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Roger G. Flygare & Associates, Inc.
1715 South 324th Place, Suite 250
Federal Way, Washington 98003
(800) 574-0414 (253) 661-2711 |
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Greetings ,
Flygare & Associates and Las Vegas...
Recently I have had the opportunity to travel to Las Vegas and catch a show or two on "The Strip." They were utterly fantastic but they got me thinking about coordination, being reliable, being on time at the right place, and most importantly getting the job done...in other words, "a standard of excellence." As I sat in the audience watching the Cirque du Soleil production of "O," I suddenly realized that their show was in a sense what Flygare & Associates provides as a court reporting agency.
We coordinate your calendar with ours, our reporters show up on time at the designated location as requested, accurate verbatim transcripts are delivered timely, and upon filing of your important deposition transcripts you can feel confident that the transcript is completely impeccable in the sense that it reflects what was said at the time testimony was taken and that all exhibits are properly included and indexed.
However, at Flygare & Associates, we go one step further. We follow up with our clients and ensure that what you ordered is exactly what you received, in the sense that our reporter was prompt if not early at the scheduled the appointment, the transcript was accurate, the necessary legal requirements were followed with regard to reviewing of testimony, and your document was filed timely. We take the care to ensure what you specifically ordered in terms of transcript components is what you received with no transcript padding or stretching of any sort, ever! Customer service is a hallmark of what Flygare & Associates is all about. Take a moment and visit our website at www.flygare.com and see what our clients have to say. You shouldn't be surprised but rather ensured in your feeling that we can take care of your important litigation through all the steps you and your clients expect.
Thanks for reading and wishing
you a great day always,
 Roger G. Flygare
CEO & President
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Transcription Corner
By Anna Hirsch Senior Transcriptionist 
In The Zone
Have you ever wondered what the phrase "In The Zone" stands for? In today's world we use this phrase in all aspects of our lives.
Mih�ly Cs�kszentmih�lyi, was a Hungarian psychology professor born in 1934 and he immigrated to the United State in the 1950's. He is known for his work in the areas of happiness and creativity but is best known for his concept of Flow. Flow is the mental state of operation in which a person engaged in an activity is fully immersed in a feeling of energized focus, full involvement and success in the process of the activity.
According to Cs�kszentmih�lyi, flow is completely focused motivation. It is a single-minded immersion and represents perhaps the ultimate in harnessing the emotions in the service of performing and learning. In Flow, the emotions are not just contained and channeled, but positive, energized, and aligned with the task at hand.
Colloquial terms for this or similar mental states include: "To Be On The Ball", "In The Zone", "In The Groove", or "Keeping Your Head In The Game."
This flow and being "In The Zone" is a big part of my function in the transcription world. When I'm working on a transcript I get into what I call my "Typing Zone Mojo" where I am so focused on getting your transcripts as accurate as possible and completed by the designated due date I forget about everything else going on in the office around me. My "Typing Zone Mojo" is your guarantee that your transcripts will be the best product I can possibly give you.
Flygare & Associates In-House Transcription Department transcribes a variety of hearings, meetings, videos, text messages, voice messages, emails, etc. We are here for all your transcription needs.
For more information about transcription or any of the other litigation support services that we offer visit us at www.flygare.com |
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Video Vault
By Chris Lewis, FLVS
Legal Video Specialist
In the ongoing video vault sagas, we continue to share different uses of video in the legal community. This month I will provide some of my experiences with "Independent Medical Examinations," otherwise referred to as IMEs.
Flygare & Associates has been asked to record IMEs over the years for parties to litigation and we have certainly had objections from opposing sides from time to time regarding our presence in the exam room to video the medical examination process but as is the typical case the parties work toward an agreement of how they are to take place.
It is not the easiest thing for the videographer to do, "not say a word, not be in the doctor's, or in the patient's way during the exam," and these rooms are not always the biggest and most roomy areas to operate a camera and blend in so to speak.
Over the years, our video recordings have resulted in the ordering party being justified that we were there and there have also been a number of instances afterwards where the IME doctor thanked me for being there and recording what just took place. We were able to verify via video that the doctor truly did what his report said he did.
In one situation, the attorney called right after the exam, before he even saw the tape, and said that the other side called to try and settle their matter without any further litigation because the patient was obviously malingering and trying to fake out not only the doctor but the insurance carrier as well.
Needless to say, the video IME is a very strong tool to use as it is a very accurate record of the exam.
Please call or send an e-mail to [email protected] if you would like more information on this or any of our previous stories from the video vault. All calls and e-mails are considered private and highly confidential.
For our continued thoughts on videotaping in today's legal environment, visit us at www.flygare.com .
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"We needed a court reporter immediately. We had forgotten to schedule one for a very important deposition. Chris at Flygare & Associates was able to have one of their reporters here within minutes from our telephone call."
Click Here to Read More
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Who was the 1st place NASCAR Sprint Cup Driver for 2009?
Check back next month for the July trivia time answer.
*Last month's trivia time question:
Who's been head coach at NBA franchises in Seattle, Portland, Cleveland and Atlanta?
Answer: Lenny Wilkins
Click here for a sneak peek at this months trivia time answer |
Found, Captain Carib Raj's Treasure!
To the treasure hunters who dug thought the website and found Captain Carib Raj's treasure chest, CONGRATULATIONS me matey!
The chest has sunken into the sea but you never know what Carib Raj and his wacky parrot are going to do next. Keep your spy glass trained on the newsletter and www.flygare.com for their (and your) next great adventure.
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Tech Talk
By Jona ChristoeMarketing and Technology The Supreme Court has started accepting some documents in an electronic *PDF format.
(*Portable Document Format (PDF) is a file format proprietary to Adobe Systems).
"Electronic versions of all briefs on the merits must be in text searchable portable document format (PDF) compatible with the latest version of Adobe Acrobat with all fonts embedded. Documents must be directly converted from the word-processing format into PDF so as to preserve their search ability." (Click here to read this document in its entirety)
Paper transcripts may soon be a thing of the past. I know in our office between the proofing copy, the original, a copy (sometimes multiple copies) multiplied by the number of pages per transcript it can really add up. The sheer number of sheets of paper can be huge.
Benefits of electronic documents:
- Green ~ Electronic documents will save on paper and paper waste.
- Cost Effective ~ Paper purchases, delivery and storage of documents can be quite expensive.
- Easy to share ~ Legal documents can be sent in a blink of an eye by email or made available online for instant access.
- Traceable ~ Easy to document email delivery or downloads with date, time and even identity stamps.
- Easy access ~ Documents can be accessed by laptop, smart phone or a number of other file readers virtually anywhere without having to lug huge paper files around with you.
- Searchable ~ Electronic documents are easy to search for specific words or phrases making it easy to locate specific items in the file without having to manually read through the whole thing.
- Storage ~ Huge files that would take box after box to store can be kept in virtual space, on CD's, thumbdrive or even stored right on a smart phone. (Note: remember to keep backups of your files in different physical as well as virtual locations.)
Drawbacks of electronic documents: - Some form of "reader" necessary ~ There are several forms of Readers available i.e. computer, kindle2, ipod, smartphone and ipad all have the ability to view PDF files (check with your phone provider to see if your smartphone or other reader is equipped with PDF reader applications).
- Limitations of "readers" ~ Can't read if you run out of battery power or in the bathtub or in a hot tub or on the beach or...
- Minimal technical knowledge necessary ~ While using word processing software and opening files such as PDF's is fairly easy you do have to have some level of knowledge. If you are reading this newsletter you probably already possess the knowledge necessary.
- Software necessary ~ The format that is beginning to be accepted is PDF and must be created directly from your word processor to Adobe Acrobat to ensure that the format is correct. In other words you can't use some of the free PDF creator programs.
(If you don't have the proper software program to do this we can convert documents for you. Give us a call at 800-574-0414 for quotes and details.)
As the Supreme Court goes, all other courts will probably soon follow. Be ready for the future. And remember that if your office is not quite ready to handle the technological rules of the court for direct conversion let Flygare and Associates be your virtual office assistant. Have a great july and I'll talk to you again in August, Jona
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Looking for your old copies of News and Tips? All of our past issues are available online.
If you discover a way our website could be more interesting or a better tool let me know by email and I'll send it over to our web development team to see what can be done. Or if you know of a tool (web site or app), that you find especially useful and you would like to share, email it to me at [email protected] |
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Our Home Office
Roger G. Flygare & Associates, Inc.
1715 South 324th Place, Suite 250
Federal Way, Washington 98003
Roger G. Flygare & Associates, Inc.
(800) 574-0414 (253) 661-2711
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