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| In this edition: Lead Your Horse to Water with Email Marketing - But can you make it drink? |

Lead Your Horse to Water with Email Marketing

...But can you make it drink?

Greetings!

Welcome to the latest edition of the Inside Edge--your monthly report on Internet trends and advancements that can turn your business into a more profitable e-Business. Now, more than ever before, individuals and organizations perceive the value of email marketing as a low-cost method of reaching out to potential customers. In this edition, we throw light on some best practices to ensure that your email campaigns are targeted, effective and measurable as well. After all, leading the horse to water is never quite enough, is it? It’s getting it to drink that matters! What email marketing techniques and best practices can you adopt to influence positive decision making in your target audience? Read on to find out ...

Most marketers see Email marketing as the inexpensive alternative to online advertising. It's the common glee they experience in "one click and I can reach millions". The important word here is "reach". Being able to cut through the clutter, pass spam filters, not lie idle and unopened in an inbox, encourage clicks on embedded links and finally, initiate desired action. These are the real test results of email marketing success. In remaining the work horse of Internet marketing, email has lurked into the muddy waters of "batch and blast", where a million people may be sent a single email message that lacks personalization, customization and therefore, effective targeting.

Rather than a broadcast or mass marketing medium that it is often misunderstood and underutilized as, Internet marketing experts are now propagating the use of appropriate technologies to communicate focused email messages to specific audiences. Segmentation and behavioral targeting are the recommended methods in order to yield optimum email results.

According to MarketingSherpa and Marketing Experiments, leading research firms specializing in Internet marketing, the key principles of Email Optimization are: eme = rv (of + i) – (f + a)

Wherein
"eme" = email messaging effectiveness index
"rv"= relevance to the consumer
"of"= offer
"I" = incentive to take action
"f"= friction elements of process
"a"= anxiety about entering information

Going by this best practice formula, the 3 primary factors in the effectiveness of an email are:

  • Relevance – The compatibility of an email offer to a visitor's motivations
  • Offer – The value you promise in your email capture in exchange for a subscriber
  • Incentive – An appealing element introduced in your email capture process to achieve a desired action

As a business owner, it is critical for you to understand the attitudes of different consumer groups that form your target audience. All of the above factors influencing email marketing success are dependent on consumer attitudes. These attitudes are also what determine why the same email may be considered spam by some and legitimate by others. As Stefan Tornquist, Research Director, MarketingSherpa says, "Spam is in the eye of the beholder. So is reputation".

The results of a survey by Forrester Research show that only 30% of those aged 18 to 34 think "e-mail offers are a great way to find out about new products or promotions". By contrast, 48% of those 35 to 54 agree with that statement. People comfortable with technology are most likely to welcome and be swayed by commercial e-mails. In their case, 72% often buy things advertised to them through e-mail. Stats...

Being relevant to a consumer is hugely a question of timing, as motivations, attitudes, needs and desires, all change. Securing an ongoing relationship by gathering information about an email recipient at various stages can help you remain relevant. The majority of retailers take the "getting to know you process" slowly by requiring only an e-mail address when consumers sign up for a newsletter.

Although one of the oldest tools in email marketing, newsletters, not surprisingly, still work! See these statistics from a Benchmark Study commissioned by the US Direct Marketing Association and the Email Experience Council in 2007.

As a small business owner how are you leveraging email marketing to grow your business? Contact your WSI Consultant today to learn more about our affordable email marketing solutions and proven Internet Marketing strategies which will help you effectively communicate and measure the success of your e-business.

This edition of the Inside Edge has been brought to you by Jennifer Green, Certified Internet Consultant.

For more information about WSI Internet Solutions for your business contact us today!

WSI Conversion Matters

London Office: Jennifer Green
1-519-642-3222
611 Wonderland Road North, Suite 102
London, Ontario N6H 5N7

Toronto Office: Jeff Green
1-416-628-8411
2365 Queen St. E., Suite 404
Toronto, Ontario M4E 1H2


1) More clients of marketing service providers in the US use email for retention rather than acquisition of clients. Survey results...

2) When it comes to marketing objectives, classic customer acquisition or retention only goes so far. Instead, the bottom line is the bottom line: increased revenue.
That is the most important reason for e-mail marketing in 2007, according to the majority of marketers surveyed by Datran Media. Survey results...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


WSI, headquartered in Toronto, Canada, is ranked the #1 Internet Services Business in the world. With systems that have been developed, utilized and proven by over 1500 Internet Consultants in 87 countries worldwide, WSI delivers thousands of e-Business solutions to small and medium-sized businesses annually.

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