ABC Computers Newsletter Header

ABC Computers eNewsletter                                                                                                       March 2012

In This Issue
What Every Business Should Know About Backing Up Their Data
Let's Follow Each Other!
Supply Chain Contingency Plans: 4 Ways to Prepare for Unexpected Interruptions
Customer Referral Rewards
Upcoming Events
ABC Computers
 Services & Solutions
ABC Computers
Offices in Waupaca, Rhinelander and
La Crosse, WI, as well as South Bend, IN.
Staff located throughout the Midwest including Akron, Indianapolis, Madison and Milwaukee.
1990 Godfrey Drive
PO Box 546
Waupaca, WI  54981
Technical Support 

General Inquiries


 ABC Computers
Customer Comment


 Jim Heirich Acoustech  

"We have been using ABC as our IT support provider and Microsoft Dynamics NAV partner for 6 years. ABC's reliability makes my job as a CFO and controller a lot easier. We have an honest and open relationship, and that is important to me." 


Jim Heinrich

CFO & Controller 

Acoustech Supply, Inc



Tips & Tricks
After Hours with
ABC Computers  
Team Members
Check out our "After Hours" blog and learn how to make wine with ABC Computers'
Jon Berg! 

Shiny New Gadget of the Month: LoJack for Laptops

Flat Screen TV 

Did you know that a laptop goes missing every 50 seconds? 


Just image if yours was lost or stolen.

What a nightmare!


The company that provides LoJack for Laptops, Absolute Software, is NOT the same company that provides the vehicle recovery service you're most likely familiar with (they license the name). But they do provide a similar

service in that they help businesses and consumers track, manage, secure and recover mobile computers and devices. 


Learn how LoJack for Laptops works.


March Quick Quiz


Enter our Quick Quiz drawing for your chance to win a $25 AMEX gift card that can be used towards this month's shiny 

 new gadget, 

LoJack for Laps



Computer Scientist,
Tim Berners-Lee,
is noted for creating? 


a) The First Computer  

b) The World Wide Web  
c) Turbo Tax Software

d) Web Conferencing


Submit your answer to


A winner will be drawn from the correct responses on April 6th. 


January Quick Quiz



Which of these famous people has a birthday of January 1st?


    a) Betsy Ross

    b) Paul Revere

    c) J. Edgar Hoover

    d) All of the above

d) All of the above

Congratulations go to Slavic Stepanyuk from Lincoln Industries. 

Slavic will receive the shiny new gadget that was featured in our January newsletter, the




Heigh-ho, heigh-ho, from home to Convergence we go!


This week Alan and I are attending Microsoft's annual Dynamics user conference in Houston with several of our customers. The event always proves to be insightful and invigorating, but this year is even more exciting because...


ABC Computers' customer, Saris Cycling Group, was honored with a Microsoft Excellence award!


The 2012 Customer Excellence Awards, which are presented in 9 categories, recognize and celebrate Microsoft customers that have achieved notable accomplishments using their Dynamics solutions.


There are 350,000+ Microsoft Dynamics customers worldwide, and Saris Cycling Group is among a prestigious group of only 13 honored this year.  WOW!


Saris Cycling Group was recognized for its strong commitment to gaining efficiencies in manufacturing production and distribution. Using Dynamics NAV, Saris Cycling Group has been able to more than double annual revenue with virtually no additional employees, reduce inventory by $1 million, and deliver on their vision to build and ship orders in 3 days or less, which is unprecedented in their industry.


It's a privilege to be Saris Cycling Group's Microsoft partner and be a part of their amazing story.


Please join me in extending a heartfelt "Congratulations" to Kevin Fons and the entire Saris team! 


For more information on what Saris has been able accomplish using Microsoft Dynamics NAV, read the case study.


Best regards, 

Donovan's SignatureNewMicrosoftCompetencyLogo 

Donavan Lane, CEO 

ABC Computers, Inc. 

What Every Business Should Know About Backing Up Their Data


Jim Heirich AcoustechThere are 3 critical elements you must have in place to guarantee a fast, pain-free recovery of your computer systems in the event of a data-erasing disaster; yet most businesses don't have even one.


When you read our backup and disaster recovery guide, you'll discover:

  • What remote, also known as off site and managed, backups are and why EVERY business should have them in place.  
  • 7 critical characteristics you should demand from any remote backup service and why you should NOT trust your data to anyone who does not meet those criteria.   
  • How tape backups fail and give you a false sense of security   
  • Frightening trends, cases, and questions every business should know regarding data security.   
  • The single most important thing to seek in a remote backup service provider.

Get your copy of  the report.

Let's Follow Each Other! 

If your business has has a Facebook page, tweets, blogs, pins or connects on LinkedIn, let us know!  We'd love to support and follow you!


Send your links or "handles" (i.e. @abccomputersinc) to info@abc- Better yet, follow us and we'll follow you back


Here are some ways you can use social media to connect with ABC and receive updates in real-time:


 Like us on Facebook  Like ABC Computers on Facebook

         Follow us on Twitter  Follow us on Twitter 

Pinterest ButtonCheck out our pics on Pinterest.

 Visit our blog  Subscribe to ABC's Technology Blog  

 Visit our blog  Subscribe to ABC's After Hours Blog 

 View our profile on LinkedIn  Connect with ABC team members on LinkedIn


Supply Chain Contingency Plans: 4 Ways to Prepare for Unexpected Interruptions

Jim Heirich AcoustechNatural disasters around the world, such as the earthquake and tsunami that tore through Japan last March as well as the devastating November flooding in Thailand, have proven that no supply chain is safe or immune from the powers of Mother Nature. Just consider the hard drive shortage caused by the Thailand floods that we're still experiencing today. Manufacturers and distributors must react and plan for natural disasters accordingly.


Learn 4 ways organizations can proactively prepare for unexpected supply chain interruptions.  

Customer Referral Reward Program

Flat Screen TVAs you probably know, advertising is very expensive. Besides, most of our new business comes from referrals made by happy customers who use our services. That's why we are rewarding customers for referring other businesses to us. You see, we'd rather spend the money on you than the Yellow Pages!

If you've been happy with ABC's services, we would really appreciate an introduction to your business peers and friends who might need help with their computer network or business management software.

To make it fun and worth your while, we've cooked up a program that rewards the customer who makes the most referrals. We are afraid the details would send a red flag to your spam filter, so we posted the program information on our web site.


Check this video of Tom Doran explaining how the program works. Don't delay because we're going to ship a GIANT 55" flat screen TV to someone real soon! 
May 9: Dynamics NAV Midwest Regional User Event
NAVUG logo Waupaca Ale House & Conference Center
Waupaca, WI

9:00 AM to 4:00 PM   
Wednesday, May 9th

Instead of hosting a separate customer conference that follows the spring user group meeting, ABC Computers is teaming up with NAVUG (the Dynamics NAV User Group) to deliver a FULL DAY of exceptional programming and networking opportunities. You'll be able to choose from 15 different sessions offered in 2 tracks.

ALL Microsoft Dynamics NAV users in the Midwest will be invited to attend; not just ABC customers. This will give you the opportunity to network with, and learn from, Dynamics users you may have not yet met.

There will be NO cost for Dynamics NAV users to attend the event and NAVUG membership is NOT required. However, Pre-registration is necessary so that we can ensure there will be enough seating, materials and food. (Continental breakfast and lunch will be served.)

Learn more & RSVP here: 

Two additional notes... 
  • Plan to arrive the night prior for the pre-event social gathering at the Waupaca Ale House on Tuesday night, May 8th.    
  • Hotel accommodations are available for $60-$70 per night at the Comfort Suites Foxfire which is adjacent to the Waupaca Ale House. Ask for the ABC Computers or NAVUG group rate when you call (715) 942-0500 to make your reservations.
Upcoming Events - Tons of Learning Opportunities


March 28 Webcast: Simplifying Microsoft Dynamics NAV Security Management with NAV Easy Security from Mergetool.


Many of our customers have expressed interest in learning how to manage permissions and security more easily in Dynamics NAV. If you're one of them, we highly recommend attending this webcast.

Register for the login instructions.



March 29 Seminar: Social Media Marketing Made Simple, Cloud Computing 101 & Supercharging Your Facebook Marketing


Hosted by ABC Computers & Constant Contact

Crowne Plaza in Madison, WI

8:00 AM to 12:00 PM

Check out the agenda and reserve your seat.




March 30 Webcast: Server Selection Demystified - Practical Questions Every Business Exec Should Ask Before Approving a Server Purchase


If your IT person has ever asked to buy a server and you were left wondering if the expense was really necessary, this webinar is for you. You'll gain enough knowledge to have an intelligent conversation with your IT person and make a confident decision on a server that's right for your business.  See what you'll learn and register for login instructions.




April 25 Webcast: How to Streamline the Sending, Storing, Archival and Retrieval of Documents with ZetaDocs for Dynamics NAV.  

About ABC Computers 


ABC Computers has been providing a unique blend of business software solutions and computer support services to businesses - small and large - since 1984. Over the last 25+ years, we have earned a reputation for exceeding clients' expectations and developing lasting relationships by first listening - learning about your business - and only then suggesting solutions to help you achieve your objectives. 


With 3 locations in Wisconsin (WI), 1 location in South Bend, IN, and staff throughout the upper Midwest, ABC offers business consulting and IT services through two distinctly related teams.


Our business management systems group specializes in financial management and enterprise resource planning (ERP) solutions based on Microsoft Dynamics NAV (formerly Navision).  

ABC's computer support services team specializes in troubleshooting IT problems that disrupt business operations and transforming technology from a burden into an asset.

Donavan Lane, as well as each team member of ABC, is dedicated to your complete satisfaction. Thus our commitment to implementing "Business Solutions...Your Way."