|March, 2011 Early Childhood Hearing Outreach (ECHO) Initiative|
Look for ECHO Initiative workshops and presentations
at the Annual Head Start Conference starting April 4!
See below for details...
Troubleshoot Screening Equipment Problems
One thing we never want to see is a piece of screening equipment sitting on a shelf, needing repair, with a program unable to serve the hearing health needs of its children. If you experience a problem with your Otoacoustic Emissions (OAE) screening unit, here are a series of troubleshooting steps you can take and contacts you can make to get your equipment working again:
- Ensure that probe tip (cover) is correctly placed on nozzle.
- Check the probe nozzle for blockage or damage; clean or replace nozzle as necessary.
- Check the connections between each part of the screening unit.
- Be sure that the battery is charged, or that the unit is plugged into a functioning outlet.
- If your equipment has a calibration test cavity, insert the probe and run a test. Not all OAE equipment has this feature--refer to the product manual that came with your unit to see if such a calibration check is recommended and how to perform it correctly.
- Try running a screen on an ear, maybe your own ear, that typically passes.
- Check your specific product manual for other troubleshooting tips and what to do to resolve specific error messages.
- Ask for help from your audiologist partner.
- Call your equipment vendor or the manufacturer and request assistance.
- Contact the ECHO Initiative at 435-797-3586.
Be proactive in taking whatever action is needed to get and keep your hearing screening equipment ready for use!
Is your OAE screening equipment currently in good working condition?
If not, and you've tried the steps above and have not been able to resolve the problem,
e-mail us here.