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  Need to strengthen the communication skills of managers or leaders in your organization?   

 

 Contact EPD today to arrange a customized workshop or professional development series that will exercise these skills.

 

For more information, contact Terry Margolis, Director of EPD, at ExecEd@wayne.edu or call (313) 577-4449.

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The Art of Explanation


Whether you are communicating facts, proposing an action or asking for resources, how you package your message has a significant impact. Structuring and presenting information in a focused and organized fashion will help the receiver understand your message. The next time you communicate, try these 2 approaches:

  • Get to the point. Determine the critical elements to be conveyed and focus on them intently by eliminating excessive details.
  • Chunk Information. Whether the communication medium is a physical conversation, an e-mail or a visual presentation, group information into distinct categories. This increases readability and makes the message more easily remembered and understood.

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