I personally don't care to shop in messy, dirty stores. A very long time ago, I was in a grocery store where a bottle of ketchup had broken on the floor. Since it had dried into an ugly little puddle, it had obviously been there for days. I did not buy anything from that store that day, and I never went back again.
 
For years I've employed the use of a daily task form. I created it some years ago so that my staff could remain active and productive during those times when customer traffic wanes.
 
Although it's undergone some transformations through out the years, it's been a very helpful tool to make sure that all cleaning and store maintenance gets done on a regular basis.
 
Because she's a clean freak, the form I use is overseen by my Assistant Manager and consists of a list of tasks that are to be done on a daily basis every day, along with another section that indicates tasks that can be done on a more occasional basis. When we need these occasional tasks to be completed, the item is highlighted to indicate to our staff that it needs attention. When an item on the list is completed, it is initialed by the person completing the task and at the end of the day the list is placed in a file for future reference.
 
So as I see it, just take a few minutes to really look at your store and try to see it through your customer's eyes.

 

The parking lot and entry way are the most logical places to start as it is the first impression a customer has of your store. Is it clean and orderly?  How much old, faded and junk signage is there? Are your restrooms clean? Are there dust bunnies on the shelves? Is there broken glass just inside the cooler doors with beer dried on the floor? With maybe some cardboard stuck to it?? Are the cooler doors full of fingerprints? When was the last time the sales floor was swept and wet mopped? How about your shelf talkers? Do they need to be removed or replaced?
 
A neat, clean, organized store makes a pleasant shopping experience for your customers.

 

 

325G.53 GIFT CERTIFICATES.

 

July 1st

 MN Tax Adjustment 

 

 

MMBA Regional Meetings

 Fall of 2009

 

 

It is legal for an exclusive liquor store to sell homebrewing equipment.

 

An MMBA member recently asked if they could sell the  ingredients?  Or is it just the equipment? 

 

According to Minnesota Alcohol and Gambling Enforcement, only the equipment can be sold.