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Accent on News

October 2011       
Issue 44


How Do You Decide Whom and What To Trust?
 
In This Issue
How Do We Develop Trust?
Evaluating Service Providers
TELL US YOUR STORYFeatured Article
Business  Woman Lecturing

If you are a foreign born professional, we would like to hear from you. We are very interested in the story of how you have created a successful and prosperous life in the United States.

We would be happy to feature your story in a future issue.
OUR PROGRAMS

Transforming accents from communication barriers to charming  cultural flavors!

Individuals Programs

Basic Level:
Compton P-ESL: 2008 Revision!

Specialized:
Medically Speaking

Regional Dialects:

 

Speak Standard, Too!

 

 

Idioms: 

MIAE (Mastering the Idioms of American English)

 

 

Advanced:

 

MEEC (Mastering Effective English Communication)

 

 

RULES for Medically Speaking (Rules for Using Linguistic Elements of Speech) 

 
 
We want to earn your confidence in our ability to help you pronounce American English with the greatest clarity possible for you.
Go to our Archive Home Page to read more fascinating newsletters.



  Triangle Speech Services is a small company of licensed speech-language pathologists (SLPs) who specialize in foreign accent and regional dialect modification and related communication skills.      
   If you click on the Archive Home Page link below, you can read articles that will dispel misconceptions about foreign accents, especially as they impact on an individual's career. There are also other articles  about the power of enthusiasm and the role of patience,  practice and self-acceptance in skill building and about developing resilience.
    Lack of trust in elected officials and in governing bodies the world over is a big issue right now for many people. In our personal sphere, if we "think globally and act locally" can we trust ourselves and our judgment?  Take this quiz about the issues of trust.   
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  Trust should not mean blind faith. The charming innocence  of very young children requires that their parents, teachers and caregivers be protectors and also demonstrate over and over that they can be "counted on" i.e. trusted.
The first step in developing trust is to learn to be present
ie. to be aware of one's own feelings and observations of what is going on in the present moment, the here and now.  This is the process of learning to trust yourself. Is this individual a person I can work with and trust? Is this situation supportive and nourishing for me or is it toxic?  Learn to tune in to perceptions that are usually not consciously "registered." Trust your "gut feelings."
The second step is to ask the right questions and examine the data and observe behavior or demonstrations. Does this teacher, coach, boss or mentor demonstrate  expertise in his or her specialty area?  Do I feel comfortable and can I learn from this person? Can I research this produce or service?  What can I find out from Consumer Reports (c) or Angie's List (c) or state license boards or professional associations' lists of instructors?
The third step is  to know in what areas one hasn't exercised good judgment in the past and to learn from one's mistakes.
Finish this sentence:  "I can't trust myself around..."
(A buffet table of chocolate deserts; high pressure car salesmen etc.)  I used to joke that I couldn't trust myself in a bookstore or near a display of earrings. "The money or credit card just seems to fly out of  my wallet!"
 
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Evaluating Service Providers   
Ms. Bergman and Japanese Client
  "In a networked world, trust is the most important currency." (Eric Schmidt, University of Pennsylvania  Commencement address, 2009.) In the area of accent modification, too often, decision makers are misled by  slick presentations such as web sites with lots of "bells and whistles" i.e. "videos" and "slide shows." Then,     very low fees and promises of quick and easy results "seal the deal."  A school system in Arizona was promised wonderful results with short term (one  week) training for a group of their bilingual Spanish/English teachers for just $500 per teacher. An article in the NY Times chronicled this experience.  The article went on to say that no lasting results occurred. The provider claimed the school system didn't follow up by purchasing his special DVD! A licensed,certified corporate speech colleague in Arizona who specializes in accent modification informed me that this school district had never responded to her  proposal!
   We at Triangle Speech Services know that we have to earn your trust by demonstrating our competence. We start with a free thirty-minute telephone consultation. Based on our conversation, we then prepare a training proposal that details two ways your company would benefit. We invite a prospective client to come in for a one-hour Information Session (for a fee) and conduct two screening tests. We digitally record a three  minute speech sample and later email the sound file and our "mini-analysis" to the prospective client to share with his/her manager. We have the client try out the recommended program. We might demonstrate how we use the phonetic alphabet and intonation markers to teach.  We emphasize the need to do the required practice. We never promise to "erase" an accent. We never promise quick results. We offer to have a former client with the same native language call them to discuss the program.
   We do NOT want a client or an HR person or other manager to make a decision to select our training program UNTIL we have provided all of this.  We want you to trust your judgment.
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   We invite you to click on Triangle Speech Services  to visit our informative website. Our goal is always to provide information, inspiration and encouragement since these are essential components of any successful learning experience. We want our clients and their employers to have confidence that they will acquire enough information to make an informed judgment about enrolling in training.

  If you are seriously considering enrolling yourself or an employee in an individual tutorial with us or simply want to talk to us about our programs, please contact us at 919-489-5464 or through the contact page of our web site 
  
Sincerely,

 

Judith L. Bergman M.A. CCC-SLP
Speech-Language Pathologist and Corporate Speech Trainer
Founder & Director of Triangle Speech Services