Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.
- Jack Welch |
Would you like a skill and a tool that will help you or your team members become far better communicators,
decision makers, motivators, conflict resolvers, managers, sales people or recruiters.
Find out more about the benefits of DISC Behavioural Profiling...
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Derek Mair
Partner & Business Coach
ActionCOACH
01292 319799
07760 754601
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| Do you want everyone to win? Do you want to walk into a room; a meeting, or a company and want those around you to win? Ask yourself, how will they feel about you in such circumstances, positively? Most definitely yes!
To have an understanding of assertiveness and its adversaries; non-assertion (passiveness) and aggression (hostility and manipulation) is one of the keys to great leadership.
Based on Ken and Kate Backs book: Assertiveness at Work...
What we mean by 'assertion'
Standing up for your own rights in such a way that you do not violate another person's rights.
Expressing your needs, wants, opinions, feelings and beliefs in direct, honest and appropriate ways.
What we mean by 'non-assertion'
Failing to stand up for your rights or doing so in a way that others can easily disregard them.
Expressing your needs, wants, opinions, feelings, and beliefs in an apologetic, diffident, or self-effacing ways.
Failing to express honestly your needs, wants, opinions, feelings and beliefs. What we mean by 'aggression'
Standing up for your own rights, but doing so in such a way that you violate the rights of other people.
Ignoring or dismissing the needs, wants, opinions, feelings or beliefs of others.
Expressing your own needs, wants, and opinions (which may be honest or dishonest) in inappropriate ways.
Having a naturally high 'I / D' DISC Profile and as a professional business coach, I consciously check my 'inner dialog' before venturing into any conversation to ensure I am coming across Win/Win (assertive) rather than Lose/Win (non-assertive/ passive) or Win/Lose (hostile aggressive) or worst of all Lose/Lose (manipulative aggressive)...
Did you know there are at least 6 types of assertion?
1. Basic
2. Empathetic.
3. Discrepancy.
4. Negative feelings.
5. Consequence.
6. Responsive.
When introducing a difficult or contentious subject with a customer, colleague, or employee, are you aware of which type assertion you are going to use. Have you thought it through? Is your inner dialog sound? Practiced? If it is and you make your point in a Win/Win fashion the recipient will behave positively and compliantly. When addressing your team, do you do it positively regarding the team's performance in achieving a task? Do you address individual failures or in-congruence individually, privately, with the team member concerned? Of course the team wins as a team and loses as a team so negatives in the 'team's performance' can be discussed as a group but always assertively to ensure win/win and future enrolment and inspiration.
Which Styles Box do you lead from? |
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