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    Monthly E-Tip                                                                                                            December 2009
This Month
Holiday Gifts for Employees that Cost Nothing
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mailing list 2009 Now that the holiday season is upon us, you may be reflecting on the valuable contributions your employees have made this year. You may not have the budget to recognize your staff with a beefy bonus or even a ham. This month's e-tip offers ten ways you can recognize your hardworking staff without spending a dime. Everyone is cutting back this year. Great managers find ways to acknowledge employee efforts regardless of the resources available. I hope you find an idea or tool here that you can use. Let me know what you think.
Holiday Gifts for Employees that Cost Nothing

                                                                                                        
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According to The Gallup Organization there are 22 million disengaged employees that cost the American economy up to $350 billion per year in lost productivity, including absence, illness, and other problems that result when workers feel unappreciated. Ninety percent of voluntary resignations are due in part or initiated because the employee feels under appreciated by their manager.

What a waste! Recognizing employees for their unique contributions is easy and doesn't have to cost a penny. In these challenging economic times, we need to look for ways to let employees know that they are valued more than ever. Here are ten ideas to try:

1. Invite an employee to join you. You can convey your value for a team member by inviting them to join you at important client meetings or higher level team meetings. By exposing them to a new group and new discussions, the employee gains a new perspective and you have a chance to show them off to others.

2. Spend some time together. Good old fashioned dialogue can go a long way when the conversation is with a boss who is busy. Once a week take 15 minutes to chat with an employee you haven't spent much time with lately. Ask open ended questions and show your interest. Use their name. Your attention is worth gold.

3. Start a Red Plate routine. Find a plate (or basket or bucket) and fill it with something yummy. This could be homemade cookies, candy, or healthier treats. At a staff meeting, give the plate to the one person who had a great week. Tell them publicly why you appreciate what they did. Tell them that their job is to watch their peers over the next week and be prepared to present the plate, refilled of course, to a teammate who excelled that week. The plate will continue to be passed from team member to team member and the recognition becomes the responsibility of the group and not just the responsibility of the manager. You can substitute the red plate for a stuffed animal, a fun trophy, or other item of interest.

4. Duh...say thanks. In a recent survey sixty-three percent of employees ranked "a pat on the back" as a meaningful incentive. Saying thank you and meaning it is easy to do and can earn extensive goodwill. Call the employee to your office and just say thanks for a specific thing they've done. Nothing else should be the topic of the conversation.

5. Post a Note. Write a quick thank you on a Post-It or other informal piece of paper and leave it on the employee's chair or on their desk. Be sure to write it in your own handwriting and be specific about what the employee did to receive your recognition.

6. It's in the Name. When an employee creates a new form, process, approach, or other creative idea, name it after them. At staff meetings, in emails, and casual discussion, refer to the innovation as "Steve's form," "Judy's process," or "Jenna's tool."

7. You're a Lifesaver. When an employee does something that really makes a difference for you or for the team, give them a pack of LifeSavers candies. Make sure you combine the gesture with a note or comment about what the employee did to save your life and why it's important to you.

8. Ring the Bell. When a team member does something of note or when a customer expresses thanks for someone's work, ring a bell for the whole team to hear. Follow the ring with a quick announcement to the team about the person's accomplishment.

9. Ask Them. Meet with each employee individually and tell them that they are a valuable part of the team. Ask them what they would like to do in the course of their work that would be new, different, enriching, and/or exciting. Then, do what is possible to give the employee an opportunity to pursue this interest.

10. Listen. We all need to know that what we have to say is important to someone. Each day, focus your attention on an employee conversation with the sole purpose of just listening to what they have to say. Enter the conversation with curiosity about how they view the world and how that viewpoint can enrich the team.

Recognition doesn't have to be costly and it can go a long way to establishing a culture that is supportive, innovative, and productive.
Upcoming Events

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Entrepreneurial Mothers Association of the East Valley Meeting
January 11th, 2010
Radisson Hotel Chandler
7475 West Chandler
Chandler, AZ 85226

Painless Performance Conversations: Facing the Tough Talks

Join Marnie for this informational meeting from 6:15pm - 9:00pm.

For more information   

 
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Rogue Valley Public Service Academy Workshop
January 27th, 2010
Medford, OR

Painless Performance Management: A Practical Approach to Managing Day-to-Day Employee Performance

This one-day public workshop, presented by Marnie Green, is offered through the Rogue Valley Public Service Academy from 8:30 a.m. to 4:00 p.m. on Wednesday January, 27th.

For more information   

 
bookRecommended Reading
 
In these difficult economic times outstanding leadership is more important then ever. Tough times call for tough, fair minded leadership, something Ken Blanchard, Spiritual Officer of The Blanchard Companies knows plenty about. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven.

Now, in Leading at a Higher Level, Blanchard and his colleagues compile everything they've learned about world-class leadership into one indispensable guide. Updated throughout, this new edition contains two powerful, important new chapters, which teach you to:

- Coach higher-level leaders

- Create a higher-level business culture throughout your organization

Leading at a Higher Level offers the most definitive, up-to-date techniques for leading yourself, individuals, teams, and entire organizations. Discover how to create targets and visions based on the "triple bottom line," and make sure people know who you are, where you're going, and the values that will guide your journey. Most importantly, it will help you dig deep within, discover the personal "leadership point of view" all great leaders possess-and apply it throughout your entire life.


Click here to get your copy of Leading at a Higher Level
As the year concludes, please accept my gratitude and appreciation for your continuing interest and support of our work. May you have a wonderful holiday season and a great New Year.

Sincerely,

Marnie Green
Management Education Group, Inc.
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