|
Greetings!
Happy New Year!
The New Year is a great time to re-establish
performance expectations with employees. Start the
year off smoothly by discussing performance goals
and expectations now. By clarifying what is
expected, you can help to improve the job
satisfaction of your staff as well as your work unit?s
productivity.
| What Do You Expect? |
 |
|
Please
share these important
ideas with the managers
and supervisors in your
organization to help them
express their expectations clearly.
The start of a new year is the perfect time to
re-establish your expectations for employees. If you
haven't shared your expectations lately, take a few
minutes this month to clarify what you expect and
share your ideas with your staff. The clearer your
expectations, the more likely your employees will be
able to meet them.
Here are four steps for establishing your
expectations:
1. Take a moment to think about the things
that are most important to you on the job.
What are
your bottom line expectations about timeliness,
preparedness, and
organization?
2. Write a list of your "bottom line"
expectations.
3. Share your list in an informal conversation
with your employees. Ask them
to add to your list
and provide you with feedback.
4. With your employees' input, use this list of
expectations to provide day-to-day
feedback and to
orient new employees to the work unit.
One manager I worked with had a very specific
list of
expectations that he shared with each new
employee. It was a list he had refined over many
years. His list of expectations included
expectations
like:
· Arrive to every meeting on time or
early.
· Always bring the necessary information and
tools to each meeting (paper, pen, agenda,
working documents).
· Always leave a current voice mail message
on your phone.
· Return every phone call within 24 hours of
receipt.
· Acknowledge each walk-in customer within
15 seconds.
· Ensure "no surprises" between yourself,
your teammates, and your manager.
Of course, your expectations will vary based on
the
nature of your work environment. Nevertheless, you
have expectations. Why not take some time
this
month to clarify them and to share them with
others? Clear expectations now can make for a
painless performance evaluation later in the year.
|
| Performance Management System List |
|
|
Based on feedback we?ve received over the last
month, we have revised our list of employee
performance management system vendors.
We've compiled an updated list of nearly twenty five
employee performance management system providers
and we're happy to share it with you. If you are
thinking about implementing an online performance
management system this year, our list might give you
a head start on your research. If you have already
received the list and would like an updated version,
just send us an email. We don?t endorse
any particular software or vendor. However, we are
happy to share with you what we are learning about
implementing and using these cutting-edge systems.
If you would like a copy of our vendor list, please email us.
|
|
Have a Happy and
Prosperous New Year!
Sincerely,
Marnie Green
Management Education Group
|
|
|
