May 2011
Welcome to Ready2ACT

Your time is precious and we value our relationship, so our goal is to provide timely, relevant information to you in this newsletter just as we do in training.  We appreciate your feedback.  


Did you know that we offer over 30 public workshops and online training in addition to our customized on-site training? Thank you for your business!

Are We Losing our Connections?
We live in an incredible age of increased access to information and technology that has enabled faster global communications.  However, we wonder how that affects your connections with others in your professional/work lives.

In what ways do we disconnect from each other? 

Tiffany's Tip of the MonthTiff's photo

How do you increase your success with others?


Many of us have learned what does and doesn't work about interpersonal relationships through trial and error.  


Sometimes, these lessons learned make great stories of our shortcomings in dealing with others.  And the funny thing is, we're still learning. 


It's a never ending process not a destination.  Thankfully, training increases our awareness, exposes us to new techniques, and gives us some tools to be more effective in real-life situations.  


One of the most helpful things I've ever learned was this:  Keep in mind that everyone is always tuned into their own favorite radio station: WIIFM.  What's In It For Me?  People naturally evaluate their choices based upon that basic question.  The answer to WIIFM is what motivates them to act or not act. Sometimes the answers appear altruistic (e.g. "I'll help this person" a.k.a., "I get to be a giver or helper"), but the question stays the same. 


You'll be more successful with others, if you know that people ask this question (consciously or subconsciously) when faced with a choice, and then you anticipate what you think that answers might be.  Again, you're guessing their answers based upon values, assumptions, and perceptions that may or may not be true for others.  If you're a good guesser, you may be able to answer the question for the person and influence him or her to act in a certain way or make a particular choice. 


For example, "if you get this project done on time (desired action), you'll get a bonus (what's in it for them)."  Now, let's admit the truth: many times we guess wrong about what people care about because we answer the question based on what motivates us or we "think" we know about the person, or what someone told us that isn't true.  What you won't necessarily know is that a project manager doesn't care as much about a bonus as he or she does about free time.  You may still get the result you want, but not because you correctly guessed why.    


If you understand this very human response, you'll realize what influences people's behavior: However, you still only know the question.  The answers can be quite complex and confusing at times.  


The best way to find out is to simply ask others what motivates them. That way, you're not guessing.  And showing interest in their needs, cares, and concerns, is just another way to increase your success with others.   


Check out our Leadership series, "Increasing Your Success with Others" in six, half-day sessions starting June 30.

"Communication--the human connection--is the key to personal and career success."

- Paul J. Meyer

Upcoming Public Workshops


Essential Project Management  

June 1, 2011   

8:30 a.m. - 5:30 p.m. 

$495 per person


 Email Etiquette

June 3, 2011

11:30 a.m.- 1:00 p.m.  

$25 per person


Business Analysis Boot Camp

June 27-29, 2011

8:30 a.m. - 5:30 p.m.

$1,495 per person


 June 30, 2011

8:30 a.m.- 12 noon  

$150 per person

Join us in our training center, just west of I-25 off Speer in Denver, CO.   


Online Training


 Still want to learn but need to  do it on your own time, at your own pace, from your desk? 


 Check out our affordable

online training:

 We guarantee satisfication.

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Tiffany Dahlberg - Ready2ACT