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Integrating Business Processes to Improve Travel Time Reliability (SHRP 2 Report S2-L01-RR-1)
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Greetings!
Improving travel time reliability is an emerging business activity for transportation agencies in the United States. To improve the reliability of travel times on their roadway networks, transportation agencies must advance on a number of fronts. These include collecting and analyzing data; integrating travel time reliability considerations into planning, programming, and project delivery; adopting innovative operational strategies and technologies; and modifying their institutional structures and business practices surrounding traffic operations. SHRP 2 Report S2-L01-RR-1: Integrating Business Processes to Improve Travel Time Reliability addresses various ways that transportation agencies can reengineer their day-to-day business practices to improve traffic operations, address nonrecurring traffic congestion, and improve the reliability of travel times delivered to roadway system users. Report S2-L01-RR-1 is available online as an Adobe PDF document and in hardcopy through the TRB bookstore. This report, along with the accompanying guide (Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability) and other SHRP 2 Reliability products related to institutional structures and business process reengineering, is intended to help transportation agencies move forward in addressing nonrecurring traffic congestion and delivering more reliable travel times on their highway networks.
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