Eden Prairie Liquor Store Operations Manager Position Profile
SALARY: Starts at $71,365 to $85,654 annually
REPORTING RELATIONSHIP: Reports to Finance Manager
LIQUOR STORE OPERATIONS
The Liquor Store Operations generate nearly $12 million in sales annually and provide about $1 million in profits that go back to the City. The operations strive to provide exceptional customer service which includes controlling the sale of alcoholic beverages and serving as a knowledgeable resource for the products that we sell. The profits generated by the liquor stores are used to fund several City projects including the pavement management program, facility maintenance and replacement of playground equipment.
POSITION DETAILS
The Liquor Store Operations Manager is responsible for working on the municipal liquor enterprise business and managing the day to day operations of three liquor stores. The primary position responsibilities and areas of impact are:
1) Develops and implements marketing strategy for Eden Prairie Liquor Stores (3) to increase sales and participation in special events and promotions.
2) Provides direction to all non-exempt and exempt staff to ensure efficient, polite, and complete services to the public.
3) Develops, establishes and implements plans, policies, procedures for the operations to ensure appropriate policies and procedures are implemented, the POS system is leveraged, inventory is managed properly, etc. Use measurement tools to ensure that those standards are continually met or exceeded; communicates plan objectives and desired results to store managers.
4) Recruits, manages, and develops staff by establishing goals and objectives, providing effective feedback and development opportunities, ensuring employees receive proper on-the-job training and education, and performance management.
5) Prepares, analyzes, and administers the liquor stores budget; manages purchasing & merchandising of products; monitors expenses and drives cost effective plans.
6) Oversees inventory processes, and procedures; establishes & coordinates retail price structure.
7) Oversees sales, financial reporting, and the preparation of managerial reports; formulates comparison proficiency ratings with competing liquor operations.
While these areas are the primary focus of the position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as a part of their role with the City.
POSITION REQUIREMENTS
Education: Bachelor's Degree required.
Work Experience: Minimum five years of retail operations management and two years of supervisory experience required.
Technical Skills: Ability to understand systems, principles, practices and procedures; proven analytical aptitude; experienced in applying skills successfully in a variety of environments; proven leadership skills and business acumen.
Physical Requirements: This position requires the ability to lift/pull/push/move/carry up to 50 lbs on a regular basis. The ability to bend/stand/reach is also required.
CITY EXPECTATIONS
All leaders are expected to contribute to the success of our organization by demonstrating the shared expectations: Being an Active Role Model, Builds Collaborative Relationships, Develops Staff, Empowers Others, Facilitates Change, Manages Performance, and Optimizes Use of Resources.
POSITION SPECIFIC EXPECTATIONS
Business Acumen: Understands competition within a private marketplace; develops effective business strategies to maximize profit or value to customers.
Hiring Talent: Makes appropriate staffing decisions based on the right mixture of facts; follows all legal requirements, polices and procedures; practices equal and fair treatment and opportunity for all; able to identify talent and potential; hires the best people; assembles a balanced and capable staff, and builds a network of resources.
Motivating Others: Creates a climate in which people want to do their best; makes each individual's work feel important; is someone people like working for and with; able to motivate direct reports, project members and a team; invites input and encourages contribution; empowers others; effectively delegates by sharing responsibilities and accountability.
Project Management: Looks ahead to the future; identifies appropriate objectives and timelines; involves appropriate stakeholders; continuously monitors project and adapts scope as appropriate; measures results and analyzes outcome; follows through on commitments.
Composure: Exhibits self-confidence and asserts self appropriately to advocate a point of view; is cool under pressure; can be counted on to hold things together during tough times; can handle stress; maintains balance even when unexpected circumstances arise; able to identify and manage crisis situations; face adversity head on; energized by tough challenges.
RECRUITMENT PROCESS
For consideration, go to www.edenprairie.org under "Employment Opportunities" and apply online by the application deadline.
Application Deadline: Friday, June 8, 2012
Review Applications: Week of June 11
Anticipated First Round Interviews: Week of June 18 and June 25
Communication to Final Candidates: Week of July 2
Anticipated Final Interview Date: July 12
Pre-Employment Process: Week of July 16
Expected Start Date: August 2012 (negotiable)
