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What's New!
First and foremost, we would like to thank everyone who helped make our first webinar "A Night with Charles MacPherson" a success! With the help of many volunteers and supporters we were able to have a great event with a turnout even greater than we anticipated!
DEMA has many changes and upgrades in store for the Association in 2010. One which we are unveiling today!
Missed a webinar? No Problem...
We have made a separate website dedicated to webinars specific to the Domestic Industry. Please visit www.domesticwebinar.com to find information on upcoming webinars. You will also be able to access and view past webinars in the archive area. If you already paid for a webinar you will always be able to view it by entering in the same password you received when you purchased the event.
Membership offers and dues will be revised for 2010. Our current One-Year Complimentary offer for Domestic Staff will change beginning January 1st, 2010. So, if you are not a Domestic Staff member yet, we encourage you to take advantage of the One-Year offer before time runs out!
We wish everyone a very Happy Thanksgiving,
Domestic Estate Managers Association |
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Webinars
Upcoming Webinars for Domestic Staff
Topic: DEMA Health Insurance Program for Domestic Staff
Date: December 2, 2009
Time: 7:00 - 8:00 pm EST
Cost: Complimentary
For: Any Domestic Staff
You will be sent a registration form shortly afterwards.
Powered by Resource Partners Chicago
Have you ever worried about losing your insurance coverage when changing jobs or when moving to a new state? Feel free to attend this webinar at NO COST to learn what Resource Partners can do for you!
About RPC
Resource Partners is an employee benefits brokerage firm headquartered in Mount Prospect, Illinois serving businesses nationwide for over 30 years. Our sales team averages 17 years of experience in providing professional employee benefits representation.
We are confident that the DEMA membership will find Resource Partners Chicago to be an invaluable negotiator and business partner. We thank you for this opportunity and look forward to working with you.
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Topic: "Entertaining with Ease and Elegance"
Date: December 15, 2009
Time: 7:00 - 8:00 pm EST
Cost: Member $24.95 
Non-Member $34.95
For: Any Domestic Staff
Please pay to register
You will be sent a registration form shortly afterwards.
Presented by Jacqueline Whitmore:
This program will show you how to entertain with ease and elegance as well as polish your dinner party protocol.
Topics include: Effective Business Entertaining - Host and Guest Duties - Silverware Savvy - Navigating the Place Setting - Napkin Etiquette - Seating Etiquette - Serving Various Foods - Toasting - Wine Etiquette - American and Continental Styles of Eating - The Do's and Don'ts of Dining.
www.etiquetteexpert.com
About Jacqueline Whitmore
International etiquette and image expert, author, spokesperson and television commentator, Jacqueline Whitmore, CSP, has helped thousands of people around the world learn to be more confident and courteous in business and social situations. She is the author of Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005), which is currently in its eighth printing and has been translated into Russian, simplified Chinese and complex Chinese.
Gaining the reputation as the go-to-person for etiquette dilemmas, Jacqueline has appeared on a variety of national television shows including ABC's 20/20, The Fox Report with Shepard Smith, CNN's Anderson Cooper 360°, The Daily Show with Jon Stewart, ExtraTV and CNBC. She also appears on the weekly segment, Eye on Etiquette, for the local CBS affiliate, WPEC News 12.
She has been featured or quoted in The New York Times, USA Today, The Wall Street Journal, Glamour, Time, Fortune, Cosmopolitan, Women's Day, Women's Health, and O: The Oprah Magazine, among others.
She is the founder of The Protocol School of Palm Beach, a premier business etiquette consulting firm dedicated to helping executives polish their professionalism, enhance their interpersonal communication skills, and improve their personal brand. Prior to starting her company, Jacqueline served as the assistant director of public relations for The Breakers Hotel in Palm Beach where she worked closely with editors and photo journalists from publications including Travel & Leisure, Conde Nast Traveler, Vogue, Town & Country, and Gourmet. While at The Breakers, Jacqueline was named the hotel's first protocol officer where she was responsible for teaching the hotel staff the nuances of dealing with royalty, celebrities, and other VIPs.
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Upcoming Webinars for Service Providers
Topic: DEMA Health Insurance Program for Employers and Businesses
Date: December 10, 2009
Time: 7:00 - 8:00 pm EST
Cost: Complimentary
For: Any Employer or Business
Click here to register (Please type in the title of the event)
You will be sent a formal invitation shortly afterwards.
Powered by Resource Partners Chicago
Have you ever wondered if your insurance broker has the experience and knowledge to make sure that you have all the information you need to make an informed decision for your employee benefits?
Feel free to attend this webinar at NO COST to learn what Resource Partners can do for you!
Resource Partners is an employee benefits brokerage firm headquartered in Mount Prospect, Illinois serving businesses Nationwide for over 30 years. Our sales team averages 17 years of experience in providing professional employee benefits representation.
We are confident that the DEMA membership will find Resource Partners Chicago to be an invaluable negotiator and business partner. We thank you for this opportunity and look forward to working with you.
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New Arrivals!
We have two new DVD's in the store!
DVD Video 1:
An Evening with Joe Jennings
This event is a live presentation recorded on April 22, 2009. It is an educational introduction into the life of a House Manager!
Running time is 40 minutes.
The Three Principles of Domestic Management: Protect, Preserve and Peace of Mind.
This event is a live presentation from industry leader Charles MacPherson of the Charles MacPherson Academy, recorded on October 21, 2009. His topic focuses on the Best Household practices for Domestic Staff & Service Providers. Learn how to communicate better with your Principal and the companies working in the home! DVD also features an excellent Q and A session!
Running time is 60 minutes.
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Articles, Podcasts and Videos...
Have you been to our resource library in awhile? You may want to check out some newly posted articles!
Check out this link with Oak Electric in the news!!!
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Our Newest National Affiliate
DEMA is proud to announce our relationship with The International Wine Guild. After getting to know Claude Robbins (President) we knew that the IWG would be a great asset to the Association.
About IWG
The International Wine Guild was established to encourage study to develop technical and professional understanding and increased  knowledge of wine throughout all areas of the wine and food service industry. Whether you work in a restaurant, hotel, wine shop, liquor store, are a wholesaler or importer, or are an individual with a passion for wine there are certification and advanced diploma programs designed specifically for you leading to a Guild Wine Master diploma. In addition, if you are a wine educator, or would like to develop the skills to teach others about wine in a wine school setting, there is also a certification and advanced program path leading to a Guild Wine Master Educator.
The Guild is dedicated to fostering wine education at the highest levels and helping both wine professionals and wine enthusiasts increase and expand their knowledge and understanding of wine. To become a Guild member you must successfully complete either the Guild Certification  Seminar (one weekend) or the Advanced Wine Course. The Guild also teaches numerous wine classes for the general public.
To learn about our professional diploma and certification programs go to the Wine School Professional Programs Overview page on their website. The Guild offers professional certifications from entry level through Master.
Please visit their website to learn more about this great organization!
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Domestic Staff Spotlight
~ Featuring ~
Joy Shurwitz
Q: How did you get started in the Industry?
A: After working in the Entertainment Business for many years I wanted a change of venue. Because I had raised three children and ran a large household as well as owning a catering business I thought I would be an experienced and diligent Estate Manager.
Q: Do you have any formal training or degrees for domestic management?
A: My training comes from actual hands on experience.
Q: What have been some of the more difficult situations that you have run into on the job?
A: The only difficulty or challenges I have faced are Employers who do not know exactly what they want from an Estate Manager. It takes
a period of adjustment until the Employer has trust in the Estate Manager enough to let her/him do the job and organize the household to achieve a smooth running operation.
Q: What type of principal or homeowner do you prefer to work for?
A: A calm and respectful Principal who is able to communicate exactly what they want and need on an ongoing basis.
Q: What direction would you like to see the domestic industry go in for the future?
A: I am very much in tune with what DEMA has explained as their vision and mission for the future. More organization and voice from the actual Estate/House Managers regarding the job description as well as a better understanding of the placement agencies.
Q: What are your goals for the future?
A: To find a long term good position as an Estate Manager.
Q: What are your interests and hobbies?
A: I am involved in performance art and storytelling.
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Winter 2010 Schedule
January 11.....Introduction
January 12.....Household Management 101
January 13.....Household Management 101
January 14.....Etiquette & Protocol 101
January 15.....Etiquette & Protocol 101
January 18.....Etiquette & Protocol 101
January 19.....Etiquette & Protocol 101
January 20.....Clothing 101
January 21.....Valet Skills 101
January 22.....Butler Skills 101
January 25.....Butler Skills 201
January 26.....Table Setting & Service 101
January 27.....Table Setting & Service 101
January 28.....Table Setting & Service 101
January 29.....Cigars & Coffee
February 1......Event Planning 101
February 2......Gardening 101
February 3......Housekeeping 101
February 4......Housekeeping 101
February 5......Mid-Term & Projects
February 8......Security & Driving
February 9......Housekeeping 201
February 10....Housekeeping 201
February 11....Housekeeping 201
February 12....Laundry 101
February 16....Laundry 101
February 17....Laundry 101
February 18....First Aid
February 19....First Aid
February 22....Mechanicals 101
February 23....Cooking 101
February 24....Human Resources 101
February 25....Family Office 101
February 26....Private Aircraft Management 101
March 1...........Wine 101
March 2...........Mixology 101 & Champagne 101
March 3...........Household Management 201
March 4...........Household Management 201
March 5...........Final Examinations
March 6...........Graduation
Spring 2010 Session is from April 12 to June 5
Fall 2010 Session is from September 13 to November 6
Tuition is $7,500 for the full 8-week program + applicable taxes
Individual Courses can be taken at a cost of $250 per day
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World Class Service Providers
Welcome our newest providers to our referral directory!
CPR Plus - Troy, MI
Please visit their websites for more information on these great companies! | |
 To view the entire list of Service Providers and to find one in your area, become a DEMA member and click on the Member Directory tab on the website.
Do you know someone who would benefit from becoming a member of the Domestic Estate Managers Association? Please feel free to pass this newsletter on to them. We always welcome new members!
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