DUMAC Table Service News Letter

The Table Service Newsletter March 2010

What is this? A Newsletter from DUMAC?

YES! We, the Table Service Group (Shari, Patrick & Larry) thought it would be a good chance to review some things you may have forgotten and let you know what is coming up with DUMAC and Digital Dining.

Once a month we will email you a tip or an idea that will remind you and inform you. We will announce upcoming User Conferences like the two from 2009 and we will also send along some specials on hardware and supplies that you can take advantage of, just for being a DUMAC Table Service Customer.

So watch your email for our DMAIL every month.

D E A L
o f t h e

M o n t h

Beginning with the April Newsletter and
Each Month

D U M A C

is going to offer our

Table Service Customers a Special Discount on items you use in the restaurant every day.

Please contact supplies@dumac.com
or 800.878.4531

ext 157.
Be sure to mention this newsletter for your
special pricing.

What? Free Support for the Year?

Well it isn't hard. We all know that it would have been 100 times easier to choose Digital Dining for your restaurant if someone whom you trusted was there to help you.

You can be that person for someone you know.

If you refer DUMAC and Digital Dining to a friend and that friend completes a System Sale and Installs Digital Dining in their facility, we will give you ONE FREE YEAR of Digital Dining Software Support.

Not valid for Hardware Support Contracts. Referral Customer MUST complete the purchase process and install the Digital Dining System. Not valid for upgrades or relicenses. One Free Year of Support is equivalent to Basic System Support and Credit Card Module Support totaling no more than $800.00 per referral. No substitution may be made for this offer. Customers are not limited to the number of rewards they can accrue.

Tell the World What You Think of US!

Do you like your system? Do you like your Support Team? Do you want to tell others about it? We are looking for customers to participate in our Web Testimonials. Contact us at tssupport@dumac.com.

Do you remember how...?

Do you remember how to do a Post Authorization and why it is SO important?

Post Authorization is used when you have already authorized a Guest's credit card through the system for a transaction, but for some reason have to change the check total (but not the tip amount).

A Post Authorization will generate an adjusted credit card slip for signature without securing funds against the Guest's account again. The system actually uses the original Authorization Code, which you will be asked to enter (located below the signature line on the credit card slip).

DIGITAL DINING is a registered trademark of Menusoft Systems Corporation.