Cutover to 7-Digit Dialing
To any DoD customer using a TM-2000 Multi-Purpose ACD Platform: Several installations have recently converted from 5 to 7-digit dialing. The TM-2000 is compatible with 7-digit dialing, but the server must be reconfigured before cutover on the phone switch. Failure to coordinate these changes with T-Metrics Support will result in server downtime until the necessary configuration changes are made. If your base/post/camp/station is preparing for a switch to 7-digit dialing, please contact T-Metrics Support in advance at 704.525.5551 opt 2, or email us at [email protected]. Thank you,
T-Metrics Support |