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Lead Your Horse to Water with Email Marketing
...But can you make it drink?
Greetings!
Welcome to the latest edition of the Inside Edge--your monthly
report on Internet trends and advancements that can turn your
business into a more profitable e-Business. Now, more than ever
before, individuals and organizations perceive the value of email
marketing as a low-cost method of reaching out to potential
customers. In this edition, we throw light on some best
practices to ensure that your email campaigns are targeted,
effective and measurable as well. After all, leading the
horse to water is never quite enough, is it? It’s getting it to
drink that matters! What email marketing techniques and best
practices can you adopt to influence positive decision making in
your target audience? Read on to find out ...

Most marketers see Email marketing as the inexpensive
alternative to online advertising. It's the common glee they
experience in "one click and I can reach millions". The important
word here is "reach". Being able to cut through the clutter, pass
spam filters, not lie idle and unopened in an inbox, encourage
clicks on embedded links and finally, initiate desired action. These
are the real test results of email marketing success. In remaining
the work horse of Internet marketing, email has lurked into the
muddy waters of "batch and blast", where a million people may be
sent a single email message that lacks personalization,
customization and therefore, effective targeting.
Rather than a broadcast or mass marketing medium that it is often
misunderstood and underutilized as, Internet marketing experts are
now propagating the use of appropriate technologies to communicate
focused email messages to specific audiences. Segmentation and
behavioral targeting are the recommended methods in order to yield
optimum email results.
According to MarketingSherpa and Marketing
Experiments, leading research firms specializing in
Internet marketing, the key principles of Email Optimization
are: eme = rv (of + i) – (f + a)
Wherein "eme" = email messaging effectiveness index "rv"=
relevance to the consumer "of"= offer "I" = incentive to take
action "f"= friction elements of process "a"= anxiety about
entering information
Going by this best practice formula, the 3 primary
factors in the effectiveness of an email are:
- Relevance – The compatibility of an email
offer to a visitor's motivations
- Offer – The value you promise in your email
capture in exchange for a subscriber
- Incentive – An appealing element introduced
in your email capture process to achieve a desired action
As a business owner, it is critical for you to understand the
attitudes of different consumer groups that form your target
audience. All of the above factors influencing email marketing
success are dependent on consumer attitudes. These attitudes are
also what determine why the same email may be considered spam by
some and legitimate by others. As Stefan Tornquist, Research
Director, MarketingSherpa says, "Spam is in the eye of the beholder.
So is reputation".
The results of a survey by Forrester Research show that only 30%
of those aged 18 to 34 think "e-mail offers are a great way to find
out about new products or promotions". By contrast, 48% of those 35
to 54 agree with that statement. People comfortable with technology
are most likely to welcome and be swayed by commercial e-mails. In
their case, 72% often buy things advertised to them through e-mail.
Stats...
Being relevant to a consumer is hugely a question of timing, as
motivations, attitudes, needs and desires, all change. Securing an
ongoing relationship by gathering information about an email
recipient at various stages can help you remain relevant. The
majority of retailers take the "getting to know you process" slowly
by requiring only an e-mail address when consumers sign up for a
newsletter.
Although one of the oldest tools in email marketing, newsletters,
not surprisingly, still work! See these statistics from a
Benchmark Study commissioned by the US Direct Marketing Association
and the Email Experience Council in 2007.
As a small business owner how are you leveraging email
marketing to grow your business? Contact your WSI Consultant today
to learn more about our affordable email marketing solutions and
proven Internet Marketing strategies which will help you effectively
communicate and measure the success of your e-business.

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This edition of the Inside Edge has been
brought to you by Jennifer Green, Certified Internet
Consultant.
For more information about WSI Internet
Solutions for your business contact us today!
| WSI Conversion Matters
London Office: Jennifer Green
1-519-642-3222 611 Wonderland Road North, Suite 102
London, Ontario N6H 5N7
Toronto Office: Jeff Green
1-416-628-8411 2365 Queen St. E., Suite 404
Toronto, Ontario M4E 1H2
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 1) More clients of marketing service
providers in the US use email for retention rather than
acquisition of clients. Survey results...
2) When it comes to marketing objectives, classic customer
acquisition or retention only goes so far. Instead, the bottom
line is the bottom line: increased revenue. That is the
most important reason for e-mail marketing in 2007, according
to the majority of marketers surveyed by Datran Media. Survey results...

 WSI, headquartered in Toronto, Canada, is
ranked the #1 Internet Services Business in the world. With
systems that have been developed, utilized and proven by over
1500 Internet Consultants in 87 countries worldwide, WSI
delivers thousands of e-Business solutions to small and
medium-sized businesses annually.

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