TOP FAQ's about CONCRETEGO.COM

 

Q. Do I need special hardware or software to run ConcreteGO.com?

A. No. All you need is a PC and Internet access. ConcreteGO.com is optimized to work with the Internet Explorer browser, which comes standard on all PCs.

  

Q. Who owns the data?

A. Each customer owns its own data.

 

Q. Where is the data stored?

A. Rackspace, a leading IT hosting service used by over 172,000 companies worldwide, provides managed hosting for all ConcreteGO.com accounts. Rackspace's data centers are fully redundant, climate controlled, and monitored 24 hours a day. Read about the 100% uptime guarantee at rackspace. In addition, Sysdyne backs up all customer data at night, every night, on a proprietary server.

 

Q. How reliable is ConcreteGO.com if it's "cloud-based"?

A. Cloud-based ConcreteGO.com is more reliable than traditional client-server based systems because with the latter there are often issues with servers, dispatch and remote client software problems, T1 or Fiber Optic lines. After making the switch, multiple ConcreteGO.com customers reported going from regular downtime (weekly, bi-weekly, or monthly) to ZERO downtime. The only point of failure would be YOUR Internet connection. BUT, by having a back-up Internet connection such as a prepaid 3G wireless card, you can protect yourself against an outage.

 

Q. What support is available for ConcreteGO.com?

A. 24 hours a day phone support and online support during business hours are part of every subscription. Our customer service representatives are courteous, knowledgeable, and responsive. All cases are resolved promptly.

 

CONCRETE PLANTS, INC. ANNOUNCEMENT

 

April 18, 2012

 

I am pleased to announce that as of April 15, 2012, Matt Garlewicz will be joining Concrete Plants Inc. as the area manager, covering New York City, Long Island, Connecticut, Rhode Island, and eastern Massachusetts.  He will be responsible for marketing all products and services offered by Concrete Plants, Inc.  His youth, energy and mechanical engineering degree will solidify CPI's position in the marketplace throughout the northeast.

 

Matt previously worked with an engineering group as project engineer with Plymovent Corp, a leading supplier of ventilation systems used in the capture of hazardous fumes and gases.  Going forward his focus will be on batch plants, automation and material handling systems with a special emphasis on the environment, including concrete reclaimers, grey water recycling, water treatment, dust collection and sustainable energy.

 

I am sure with your help over the coming years, Matt's success will be guaranteed.

 

-Dave Knox, President, CPI

 

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