November 2009
Volume 1 Issue 5
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Links from Previous Issues

Windows 7
MS OFFICE 2007
X-Converters
Converter
Power Point Viewer

Open Office
Free Anti-Virus
Really Free Credit Report

Welcome New Subscribers!

Mr. Computer not only fixes computers, sets up networks, connects you to the internet and removes viruses, but we also connect and integrate audio/video equipment like that new Flat Screen TV. We do training.

FIX IT NOW? We can fix your computer REMOTELY! Need an appointment in the evening? Early morning? With the use of remote control software we can control your computer from afar and fix 95% of what ails it, often in the same day. Remote calls can be less expensive too. If we can't fix it, there's no charge for the remote session when we schedule an appointment to come out. Remote software is temporary and removes itself when the session is over.

VisaDebit Common Sense.........
Morgan Freeman Not Withstanding.


  If you watch TV then you must have  heard (Mr. Freeman tell you)  that using your "Visa Debit Card" for on-line transactions is guaranteed safe and I'm certain that it is. By the same token the chance of credit card information being compromised is greater with each transaction you make and each day that goes by. Each time you make a purchase on-line that number is being stored yet again somewhere in the netherworld, whether that card is debit or credit.

When your credit card number is compromised, as you might discover with the arrival of your statement at the end of the month, or maybe with some embarrassment when a purchase you attempt to make is declined,  by the credit card company, for being over your line, you're out nothing. Your credit card company cleans up the mess, reauthorizes your credit line and you're ready for another month of debit financing.

  Not so with a debit card. If you're compromised here, it's your checking account that's overdrawn, your checks that are bouncing and your responsibility to connect with the bank and have them put the money back, your calling all those vendors to explain the situation and offer apologies and you trying to get those late payment fees reversed.  So, in my opinion, never use a debit card for an on-line (or any other dubious) transaction.


Quick Fix For a Broken Connection

IE8If your internet connection is out and before you call tech support or me, try this. Power off your (ISP- Internet service provider's) modem and your router (if you have one, FIOS normally comes with a combination router and modem). If there are more than four wired (not wireless) computers in the house, look for and power off any additional switches as well.  Then power on the modem, wait a minute or two and then power on the  router and any switches. More often than not this will solve your problem. In some instances you might need to restart the computer(s) that is not connecting.

Still not working?  Take a look at the modem (Westell, Aztec, Motorola Surfboard and Webstar are common modem manufacturers).  Is there a light blinking slowly and continuously? It's probably marked "DSL" or "On-Line"? If it is, then your service is likely out and it's probably not just you, it's the neighborhood. Wait an hour (you might need to restart the modem) and see if that light steadies out before you spend precious time on the phone with Verizon, Cablevision, Comcast or Time Warner.

Keeping Malware Out

MalwareKeep your computer secure. Any application that can connect to the internet comes with the possibility of compromise. Some "holes" in the vendor's software could be used by a third party to install malware, which steals passwords and financial information or just wrecks havoc on your computer.

To stop this from happening, it's prudent to pay attention to notices of security updates or patches (as they're called) from a variety of vendors and certainly from Microsoft, Java, Firefox and Adobe.  These companies provide internet access to their applications without your permission but for your ultimate benefit.  It's through this access, if flawed,  that malware can creep in.

You can keep up on Microsoft updates by setting updates to automatic:

In Windows XP Click the Start button. Select Control Panel and double click on the Security Center Icon. If Automatic updates are not turned on, push the button marked Turn on Automatic Updates. You can select what time the update takes place by clicking on the second Automatic Updates button at the bottom off the same window. Close the windows and return to your desktop.
 
In Windows Vista (and Windows 7), open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update. In the left pane, click Change settings. Under Important updates, choose the desired option. Under Recommended updates, select the "Give me recommended updates the same way I receive important updates" check box, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Java and Adobe let you know that a patch is available by placing an easily identifiable and unique icon in the system tray, click that icon to get started. Firefox updates itself when launched but the newest versions are only available at Firefox.com. Other application vendor's offer updates when they are launched and it's prudent to apply them.
 
Want to get all your updates from the same source, transparently? Here's a free utility you can download and install on your computer that will poll all vendors, even those who normally do not make you aware of available updates, and assist you in their download and installation. There's a simple interface that's easy to use and a more advanced and robust interface for those who are brave at heart. Link to the left. Read the material and disclaimer on the web page, click on the Download Now button, be patient, do not click on the "Try this Download" button which follows, it's not what you want.

Ask MisterComputer:

DV asks: I have PowerPoint Viewer on my hard drive.  However, if a PPS file comes in via email, my Outlook Express will not open it.  If I copy the PPS attachment to a separate file or desk top,  I then can open it with Power Point Viewer.  What is the problem I am having with Outlook Express?

MisterComputer Answers:
 

With the installation of Windows XP service pack 3, Outlook Express got a little messed up and is no longer able to open Power Point files automatically. This is due to a crossed connection or disassociation between OE and Power Point. Each type of file that can be opened automatically is actually in a table that Windows keeps for you. You double click a document, a picture, music or a power point file and Windows looks up the application that you need in the table (intuitively) and makes the connection for you.  There is a series of registry fixes that are complicated and would work but here's simpler solution. Download (link to the left) PPSFIX.ZIP from the middle of the page and unzip or decompress the folder (that table again) with a double click and then run the Download PPSFix.zip (~12 KB). Unzip the file and run the utility. Select the file types that you want to fix, and then click Fix. That's it.

I hope you find this newsletter helpful. Look for future issues.
 
Sincerely,
 

Ish Y. Alter
MisterComputer.com
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