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Winter Newsletter, 2012  

 
 

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 Compassion Quote

 

   "Finish each day and be done with it. You have done what you could. Some blunders and absurdities no doubt crept in, forget them as soon as you can. Tomorrow is a new day, you shall begin it well and serenely...."

 

               -R.W. Emerson

 

 

Compassion Tip

 

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 For Today,

I will accept my Humanity and Imperfections.

 I will Pause, take a deep Breath, Exhale, and Begin to become   the Person I was  Created to Be. 

 

 

TIPS SHEETS
 AND ARTICLES 

 

 

Six Tips to Develop Business Savvy Skills

 

Org Savvy Self-Assessment

 

 

Greetings!

Welcome to Creating Compassionate Connections!

I love the Emerson quote for January! As an avid writer of annual resolutions, I truly enjoy the act of setting goals, creating action steps, checking off progress and evaluating myself at the the end each day and  year. Within this self-exploration and discovery,  I have to remember to be kind to myself, wrap up the day, briefly relish in success, appreciate the errors, and reset my mind to "begin well the next day."

Enjoy these tips as you move forward with your first month of 2012!

Begin well!

In loving kindness,

 Lisa

Care, Communicate, Connect!

Creating Connections Through Cultural Humility

 

Connecting with others requires patience, kindness and understanding. At times our connection with others may be blocked by our personal culture that does not allow us to recognize and appreciate the differences in others. These differences may inhibit our approach with others particularly in the healthcare setting when connecting and communicating is vital to insuring understanding and compliance.

 

Many of us have witnessed changes in the last 40 years to improve cultural diversity and sensitivity in the workplace. In many organizations, training is provided to learn about other cultures, obtain a baseline of knowledge and gain a general acceptance of differences.

 

As we move from just accepting our differences to acknowledging and embracing our differences, we build our own cultural competency. Cultural competence emphasizes the idea of effectively operating in different cultural contexts and altering practices to reach different cultural groups. We learn new patterns of behavior and we apply them to the appropriate setting. Sometimes we are successful, sometimes we make mistakes. But rather than just accept, we attempt to reach out and connect.

In the healthcare setting, healthcare providers, come from a position of power. Healthcare providers can have power over the healing process including medications, activities of daily living, meals, family, and pain. But how do we reduce the power imbalance to obtain the therapeutic alliance, the bond of trust that allows us to learn from the patient and family, improve communication, compliance and outcomes? How do we reduce or eliminate possible cultural power imbalances between each other that may inhibit the team delivery of compassionate, quality care?

 

As defined by Tervalon and Murray - Garcia, Cultural Humility is the lifelong commitment to self-evaluation and self-critique to develop beneficial and non-paternalistic relationships. Each of us is a unique intersection of various aspects of culture. There may be norms but there are variations of the norm, therefore a checklist of required elements identified with a culture will not create a culturally competent individual.

 

Through humility, we accept our humanity and relate to others free of pride, power and arrogance. Through humility, we accept that is impossible to learn all cultures, we cannot know everything but we become familiar, that knowledge of culture does not create mastery and standardization of practices and that perceived mastery can lead to miscommunication or mismanagement of care.

 

We do not live in a culture-free world. Every day we are exposed to variations of culture in our families, our friends, co-workers and patients. Our very humanity continually involves and is influenced by other cultures including our clothing, food, entertainment, and healthcare among other domains of life.

 

What can we do each day to approach life with love, an open heart to create connections built on a foundation of cultural humility, compassion, caring and respect?

 

Ask questions in a humble, safe manner

Seek Self-Awareness

Suspend Judgment

Express kindness and compassion

Support a safe and welcoming environment

Start where the person is at

Need Tips for Compassion? 

 

"Just For Today.." card set shares two weeks of individual tips and affirmations for developing compassion through our daily lives. Acrylic card holder included. A great gift, team meeting conversation starter, personal meditation or Daily Line-Up message.


Read reviews here.

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