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3 Ways to Keep Bad Booth Staffers Away From Your Next Trade Show                                                     
by Susan Friedmann
 

Trade Show Booth

Last week we talked about the sinister body language habits your booth staff may be exhibiting. This, as we mentioned may well add a negative to your company and brand image, however, a bad booth staffer can be the worst thing that ever happened to your trade show.

That being the case, here's the top three things you need to do to avoid bringing them in the first place:

1.  Understand the Environment

Tradeshow exhibiting is not like selling, in the field or otherwise.  There is no single professional experience in the average salesperson's day that compares with being 'on' for eight to ten hours at a go, dealing with thousands of people.  Be realistic when selecting staffers for this challenging environment: the shy technical type who hates to speak up in a sales meeting is NOT going to do well when confronted with herds of attendees.

2. Ask Questions

Many employers view tradeshow participation as a kind of perk - but for the employees who actually have to work the exhibit, they're anything but.  Ask your potential staffers if they want to go to the show.  You might discover that they don't want to go for personal or professional reasons.  If at all possible, you don't want staffers at the show who don't want to be there.

3. Expect Consistency

Be realistic when considering booth staffers. If you know Bob is a hard-core party animal with an eye for the ladies at home, he's going to be a hard-core party animal with an eye for the ladies when he's not home.  If Sheila has a short temper and doesn't suffer fools gladly, she's not going to magically transform into sweetness and light because you're at the event.

In short, pick staffers who have a proven track record of handling high stress environments and remaining pleasant.  It's an added bonus if they want to be at the show: enthusiasm and excitement are powerful selling tools.


 
Written by Susan A. Friedmann, CSP, The Tradeshow Coach, Lake Placid, NY, internationally recognized expert working with companies to increase their profitability at tradeshows.

Author: "Riches in Niches: How to Make it BIG in a small Market" and "Meeting & Event Planning for Dummies." www.thetradeshowcoach.com & www.richesinniches.com
Web: www.xtreme-exhibits.com   Phone: 314.785.1700

With over 30 years of trade show experience, Xtreme Exhibits is one of the most expierenced full service Trade Show, Exhibit, and Design Houses in the Midwest. We service clients nationwide... from New York to San Diego. 

We specialize in providing professionally designed quality custom exhibits, lightweight modular systems, and traditional popup displays.  In addition, we offer a variety of display accessories such as banner stands, literature racks, hanging signs, and tension fabric systems all of which offer enhanced functionality and opportunities for more interaction on the show floor.

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