PFC Services, Inc. Newsletter
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Welcome to PFC Services, Inc.
Greetings!
Welcome to to our November newsletter. In addition to our feature article, this month we are premiering our NEW training and meetings center by offering you two FREE webinar options. We are also offering special pricing on our highest return programs. Finally, we introduce our new Profit Enhancement Program (PEP), guaranteed to increase the value of your business. Enjoy and let us know how we can help!
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Two FREE Webinars in November
Join us for our two FREE November Webinars! - Increasing YOUR Average Ticket- November 10, 2009 at 2:00 p.m. (eastern time). Designed for anyone wishing to increase their average sale, we will outline proven tactics that will result in immediate average ticket increases.
- Enhancing Morale: Optimizing the Performance of a New Generation- November 12, 2009 at 2:00 p.m. (eastern time). This session will help you with both your employees and customers and will provide strategies and tactics designed to immediately improve performance. You will also understand the new communcation systems preferred by your employees and demanded by your customers.
Registration is FREE and easy- simply visit us at www.pfc123.com and click on the Upcoming Webinars tab. We look forward to your participation. There is no limit to the number that can attend from each company.
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Special Pricing on Most Popular Programs
Our most popular and highly effective programs have been discounted for the first time ever! - Retainer Program- now starting at $399 per month (30% off our normal cost), this program is guaranteed to impact your company. We work with you on a mutually agreed set of initiatives designed specifically for your business.
- Strategic Planning Sessions- This is our highest impact program. We guarantee that you will benefit and there has never been a poor review! There is a special price of just $2,799 (40% off the normal rate).
Both of the above programs are for a limited time only! Call now to schedule and to lock into the special pricing. |
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NEW Profit Enhancement Program (PEP)
The economy will require a new approach to every area of your business. Our new Profit Enhancement Program (PEP) will allow you to optimize target areas of your business that are mutually defined through the program. PEP pricing starts at a special introductory rate of just $4,199. You can't lose with this program. Call us for details.
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Now Open! Virtual Training/Meetings Center
The cost of conducting training and meetings has never been greater and we are, frankly, alarmed that training and meeting budgets have disappeared. To address this need, we have opened our virtual training and meetings center- from meetings to training to webinars to total eLearning experiences- we can do it all at very little cost! In addition to our programs, which will be offered from time to time, we can also facilitate the following for your company (all with NO travel expenses):
- Facilitation for just $175 per hour (40% off normal rate)
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Development for just $499 per hour (40% off normal rate)
Recordings are available, assuring that everyone can participate!
We suggest that you consider meetings and webinars for your company and offer webinars for your customers as a way to develop additional sales! SEE BELOW FOR EVEN MORE SAVINGS!
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Other Services
We are frequently asked- "what does PFC Services do and how can they help us?". Well in addition to over 100 training courses and our normal consulting services, we have other high-impact services available. Some are:
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Buying or selling a business- we can save you money and time.
- Lease Review- our unique approach saves money- guaranteed.
- Management support and mentoring- from owners to sales to accounting.
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Closely held business advisors- practical solutions for today and tomorrow.
Unlike others, we NEVER commit to something we are uncomfortable about. So, you can simply call us at (678) 560-6725 or send an e-mail to info@pfc123.com. We will give you the straight answers that you need to make the right decisions.
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Featured Article
It is difficult to pick a specific topic for this month's article. The economy still varies wildly by market and there are no real signs of stabilization. Still, there is one common thread that I see in almost all businesses- customer service is terrible! There, I said it. The average employee's stress is transferred from the business to the customer with blazing speed. Layoffs are common-place. Most businesses have stopped trying to win the war for talent (not sure why). Training budgets have been slashed or eliminated. Outside sales associates cannot travel as much (if at all) and expenses are kept to a minimum. It is as if management is saying that travel, communication and training was unnecessary and discretionary- nothing could be further from the truth. What we need is to strategically INVEST in our employees and define the return that is expected for this investment. So, what can you do?
- Get the best talent- now, while talent is still available.
- Get involved with as many customers as possible. If you are a sales associate, ask for help with closing sales and with calling customers after the fact to determine customer satisfaction.
- Set a budget (most companies do not have budgets at the associate level) and invest the appropriate amount of resources (time and money are the scarcest resources) to drive the budget.
- Require a return on investment computation for all expenditures. Form example, if $1,000 will be invested in training can the business reasonably expect that net cash flow will increase by, let's say $3,000 (a three times return on investment). If so, invest.
I hope that you found this helpful and give me a call at (678) 560-6725 to discuss in further detail.
Paul
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