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Accountability and Supervision

Supervision is difficult, especially if you are making that jump for the first time.  To do the job right, you need to start directing the performance of former peers and friends and then hold them accountable for their behaviors.

 

I know that there are many supervisors who are comfortable with that first part; directing performance. It is the latter, holding them accountable, that is more of a challenge.

 

But it is that act of holding others accountable that separates great supervisors from the pack.  I am not suggesting that you get discipline-happy and write people up for every minor violation; that is very likely to be counter-productive in the long run.  So how should it be done....

 

  • Have clear expectations for performance, the more detailed the better, especially for less-experienced officers.
  • Let them know that you will be inspecting their work to determine if your expectations were met.
  • Provide appropriate (positive or corrective) feedback at, or immediately following, the evaluation.
  • Repeat consistently.

 

If you are known as a supervisor who consistently holds officers accountable, the performance of your officers will elevate to meet your expectations.

 

Read on to see how accountability can present itself in a police promotion oral board.

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Accountability as a Chief-Level Question

What changes are you seeking to bring to this agency?


   

Tip
A strong response in this area requires an understanding of the agency's strengths and weaknesses so that an appropriate change is recommended.  To make your response even stronger, indicate the challenges involved in implementing change and the importance of accountability in sustaining a change for the long run.

"ORAL BOARDS MADE EASY"™
POLICE PROMOTION COACHING

A customized, one-on-one approach that develops you to be your best at your promotion oral board.

You will learn, practice, and receive feedback on answer strategies that guide you toward thorough responses for:
 


Situational Questions
Discipline Questions
Leadership Questions
Conflict Resolution Questions
Performance Counseling Questions
and more
 
Detailed information, including fees and coaching packages, are available by clicking the link below. 


For More Coaching Information, Click Here
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Accountability as a Lieutenant or Captain-Level Question     

As a mid-level manager, you will need to delegate through layers.  How would you do that successfully?

 

 

Tip
Delegation relies on accountability to assure task completion.  Each level in your command should be performing their tasks as you desire them to be performed.  Tell the panel that you will rely on clear communication to your direct-reports followed by inspections of each level within your command to foster accountability throughout the ranks.
  
Looking for an advantage over your competition?  

Oral Boards Made Easy™ Police Promotion Workshop

Saturday, May 19, 2012   

in Bolton, Connecticut

 
Sign up Today!
$199
Finest's Training and Coaching Center  

Workshop Details and Registration

  

_______________________________________________

 

  

Now, Also Coming to Florida in April 2012

 

Oral Boards Made Easy™ Police Promotion Workshop

 

Hosted by the Valor Law Enforcement Group, LLC 

 

 

Friday, April 20, 2012

 

 
____________________________________________________________ 

Workshop Description:

This is a highly interactive workshop in which you will learn and practice how to respond when asked...   

Why are you the best candidate for promotion?

How will you handle supervisory situations?

How and when should you recommend formal discipline?

How will you resolve conflicts?

How will you counsel a poor-performing employee?

and much, much more.     

You will also learn:

How oral panel members are trained   

How to build your preparation plan   

How to win the "mental game"     

Who should attend:   

Current Police Officers, Corporals, Sergeants, and/or Lieutenants with a promotion oral board expected within the next 12 months.   

This is not an entry level course; the material is supervisor-specific.   

Seats are limited due to the interactive format.       

Workshop Schedule:

0830-0900                        Check-in   

0900-1200              Morning Session   

1200-1300          Lunch on your own   

1300-1600           Afternoon Session    

 

 

ADVANCE REGISTRATION ONLY! No Walk-ins

Don't Delay, Sign up Today!
$199
 

Workshop Details and Registration

 

  
officers 
Entry-Level Oral Board Seminar

Saturday, April 14, 2012

0900 - 1300   

in Bolton, Connecticut

 
Sign up Today!
$99   

Seminar Details and Registration 

 

This seminar will demonstrate how to respond when asked...

 

Tell us about yourself

Off-Duty / On-Duty ethical dilemmas

General Knowledge Questions

Active police situations

"Is there anything you would like to add?"

and much, much more.

 

You will also learn:

What the panel is looking for in a candidate

How to build your preparation plan

How to win the "mental game"

 

Who should attend:

Police Officers Candidates with an oral board expected within the next 12 months.

 

This is an Entry-Level seminar not designed for promotion candidates.

 

 

Only 12 seats will be sold for this seminar, allowing you to get the most our of the small-group setting, but the limited seating is likely to fill fast, so sign up today!

 

 


Location:

Finest's Training and Coaching Center
10 Quarry Road
Bolton, CT  06043

 

  

ADVANCE REGISTRATION ONLY! No Walk-ins

Don't Delay, Sign up Today!
$99
 

Seminar Details and Registration

Finest's Stars
Accountability as a Sergeant-Level Question

As a new sergeant, how will you establish yourself with your former peers?

Tip
This response is best served with a one, two punch.  Start with communication, telling the panel that you will meet with each of your direct reports to clarify your expectations with regards to performance and your professional working relationship.  Then tell the panel the behaviors that you will engage in to assure individuals know that they are being held accountable for appropriate performance.
What achievers like you are saying about Finest's...
 
"You will leave with the confidence that you are a step or two ahead of the competition.  Also, tons of excellent material to help prepare you to come out #1.  Worth every penny I spent!"

-Oral Board Workshop attendee.
For Practice Written Textbook Exams,
Finest's Recommends...

policecareer logo


Below are some of the ways that PoliceCareer.com can assist you.
TExt Book 1

Even if you are not a member of our testing system, you can still QUICKLY increase your knowledge and promotional test scores - because we have the 50 - 100 "Toughest" questions from your textbook - the questions MOST OFTEN MISSED by thousands of test takers, and we are willing to send those questions to you in a format you can quickly print out and use as "flash" cards. You will be able to practice your exams during breaks at work, other "down time" or just about anywhere you can't be near a computer.

Text Book 2

Because our online testing system has over a thousand members and is all computerized, we are able to pick out the 50 - 100 "toughest" questions from your textbooks - those questions that most people get wrong most of the time.

Promotional Textbooks
Text book 3

And, because we are an actual promotional testing company (see www.PolicePromotion.com ) we employ experienced "Subject Matter Experts" in the police promotional testing field. These experts are able to pick out which questions are the most "valid" - those that have the most direct application on the day to day work of a police supervisor or manager. These are the questions MOST OFTEN ASKED on written exams by police promotional testing companies (like us).


What you'll have is 50 - 100 (depending on the size of the textbook) of the "toughest" and most "valid" questions, those MOST OFTEN MISSED in promotional testing, that you can print out and practice with, on your own or with a friend or family member, away from the computer, as a way to further ensure that YOU COME OUT ON TOP in your promotional testing. Each question is multiple choice, with the correct answer AND the book page number at the bottom of the card.
Text book 4

Expensive? No way. Only $12.95 per title, with a 20% discount for 2 or more. All you need to do is just print the Adobe file we will send you on regular paper or heavy card stock and then cut the sheets into quarters.

To order, use this PayPal link, you can use PayPal or any Credit Card. The computer technician on duty will run the current list of the "toughest and most valid" questions from the book(s) and return the list to you already formatted as the Adobe PDF file mentioned above, ready to print. This usually takes only an hour or two, and is run and sent out between 9 am and 9 pm, 7 days.


Testing Center Members of Non-Members - here is a PayPal Link to order these questions:  Click Here


After you order, send an email to the on-duty technician in our Testing Center. Include the Title, Author and Edition of the textbook(s) so you receive the correct files. Use this email link: TestingCenter@PoliceCareer.com

Paul PattiWorking for you at PoliceCareer.com will be a staff of current and former police officers, supervisors and commanders, and also PoliceCareer.com's President - Lt. Paul Patti (ret), a 27+ year law enforcement veteran, police command officer, published author, "Hardass" interviewer, and the author of HUNDREDS of Police Promotional Exams, covering thousands of validated questions from hundreds of textbooks. Lt. Patti is also the original designer of the highly successful and always complimented Business-Quality Marketing Résumé for law enforcement executives!
For Practice Written Assessment Exercises,
Finest's Recommends...
Linsey Willis
Below are some of the ways that L.J.Craig & Associates, Inc.
can assist you.
Linsey Willis
Dr. Linsey Willis is one of the nation's foremost authorities on assessment centers and structured interviews, having worked in the field designing and implementing assessment center processes for over 30 years.
 
If you are facing an in-basket, leaderless group or ANY assessment center testing, you can receive personal coaching from one of the nation's leading authorities and coaches. Dr. Willis' resume and other information about her impressive credentials can be found HERE.
 
Dr. Willis is a member of the PoliceCareer.com and PolicePromotion.com Testing and Assessment team, and is available for private, personal phone, online or in-person coaching.
 
For more information, call Dr. Willis at
1-561-750-8669, or ...
 
CLICK HERE to visit her assessment center help web site. If you are facing an assessment center YOU WILL BE GLAD YOU DID!
 
Help from one of the nation's leading experts in the field is just a click and a phone call away!
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About Finest's Professional Development, LLC
Finest's has been advancing achievements for law enforcement professionals since 2004. 

Through coaching, Finest's helps individuals master promotional oral boards and grow as leaders, guiding them along the path to achievement. Click to read testimonials that serve as evidence of the success that law enforcement professionals like you have experienced by working with Finest's.

Through training, Finest's delivers goal-focused programs to develop all levels of law enforcement supervision.  With a focus on achievement, Finest's has programs that are right for first line supervisors, middle managers, and command staff. A listing of training programs can be found at finests.com
Bill ReillyBill Reilly retired as an Assistant Chief of Police, climbing through the ranks by being promoted in the #1 position on each of his promotional lists, and has now taken the achievement strategies that brought him that success and made them the core of his coaching and training programs.
 

Bill is certified as both a professional coach and as a law enforcement instructor, having taught thousands of law enforcement officers throughout the country. His commitment to helping police professionals achieve is demonstrated in the unique goal-focus of each of his programs. Bill is personally involved in the delivery of each of Finest's training and coaching programs.

Commit to achieving your goals with achievement focused coaching or training by contacting Bill today at bill.reilly@finests.com

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Finest's Professional Development, LLC
Finest's Professional Development, LLC