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May 7, 2010
Forum registration packets have been mailed to all OPR members.
Registration Deadline:
April 23, 2010
Business Forum Highlight:
Lean 6 Sigma-Application for the Oncology Practice
Presented by: Keith Steenwyk, Human Resource Manager, West MI Cancer Center, Six Sigma Black Belt
Why does the practice need process improvement?
Too Much Work!
Customer Satisfaction
Pressure to get costs down/profit up
Vendors:
Cardus, Inc.
Diplomat Specialty Pharmacy
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