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Tips and Tricks
iPad Prize Winner
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Turbotek Computer News

 
Greetings! 


Happy New Year!  Welcome to the first edition of the Turbotek Computer newsletter. Our goal is to provide you with information that will help you with your business IT requirements and keep you up to date on available resources and news.  Send us your thoughts about what you would like us to include.  And don't forget to sign up to receive the Turbotek Blog  - we look forward to your insights.  Please feel free to forward this to any colleagues that might be interested. 
 

Tips and Tricks from Jim 

 

As Director of Professional Services, Jim
Bouchard serves in a pivotal role at Turbotek.  He  leads the technical services groJim Bouchardup which is responsible for managed services provided to contract customers. Jim has been in managed services and networking for over 25 years.  He holds multiple certifications from Cisco, HP (including LeftHand Networks), Microsoft, SonicWALL and more.   In his experience with customers, Jim often answers questions that would be useful to many businesses. In this column, he will share some of these. If you have questions you would like us to include, please send them to jdawson@turbotekcomputer.com.


What if my computer flashes that it is infected? (Do I click "Yes" to the pop-up offering to help?)

Frequently, viruses will infect your computer via the Internet.  One way people are getting viruses is by pop-up ads.  If you ever see anything come up on your screen as an Internet pop-up that says "Your computer may have a virus...would you like to scan?", make sure you say no.  This may seem obvious, but it is one of the most common ways computers get infected.

Do I ever need to reboot my computer or server?

Microsoft recommends rebooting on a weekly basis.  We feel that this could be overkill. Monthly reboots are adequate and it clears the cache in the system.  This may be set up as a task to be done automatically.

What are the benefits of cleaning out the internals of servers?

We advise shutting down your server at least on a quarterly basis to clean out the internal components from dust build up.  Sometimes, it will sound like the fans in your PC/server are getting louder and louder, or every now and then the fan will run at a high speed for 30 seconds or so.  The most common cause of this is that there is a lot of dust buildup on the CPU.  Once cleaned, everything will run smoother and cooler.

Should I perform Microsoft updates automatically or manually?

It is a best practice to run automatic updates on PCs only.  Running manual updates on servers is a good idea because you can control what is needed and when to install.  Below are a couple of examples of why manually updating servers is a good idea:

You have an ERP system that runs on a SQL database.  Your ERP vendor only supports SQL 2005 SP2 and if you are running automatic updates, Windows will load the SQL 2005 SP3 service pack. You may break your ERP system and your vendor may not support you.

Running automatic updates usually means automatic reboots when the update is finished.  If you have someone working on a major project remotely from home and the server runs its auto updates and then reboots, all that user's data that he has not saved will be lost!

Congratulations to Our iPad Winner!

 

Dennis of Rochester iPad Winner

Congratulations to Dennis Schafer, Systems Supervisor, City of Rochester, NH for winning the iPad in the 2011 IT Optimization Guide promotion. The promotion is now closed but you can still take advantage of the tips by downloading the Guide.

 

Customer Spotlight

Waton Insurance Logo

Prior to contacting Turbotek, the   

team at Watson Insurance in  

Manchester, NH was becoming increasingly frustrated with their service provider's lack of performance, quality and responsiveness. Their IT infrastructure was becoming a liablity. Click here to read more and learn how Turbotek applied virtualization and managed services to transform their technology investment from a liability to an asset.  

2011 promises to hold a great deal of opportunity for business growth. We look forward to helping you navigate your technology decisions and providing solutions to your IT management challenges. If you have any questions or have suggestions on how we can serve you better, please do not hesitate to contact me.

 

Sincerely,


Sean Kline

Managing Partner

Turbotek Computer Corporation