Navigating the Territory: Good Ideas for Leading in Complex Environments
Volume 1, Number 1
Summer, 2009
Deborah ReidyGreetings!
 Welcome to the inaugural issue of Navigating the Territory: Good Ideas for Leading in Complex Environments. This monthly newsletter will offer actionable information in the form of ideas, tools, case studies, and relevant resources to support your leadership success.  If you have a challenge or a solution that you'd like to share with others, please contact me for inclusion in an upcoming issue. Thanks for your interest and support.
Deborah
Leading Successsfully in Permanent White Water
by Deborah Reidy

Leading change is a core activity of leadership, made all the more challenging in an age of complexity and what some call "permanent white water." Leaders need to accept the reality of permanent complexity and change and to embrace such conditions as providing opportunities that might not have been available in more stable environments.  Shortly after the presidential election, Rahm Emanuel, President Obama's Chief of Staff, said of the economic crisis, "You never want a serious crisis to go to waste." And in a recent NPR interview, Gavin Newsom, San Francisco mayor and gubernatorial candidate responded this way to a question about why he would want to run for governor in times like these: "I don't want to manage in the good times in the margins. I want to be involved in something where you can really produce order of magnitude changes, because that's what the times demand."

But it's one thing to cheerfully welcome unstable conditions as opportunities for breakthroughs, it's another thing to have reliable tools for leading in such conditions. What are the absolutely indispensable tools?  The experience of white water rafting offers some clues:

Vision:  Vision is an image of the future you wish to create.  It's where you're going.  It's what pulls you forward and orients you even in the midst of turbulent conditions. In white water rafting, the vision might be that everyone in the boat survives and is able to enjoy the calm at the end of the adventure. Leading in white water calls for keeping focused on where you're headed even while you're scanning your immediate surroundings in order to rapidly adjust to changing conditions.  Here, the second indispensable tool is called for:

"What's the next action?" This simple but powerful tool offered by David Allen, author of Getting Things Done, can enable you to stay focused on your desired future while systematically moving forward one step at a time, in response to changing circumstances.  "What's the next action" in white water rafting might be to steer around the boulder that has appeared  in your path while still focusing on that point on the other bank that you're headed for.

Many complex initiatives could become much less overwhelming if you simply ask yourself "what's next next action?" without losing sight of your longer term vision. Although there are many useful tools for leading in permanent white water, vision and "What's the next action?" seem to be core.

"A vision without a task is but a dream, a task without a vision is drudgery, a vision and a task is the hope of the world."

From a church in Sussex, England, ca. 1730 

Book Review
How the Way We Talk Can Change the Way We Work
by Robert Kegan and Lisa Laskow Lahey, Jossey-Bass, 2001

Review by Deborah Reidy
When I picked up Kegan & Lahey's newest book, Immunity to Change (2009, Harvard Business Press), I was reminded of how useful their earlier book had been in my work with individuals and teams.  While I have not yet read and integrated their latest book, here is a review of How the Way We Talk Can Change the Way We Work. I hope you will take the time to read both books.

Synopsis:  This book addresses the gap between our aspirations for change--personally and collectively--and the lasting change that actually occurs.  It posits that for every commitment we make and inadequately fulfill, there is a competing commitment, possibly totally unconscious, getting in the way.  The book offers a myriad of tools and strategies to make conscious some of these competing commitments, thereby creating the possibility for lasting change in the direction of our aspirations.

Review:  This is one of the most useful books I have ever read.  Although I found the title to be a bit odd, and not at all descriptive of the content of the book, it contains extremely practical content, whether you are leading a team of people or working on personal change.  It is anchored in adult developmental theory but it is immensely accessible to the practitioner.  Highly recommended.

Takeaway idea:  "It is very hard to sustain significant changes in behavior without significant changes in individuals' underlying meanings that may give rise to their behaviors."

What We're Up To
"To Understand Performance, Follow the Path of Joy!"

compass In May of 2009, I joined a group of colleagues at Rex Ranch outside Phoenix, Arizona, to participate in the Social Action Research Certification Program through Willamette University.  Social Action Research is an exciting approach to working with organizations and communities that focuses on conserving and expanding social, biological and financial well-being.  A main premise is "to understand performance, follow the path of joy!"  In other words, when people are doing and reflecting upon what they care about in collaboration with one another, well-being and performance are enhanced.

Dennis Sandow, founder of this approach, has been doing this research for the past 33 years.  Interestingly, he used Social Action Research early on to teach pre-school children with developmental delays and support the employment and integration of people with disabilities right at the same time that I was developing approaches to social integration. I wish I'd discovered this then!

We are using this approach in a number of settings.  My colleague, Cynthia Way, has been working with the Pharmacy Department at the National Institutes of Health Clinical Center.  Another colleague is working with a manufacturing company. Several of us are working on a project to re-vision the US community of the Society for Organizational Learning, and I am also exploring how people with disabilities are integrating into their communities through networks of people working together.  This is an exciting approach that shows promise of transforming organizations, communities and how people relate to one another.  For more information, please contact me and I'll put you in touch with people who can share their knowledge and enthusiasm about this approach.
 
Upcoming Events
Virtual Training Events
Deborah Reidy
Throughout the year, I will be offering f
ree 60-minute Virtual Training Events (teleconferences) linked to the themes in this newsletter. 


September 17, 2009, 3 to 4 pm EST
How to Lead Successfully in Permanent White Water
For more information and to register, click on this link:
Reidy White Water Event

October, 2009 (specific details forthcoming)
Partnering for Productivity & Positivity

November, 2009 (specific details forthcoming)
How to Delegate and Get the Results You Want

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Reidy Associates offers customized solutions that enable leaders and their organizations to succeed in complex and uncertain environments.

 
Deborah Reidy
413-536-9256
Go to Reidy Associates website

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