Audrey ThomasAuthor, Speaker and Productivity Expert
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| Allow internal docs to be circulated w/legible minor hand
corrections vs. retyping drafts. ------------------
We get used to clutter too easily. What is sitting in your office
that doesn't belong there? ------------------ What's your favorite way to reuse scratch paper? ------------------ "A wise old owl sat on an oak; The more he saw the less he spoke;
The less he spoke the more he heard." ------------------
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Lean Office Transformations Welcome to Lean Office Transformations - a newsletter designed to save you time and become more efficient. References to Lean Manufacturing and Lean Office refer to a productivity philosophy created by Toyota which is now adapted by many companies.
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Lean Office Review
Waste of Inventory, as defined by the Toyota Production System, is
easier to spot in a manufacturing setting. But in an office it's a little more
difficult. Be assured, though, it's there! Some years ago I was consulting with a senior level manager at a local
hospital. She had 20 filing drawers in her small office. That's 4 five-drawer
filing cabinets. After sorting and purging the contents, she was left with 5
drawers of records which she was required to keep. 15 drawers of papers were
shredded and recycled. And once the three empty filing cabinets were removed, it
looked like an entirely new office with enough space to add a small table and
chairs. Paper represents one of the most common wastes in an office. Are you
hanging on to items because you're not sure whether or not they need to be
saved? Reviewing your company's retention policies will give you the freedom to
either keep or throw the paper that surrounds you. Start today and start out small. Give yourself
10 minutes to open a drawer, remove 2" of papers/files and see how much can be
released. Probably the most obvious Waste of Inventory in an office is office
supplies. I confess. I love office supplies. And based on what I've observed in
others' offices, I'm not alone. Imagine this scenario: Your employer declares a
moratorium on the purchasing of supplies. That's right. No more new supplies
until the existing ones have been used up throughout the company. How long do
you think it would take until all supplies had been used and the purchasing
could resume? To avoid this Waste of
Inventory, designate one person in each department to oversee the purchasing
and maintenance of office supplies. Another inventory is that of time. It's something we all have equal
shares of. Where is your time being wasted the most? Sitting in unnecessary
meetings? Processing countless e-mail? Or maintaining complicated tracking systems of
projects or products? Discovering wasteful areas in
and around your office will hopefully motivate you to removing that waste and
replacing it with more efficient systems and processes.
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Productivity Pointer
The
Who, What, Where, When and Why of Filing Paper
Have you ever said to yourself, "I don't even know why I'm saving this
paper? I'll probably never need it again and if I do, I'll probably find it
faster on my computer's hard drive." To avoid keeping and storing paper
unnecessarily, ask yourself these five important questions. - Who is
ultimately responsible for saving this document, electronically or on paper?
- What is
the company's retention policy for this particular document?
- Where
else in the company is this document being saved? I.e. archive storage, other
departments, by other people?
- When
I'm filing paper, am I doing it in such a way that I will be able to retrieve
it in 60 seconds or less?
- Why am
I saving this paper document as well as on my hard drive?
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Office Essentials
Whenever I deliver Microsoft® Outlook training, whether to individuals
or to groups, I always remind people the importance and advantages of
customizing the various views available to them. You can customize your views within your E-mail Inbox, Calendar,
Contacts and Tasks. While in each of these, go to View > Current View >
Customize Current View. You'll want to
pay attention to the Fields button as well as the Other Settings button. These
allow you to choose what information shows up in your preferred view. You can
also choose the size/style of font. If you go to Tools > Options you will be able to customize even
deeper within each of Outlook's components. Ever want to change the background
color of your calendar? How about the color of over-due tasks? You can even add
foreign holidays from countries you do business with. |
Attention Sales People
Sales people know that when they are organized
and focused they make more money.
That's why I've teamed up with Business Coach Michelle Stimpson to deliver
coaching and consulting services to those in Sales. We help people: - Minimize distractions and develop
sales focus
- Reach sales goals with concrete,
actionable steps
- Improve work-life balance
Here
is more information regarding our services designed to improve the way sales
people approach their jobs, offices and customers. |
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