Everytime we get on the phone or start talking with someone in person, we are presenting. Now our audience is much smaller (one or two people) but the concept is the same. You want to make a certain impression, have a particular impact, and, the bottom line is, it is up to you to do it.
Dale Carnegie in his bestselling book "How to Win Friends and Influence People" speaks to the importance of being genuinly nice. That's where many people slip up, it's in the "being" part.
You see, no matter how we work to behave outwardly, whatever emotional energy we have, however we truly feel, whatever our own agenda's are, will seep out energetically, will be perceived unconsciously by others, and will effect every single interation and relationship in your life.
- If you're feeling love, others will feel it.
- If you're feeling bitter or hostile, others will feel it.
- If you're feeling anxious or harried, others will feel it.
- If you're doubting your own value or the value of your services, others feel it.
What messages do you want to send?
Who do you want others to see when you look into their eyes?
The being part of being nice has to do with the energy that you have... if you have in your being love, gratitude, compassion and similar emotions, the words, tone of voice, and non-verbals will all communicate: "being nice". This can start simply by knowing which of the many parts of 'you' is doing the talking!
