JUNE 2012
Tiff's photo

TipTiffany's Tip of the Month

Lessons Learned


I'm continually surprised by how often people tell me that doing a Lessons Learned evaluation is valuable, yet they don't do it as often as they'd like and sometimes not at all. 


That in itself is a lesson learned that I'd like to share with you. 


It's important to incorporate what some people call a "post mortem" into your process. However, instead of just waiting until the end, ideally, you'd do it at intermediate points in your project. You can do a Lessons Learned for yourself on your project management abilities and/or as a project team evaluating the project. 


Regardless if you do a Lessons Learned in person, virtually, or via survey, make sure that people understand your intentions. A Lessons Learned is not a blaming session. The point is to understand what went well, so you can keep doing it, and to identify what didn't work, so you can fix it. It's also a time to celebrate successes (rarely done but everyone appreciates it), bring closure to the phase or project, and analyze what's needed for continuous improvement. 


Be careful that a Lessons Learned evaluation doesn't become a morale buster. The keys are to set a positive tone and to ensure that you assign action item to owners for any improvements; otherwise, the action items will simply sit undone lying on paper, which renders them useless and a waste of everyone's time. 


If done right and well, the information gained by Lessons Learned can contribute to a valuable knowledge database for future projects and stakeholders and be critical for process improvements. Most organizations can't afford to keep learning the same lessons over and over again. What about you?


Click here for a lessons learned template available free on our website.


Another Kind of Lessons Learned 

A lessons learned process can be professional or personal.  In the video below, Carrie Underwood offers a take on continuous improvement on a personal level.

carrie underwood - lessons learned
carrie underwood - lessons learned

Tell Us about Your Lessons Learned


Successful people learn hard and valuable lessons along the way. Please help others by sharing one your lessons learned on our blog at the link below. 


"In life, sometimes everything falls into place, and sometimes everything just falls to pieces. The key is to begin creating with these fallen pieces.  By improvising, you'll create something magical that might be the best thing you've ever accomplished."


- Tori Amos


E-Learning Courses


Learn any time, any where, at your own pace with our affordable

E-Learning options in:

 We guarantee satisfaction. 


Upcoming Events  



Building High
Performance Teams

 August 17, 2012

11:00 a.m.- 12:00 noon 

$50 per person



Business Analysis

Boot Camp

October 10-12, 2012

8:30 a.m.- 5:30 p.m.

$1,495 per person



Essential Project Management

October 31, 2012

8:30 a.m.- 5:30 p.m.

$495 per person



December 4-5, 2012

8:30 a.m.- 5:30 p.m.

$595 per person



Join us in our training center, just west of I-25 off Speer in Denver, CO.   


Join Our Mailing List

Follow us on Twitter
Contact Us







Tiffany Dahlberg - Ready2ACT