Change Management Consulting News 
Advice for Transforming your Organization2nd Quarter 2012
In This Issue
Eleven Strategies to Position your Organization for Uncertain Times

Stanley Cherkasky
 
Stanley Cherkasky
Managing Partner 
 
 
Change Management Consulting, Inc. (CMC) is a global management consulting and training company dedicated to helping organizations of all sizes improve performance, achieve goals and advance leadership capability.
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Welcome to our quarterly newsletter. It delivers valuable news, best practices, and resources to enhance your organization's competitive position. Since our focus is on achieving business results, we truly become a business partner to our clients. This is accomplished through a combination of assessments, customized training, and management consulting. 

Eleven Strategies to Position your Organization for Uncertain Times

 
It is difficult to tell where the domestic and international economies are headed. In these uncertain times, management plays a crucial role in positioning a company for survival and future growth.

Here are eleven strategies to ensure your organization is well-positioned regardless of the direction the world economy takes:

1. Conduct a SWOT analysis - Planning for the future starts with analyzing your strengths, weaknesses, opportunities and threats. Evaluate your firm internally, coupled with an environmental scan of the competitive landscape.

2. Differentiate your firm - It's all about creating a unique value proposition. Start with your SWOT analysis. Everything is fair game (e.g. technology, experience, certifications, commendations, price, value, etc.).

3. Invest in technology - Examples would include Internet cloud-based software that would allow customers to place and track orders, ERP suites, HR software applications, and other industry-specific technology. 

4. Identify new markets - Typically the more avenues of distribution you have, the better off you are. If, for instance, you cater to the commercial market, consider the government space or even the aerospace and the aircraft sectors. Your marketplace can also be expanded by demonstrating adherence to industry quality standards, like ISO 9001, 14001 or AS9100.

5. Enhance your Website - Your Website should be optimized so that it becomes a powerful Internet marketing platform for generating sales leads contributing to both short and long-term growth.

6. Invest in Training - Great companies realize the value of their employees and staff development. Don't wait for the economy to reconcile itself to focus on training. Trained employees are be more confident, productive and resilient.

7. Forge strategic alliances - Understand your core competencies, know what customers are looking for, and forge strategic partnerships to shore up your product and service portfolios.

8. Trim costs surgically - Across the board cost cutting is risky at best. Analyze expenses with your key staff, one line item at a time. This way you can make strategic cuts, one cut at a time.

9. Optimize your advertising effort - Go beyond traditional print advertising in trade journals and other publications. Be creative and don't discount using Web-based technology (e.g. pay-per-click advertising). And be sure to track the ROI for each activity to make your dollars count!

10. Build a strong sales force - Develop a unified sales team focused on customer needs and expectations. Indeed, your sales representatives should become business partners to your customers.

11. Strengthen customer service - It is easier and far less expensive to retain a valued customer rather than gain a new one. Satisfied customers will stick with you and probably buy more.

News Briefs 

 

Employee Job Satisfaction.
 

Job security rated high on the importance scale for both male and female employees. However, only 24% of female employees and 31% of male employees reported being very satisfied with job security.

 

Source: Recent research conducted by the Society for Human Resource Management 

Inspirational Quotes

Business


 "A man to carry on a successful business must have imagination. He must see things in a vision, a dream of the whole thing."
- Charles M. Schwab


 Change
 

"Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm."
-Peter F. Drucker

 

Leadership

 

"The future belongs to those who see possibilities before they become obvious."
- John Scully
 
 
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