CIO Solutions
June 2011 - Issue 21 
Find It Fast
Check with the Tech - Scanning in a Citrix Environment
CIO Brew-Off Winners!
CIO in the News - CIO Takes Bristol Associates, Inc. to the Cloud
Datacenters 101
App of the Month - Flicks Watcher
Product Showdown: iPad vs.Windows Tablet
Employee Spotlight: Rich Beckett
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What's Happening in June? 


June 6 - Michael B. Birthday


June 10 - CIO Beer Tasting Event


June 16 - Rich B. Birthday


June 19 - Father's Day


June 21 - First Day of Summer (Summer Solstice) 

Happy Summer!

Integration is the Name of the Game

Dear ,

With so much movement towards working in a Cloud environment (e.g. hosting applications on the internet instead of locally on your PC or server), there has been a lot of concern about how to integrate both legacy workflow processes and existing peripherals into this new paradigm.


We have learned through successful migrations that these questions are most often the biggest concern for end-users and business owners. When moving to the cloud it is important to integrate existing processes and peripherals into a Cloud environment without requiring dramatic changes to users' day to day work habits.


Our solutions have been developed by understanding and listening to the end user requirements as well as using new integration tools for equipment such as printers and scanners. 


We know that with any exploration into new territory there will continue to be hurdles and challenges. We are confident that our team will be able to take each of these challenges and produce succesful outcomes for businesses who are interested in making this paradigmn shift.

John Petote
CEO, CIO Solutions


Check with the Tech -  Scanning in a Citrix Environment

Check with the Tech   

Question: I am working in a Citrix (Cloud) environment and I was wondering what my scanning options are.  


Answer:  If you are replacing your local desktop with a cloud solution, you still want to be able to use your local devices as normal. Here are certain ways to use local scanners that are not network capable.


The option provided by Citrix has proved to be tricky to install and most users report that it does not work. There are no additional options within Citrix and troubleshooting program crashes or scanners that are not responding is time consuming and difficult.


RemoteScan is an alternative software that was developed for this exact purpose. It works with Citrix and installs easily. WIth this software you can scan into a program of your choice (e.g. Adobe Acrobat) that is installed on the server. The software also offers a couple of additional features like scanner sharing. The solution seems to be very solid and helpful if you need to use existing scanners in your environment. 


Another way to scan in a cloud environment is the use of network scanners. An all-in-one printer will provide scan, print, copy or even fax functionality. Setup is easy and any user and server in your network will be able to use them. Scans can be saved to shared network folders or sent to an email address. All-in-one printers offer a good value-for-money ratio, but can have a very limited lifetime.


The best solution for your environment always depends on the budget and if you have existing hardware you need to keep or not. 


Click here to read the full article!

Bjoern Freiherr

CIO Brew-Off Winners!




CIO Solutions Beer Brewing        Competition Results 


Beer  Masters: Slow Zombie Brewery (Samantha, Martin, Julie, Sean and Davey B.)


Beer Contenders: Jackass Brewers (Eric Engmyr, Burt, Andrew, Steve Hughes)


Beer Apprentices:  C$ (Craig, Brian, Nic Neilson and Luke)


Congratulations to the winners and thanks to those who attended the tasting!


Look for our upcoming CIO Solutions' Grill-Off


CIO in the News


Read All About It!



CIO Solutions successfully migrates Bristol Associates' IT infrastructure to their Managed Virtual Office Platform. 


June 20, 2011 - Santa Barbara - CIO Solutions has successfully migrated Bristol Associates' IT infrastructure to a Managed Virtual Office platform. Bristol staff members have been working in their new Managed Virtual Office powered by CIO Solution's world class datacenter. Managed Virtual Office is a form of cloud computing that has been gaining mass acceptance as companies look for ways to control IT costs, increase agility and provide better support for their mobile workforce. CIO engineers worked closely with Bristol executives and end-users to make sure there was minimal impact on functionality, productivity and existing business processes.


Lucy Farber, Executive VP of Bristol Associates, stated, "Moving to the cloud gave us the flexibility to work from any location while enjoying the computer experience of being in the office, the productivity increase is dramatic.  Further, the cloud provides the peace of mind knowing that back-ups are always done off-site and, when necessary, applications and data can be restored quickly and easily." Lucy was critical in making the partnership and the migration successful by providing CIO Engineers with the business and operational knowledge of Bristol Associates.

"The Cloud or Managed Virtual Office isn't a fit for all business," said Eric Egolf, VP of Operations. "However, it can be a very viable option for about half of our clients especially if they are about to purchase new hardware (servers, etc.). Anytime a customer or prospect is about to make a large purchasing decision we strive to inform them of all viable options. With Bristol Associates we investigated the costs associated with all options and determined that a Cloud Solution like Managed Virtual Office was both a cost saving and a functionality increase option compared with owning their own servers and Microsoft licenses."


Established in 1967, Bristol Associates, Inc. is a results-oriented boutique search firm that recommends highly qualified candidates in extremely specialized areas including: gaming, hospitality, tourism, healthcare and food industries. For more information on their services, visit their website at 

CIO Solutions has been providing IT management and design services to the Tri-County Area since 1986. CIO specializes in helping businesses focus on their core business by designing and managing their IT department. More information can be found at or by calling their office at 805-692-6700.

Marketing Contact:

Hannah Rich

CIO Solutions

805-692-6700 ext. 105 





Datacenters: 101 - Hannah Rich, Professional Services Manager

In recent history the word Datacenter has become as prevalent as the word Cloud and to some, it creates similar confusion. An accepted definition of a datacenter is the following: a datacenter is a facility used to house computer systems and associated components, such as telecommunications and storage systems. It generally includes redundant or backup power supplies, redundant data communications connections, environmental controls (e.g., air conditioning, fire suppression) and security devices (from Wikipedia).Hannah


Many companies have considered moving their IT infrastructure (and therefore their data) to a hosted facility (datacenter). Usually the factors that determine this course of action include disaster recovery concerns, poor power/internet, and operational vs. capital costs. Location of the datacenter is also an important factor to consider. It is important to choose a datacenter that is far enough away so that if power and internet fail at the business' physical location it won't also affect the datacenter.


Here are some basic factors to consider when looking at using a datacenter facility:


*Cost of power at the datacenter

*Physical security at the datacenter

*Internet and Power redundancy

*History of uptime with power and internet

*Number of ISP carriers that are available

*Cost of bandwidth from datacenter to business location


CIO has chosen a datacenter located in Las Vegas. We chose this location based on the answers to all the above questions as well as the fact that it is located on the other side of the fault line (you might think that this is a joke but it was definitely a factor in the decision making process).  


We are happy to discuss the pros and cons of datacenters and if you are interested in learning more please don't hesitate to contact us.



App of the Month - Flicks Watcher


Flicks WatcherThis application simply provides an instantly updated list of the movies that Netflix releases online and when.

Enable Push and Badge Notifications to notify you when Instant View movies become available.

Includes Netlix Integration to "Add to Queue" directly from the application.


Available for both iPhone and Android and the cost is free!


Product Showdown: CIO Staff Opinions on New Tablets vs. Traditional Tablets

CIO - light green

The idea behind this article was simple: get feedback and opinions from CIO staff on new tablet vs. traditional tablets. 


It was clear with the first few responses that there was some confusion about what constituted a 'new' tablet and a 'legacy' tablet.This confusion turned into out right madness and the emails started flying.


We were finally able to come up with the below definitions which helped clarify the purpose of this informal survey.


New Tablets: Apple iPad, Motorola Xoom, Asus Transformer, etc.

Traditional Tablets: Fujitsu Lifebook, HP Touchsmart, Lenovo Thinkpad, etc.


Here is what some of our staff had to say:


Nick Picon: I am still having trouble finding a good reason to own a tablet regardless of the manufacturer. My smart phone can do everything the IPAD can do. I am in no hurry to own any tablet at this time.


Chase Christian:  Maybe one day, thousands of years into the future, after our grandchildren's grandchildren are long-forgotten, after the Sun is extinguished and the Earth descends into the second Ice Age, Windows tablets could be worth buying over an iPad. Maybe.


Eric Engmyr: If you only want to play games, watch movies and download apps you should buy an iPad (new tablet).If you want to actually get some work done and do everything the silly iPad can do plus more, buy a traditional tablet.  

Here are some of the reasons a traditional tablet is a better device especially if you actually need to get some work done:

  • Traditional tablets have a real built-in keyboard and a mouse/pen input
  • The screen on a traditional tablet is usually about 12" or more. The iPad's screen is only 9.7".
  • Traditional tablets allow you to run all the applications that you are use to directly on the computer and most importantly, interact with those applications like you have for years.
  • Traditional tablets have batteries that are User accessible and replacable.
  • Printing from traditional tablets is easy, not like on an iPad. Maybe they have an app for that.

Sean Gill: New tablets are not meant for work.  New tablets are good for surfing the internet, answering email, watching videos and the like.  That's what they do.  They are instant-on devices that give you quick access to Internet or Apps.  If you really need to do work - break out the laptop.


Jeff Ford: Basically all new tablets (touch screen tablets) are nothing more than physically larger smart phones without the phone functionality.

I have yet to see a traditional tablet which stands up to the test of time.  They never last longer than 18 months and they cost significantly more when it comes to performance per dollar spent.  In short, unless you NEED a tablet.... don't buy one.


Michael Biancone: I used a friend's iPad once ... it was cool. I wouldn't mind having one.


Mike Shinn: I have yet to see anyone use their iPad for business purposes other than proving "see, it can be done!"  Mostly I have seen people show me how cool it is and play Angry Birds.  It's a cool device, that is for sure, but I've yet to see it used regularly by anyone for business purposes.


David Ashamalla: None of us are in a position to see users actually using a Tablet (traditional or new) for day to day work. Airlines are now giving iPads to Pilots with their complete documentation pre-loaded.  This replaces a briefcase full of papers, and, has the added benefit of being searchable.  New tablets are great "single purpose" devices like this. 


Ryan Popke: The new ASUS Transformer is one of the early steps in the evolution of the tablet.
With improved Windows 8 support we may see a shift to business-style tablets in the near future. The traditional tablet market will have to evolve to keep up.


Employee Spotlight: Rich Beckett, Field Engineer

 Rich Beckett 

Full name:  Richard Beckett


Where did you grow up? Columbus, Ohio 


When did you move to SB?  January of this year


What do you like best about SB? Not having to fight the southbound traffic after work every weekday.


When did you start working at CIO? November 2010   


What is your position at CIO?  Field Engineer


What do you like best about working at CIO? The friendly atmosphere that the company has. 


Dreams/aspirations: To become a Level 3 judge for Wizards of the Coast and judging Magic the Gathering tournaments around the country/world.


Favorite color:  Black  


Favorite movie: Pulp Fiction


Interesting facts: I am currently a Level 2 judge for Wizards of the Coast and actively head judge the majority of the large tournaments in the Southern California area.


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