Lean Offices: Making Lean Office Real 

Audrey Thomas teaches Lean Office principles


March 2011

Audrey Thomas
Audrey Thomas
Author, Speaker and
Productivity Expert
Quick Links
Sales Productivity Summit
Prodicitivy

Have you ever wanted to know more about using LinkedIn or how to find out fascinating information online? Well you can at this year's Online Sales Productivity Summit, hosted by Jill Konrath, bestselling author of SNAP Selling & Selling to Big Companies.

 

This Online event will be presented on March 17th and 24th with a total of six presenters on a variety of topics; Audrey will be presenting a session on Maximizing Outlook and Email.

  

The Summit is free but register today as seating is limited. The Summit will be recorded so if you're not able to attend you'll get a link to the recording. 

Inviting Change:
Saving Time

If you want to contribute significant savings to your company's bottom line, consider what the cost of 30 minutes means to your organization:

  • If your average employee earns $50,000 their hourly wage is $24.
  • If 100 employees learn to save just 30 minutes a day, collectively they will save 13,000 hours in the course of one year.
  • In keeping with the average salary of $50,000, that computes to $312,000 in wages.

Call today for a training program designed to fit your needs and timeframe. 866-767-0455 

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Lean Office Transformations

Welcome to Lean Office Transformations - a newsletter designed to save you time and become more efficient. References to Lean Manufacturing and Lean Office refer to a productivity philosophy created by Toyota which is now adapted by companies worldwide.
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Productivity Pointer:
Wading Through all those Emails
Guy in water with laptop

 

A friend recently confessed to emptying out 900+ emails from her Inbox. In doing our Email Management training we consistently see thousands of emails sitting in Inboxes. In fact, the record is 26,000.

 

If you are overwhelmed on how to begin tackling the number of emails sitting in your Inbox, try this proven method:

  1. Create three folders in your Inbox Folder List:
    1. Jan & Feb 2011
    2. Oct-Dec 2010
    3. Sept 2010 and older
  2. Next, drag emails into the appropriate folders.   Avoid dragging one email at a time by clicking on the first and last email in a section while holding down the Shift key. This will allow you to highlight an entire section to drag over to a folder.
  3. Your Inbox should now contain only emails received this month. Breathing any easier?
  4. Moving forward, spend just 15 minutes each day sorting through your email, beginning with the most recent in your Inbox. Each email represents a decision that needs to be made: Delete, Forward, File, Schedule, Create a Task, Delegate
  5. After your Inbox is current, move to the Jan & February 2011 folder. Again, start with the most recent in this folder and work your way up. You will discover that many of your emails are "expired" - no longer useful or needed.  You'll also discover that the older the email the more often you hit the Delete Key.

Eventually you will have sorted and purged all of your email folders. Most people report that once they begin to see progress, the sorting goes faster than they could have ever imagined.

 

Moving forward, remind yourself that every email is a decision waiting to be made. Once you read an email, take a nanno second to make that decision instead of immediately going on to the next email. 

Lean Office Review:
5S for Filing Systems


Stack of papers by computer 

5S is a systematic approach to keeping an area neat and organized. Originally designed by Toyota, it is now adapted by industries world-wide in both manufacturing and offices settings.

 

When it comes to being disorganized, is it any surprise that paper continues to be one of the biggest problems that plague people at home and at the office?

 

Before organizing (and hopefully filing) those piles of paper sitting on your desk, it's a good idea to prepare your existing file cabinets. Even if your current filing system isn't bursting at the seams, it'll still a good idea to sort through and remove any unnecessary papers in order to make room for future storage needs. Applying the 5S technique to this project breaks down into these 5 manageable steps:

 

Sort - Slow and steady is your mantra when doing this step. Start at the front of your drawer and begin to sort through, one file at a time. This might seem too time-consuming for you so use a timer and limit your session to just 15-20 minutes a day. Slow and Steady progress will prevent any type of burn-out, especially if you're facing a lot of files. Use a brightly colored piece of paper as a marker in your file drawer so you know where to pick up the next day.

 

Straighten - If your filing cabinet has hanging file folders, chances are you have plastic tabs identifying the file name. Reposition these tabs so they are directly behind one another vs. having them in any type of staggered positioning. Referred to as Straight-line Filing, this actually allows you to find a folder more quickly. And it looks neat and organized too.

 

Sweep -Take time to "clean-up" as you go. If you've got files with broken tabs, replace them now. If some of your manila file folders are tattered or just plain worn out, replace with a new supply that is crisp-looking. (If you use Manila file folders inside hanging files, use Interior Manila file folders as they are designed to completely nest inside a hanging file without sticking up.)

 

Standardize - Be consistent in how you label your individual files and file drawers. If you've got a label maker or label software such as  Smead ViewablesŪ then it will be much easier to create that "standardized" look. Also, file only what is absolutely necessary. If you are saving the document electronically, is it necessary to make a paper copy too?

 

Sustain - Keeping your filing cabinet neat, orderly an easily accessible is the name of the game moving forward. If your filing system is quite extensive, create a File Index in Excel which will allow easy updates. Print this Index and hang it on a clipboard on the side of your filing cabinet so you (and others) can easily reference it when filing items. Keep a supply of 8-10 hanging files and Manila file folders in the front of your filing cabinet. This way you'll have what you need at your fingertips the next time a new file needs to be created.


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