:

- EPAK (enterprise performance accelerator kit)
- Infor CRM Business
- Flex Upgrade or Flex Exchange
- Infor Advanced Mobile
- Financial reporting
- Infor Storefront
- Warehouse logistics
- Additional users

Don't leave your money on the table as the year ends. Contact us today to optimize your remaining 2010 budget.

Enjoy the remainder of 2010, and please let us know if we can help you as we close out the year!

The DE Team
877.887.EDGE (3343)
How Ford Profits from Its '24 Hour Rule'
Harvard Business Reviews' Bennie Fowler explains Ford's 24 Hour Rule: "You have 24 hours to take a new and emerging issue, try to understand it and see if you can resolve it yourself. After that, you have to go public with it." How can this help your distributor?

Read complete article.
The Eight Toughest Customer Rejections
The Customer Collective suggests the easiest way to overcome objectives is to anticipate them ahead of time. Check out these 8 common objectives and a few successful replies.

Read complete article.

5 Business Killers
In preparation for the New Year, Forbes Magazine reviews "how to stop doing everything that sucks the life out of your company so you can focus on growth instead."

Read complete article.