ABC Computers Masthead

ABC Computers eNewsletter                                                                                                         April 2011

In This Issue
May 12: ABC's Annual Conference
8 Signs It's Time to Upgrade Your Server
How Audit Worthy Is Your Dynamics NAV Data?
6 Tips for Keeping Cool When Customers Get Hot
Common Dynamics NAV Implementation Misconceptions Debunked
May 11 MANUG Meeting
April 20 Webcast: e-Business Solutions from IT IS
Microsoft Offers & Promotions Bonanza!


ABC Computers Opens New Office in South Bend, IN

ABC Computers is excited to announce the opening of a new branch location in South Bend, IN!  The additional office, which opened on April 1st, is located at 1434 Mishawaka Avenue. It will serve as home  to three sales people, an application consultant, a systems engineer and new team members as ABC continues to grow.

Complimentary Report

Download a copy of the Microsoft Dynamics Role Tailored Design White Paper and discover how Microsoft Dynamics NAV was created to improve user productivity based on studying how people work.
ABC Customer Comment
"ABC Computers was an essential component during the startup phase of our newly formed company.  We were able to effectively focus our resources on managing and cultivating the business while they ensured we were well supported with our IT   requirements, often at a moment's notice.  As our business grows, ABC continues to foster a plan for IT growth as well."
Kelly Sparks
Quality Manager, Advanced Barrier Extrusions, LLC
Shiny New Gadget of the Month
If you endlessly crunch numbers on your laptop, this is a must have tool for you. Check out the Microsoft Bluetooth Number Pad.
Microsoft Blue Tooth Keypad
Security Alert

April Quick Quiz

 Enter our monthly Quick Quiz drawing for your chance to win a Microsoft Bluetooth Number Pad!   
Question: What was the name of the singing cowboy in the musical Oklahoma!?
Send your answer to [email protected]
March Quick Quiz Answer & Winner
 In 1657 the first chocolate shop opened up in what city?  
  Answer:  London
 Winner:  Noah Wallace
Noah won the Microsoft Notebook Cooling Base!
Tips & Tricks
SBT Pro Series
User Notice
Effective June 1, 2011, ABC Computers will discontinue SBT Pro Series support.  Current users should contact Tom Doran at 800-834-7700 x1112 or [email protected] to discuss their options.
ABC Computers

Offices in Waupaca, Rhinelander and
La Crosse, WI, as well as South Bend, IN.

Staff located throughout the Midwest including Milwaukee and Chicago.

1990 Godfrey Drive
PO Box 546
Waupaca, WI  54981
Technical Support [email protected]

General Inquiries

Visit our blog

Find us on Facebook  

  Follow us on Twitter



With the recent security breach of Epsilon, the largest email marketing company on the planet, hackers gained access to the company's database from which over 40 billion emails are sent each year. This has put as many as 50 major companies, including Citibank, Verizon and Disney, as well as their thousands of customers at risk of cyber criminals.
Odds are good that you, or someone else at your organization, are going to be affected, and there's no doubt that at some point you'll receive an e-mail hoax. Some are harmless, but many can lead to virus infections, identity theft or worse. Here are some tips on how to spot an email hoax and protect yourself.
Donovan's SignatureNewMicrosoftCompetencyLogo
Donavan Lane, CEO
ABC Computers, Inc. 
May 12: ABC's Annual Conference - A [email protected]


Join us on May 12th for an exciting line-up of presentations that will give you keen business insights and the practical knowledge to better leverage your technology investments.  


There is no cost to attend the event, and you're welcome to bring colleagues. However, space is limited and pre-registration is required


This year's keynote will be delivered by Donna Coppock, Executive Trainer of The Great Game of Business. The Great Game of Business is a unique and proven approach to running a company based open-book management techniques developed by Jack Stack and the simple, yet powerful belief; "When employees think, act and feel like owners... everybody wins."  

Everyone that registers by April 15, 2011, will receive a copy of "The Great Game of Business" by Jack StackReserve your seat online or by calling 800.834.7700.
8 Signs You Need to Upgrade Your Server
ServerDynamiteYour server hardware is a ticking time bomb.

Don't be alarmed. It may never actually "blow up" - which is to say, melt down and take lots of data with it. But one day, sooner or later, it will become obsolete. And for your business, that's potentially an explosive liability.

How Audit Worthy Is Your Dynamics NAV Data?

Why extracting data from your database can cause audit risks.


Like the proverbial dentist visit, most look forward to audits with some anxiety, but when you are secure in the accuracy of your reporting and hence the health of your business, an audit can be an exercise in closing gaps in your processes and verifying that all is well. 


Learn why extracting data from your database can cause audit risks.  

6 Tips for Keeping Cool When Customers Get Hot

SupportbyValGreat customer service can be difficult at times especially if a client is not happy.  We've all been there.  A client is upset and they want solutions, now.  


Read these 6 helpful tips for remaining calm when a customer is not.

Common Microsoft Dynamics NAV Implementation Misconceptions Remedied
Despite the marketing and education push from Microsoft, there's still a good deal of haMicrosoftDynamicsnd-wringing in offices across America when it comes to implementing Microsoft Dynamics NAV. Misconceptions about the role, size, and labor requirements of an implementation abound, potentially diverting companies that could massively benefit from a working installation of NAV. Here are some common misconceptions debunked about the implementation of Microsoft Dynamics NAV.                                 

May 11: Madison Area Navision Users Group (MANUG) Quarterly Meeting  

Time: 1:00pm to 5:00pm   

Location: Comfort Suites Foxfire, Waupaca, WI

The Madison Area NAV Users Group (MANUG) is an association of Microsoft Dynamics NAV users that meet quarterly to review software features and share ideas. Attending MANUG meetings is a great way to learn about Microsoft Dynamics NAV from other NAV Users. 

This quarter's meeting will take place on May 11, 2011 (the day prior to ABC's Annual Conference) at the Comfort Suites Foxfire in Waupaca. During this meeting you'll have an opportunity to get the "NAV User's Take" on Convergence 2011, as well as learn about Microsoft Dynamics NAV RTC in two separate presentations: Role Tailored Client Applications and Role Tailored Client Technical Presentation & Discussions.

For the complete agenda, or to register for the MANUG meeting, please contact Scott Rose at [email protected].

April 20 Webcast: Create Your Business World on the Web with e-Business Solutions from IT IS

Imagine that everyone in your organization had the right information in the right place the moment they need it; live, online, right now.

Imagine further that your customers can place orders on your portal and you can have them available in real time, directly in Microsoft Dynamics NAV.


Join us on April 20th for a live webcast to see a full line of e-Business solutions that allow you to create SharePoint based portals, drive business with an online store, and promote communication in and out of your organization. 
There is no cost to attend, but space is limited.  Reserve your spot today!
Microsoft Offers & Promotions Bonanza!
If you have been contemplating a Microsoft software purchase, there is no better time than now.  Microsoft is running a number of year-end incentives that you can leverage and use to justify the leap.  But don't delay, these and several other Microsoft promotions listed on our web site will dry up by June 24th:

Have you been considering an investment in Microsoft Dynamics?  Here is the incentive you have been waiting for. The "Buy 1, Get 3" promotion allows new customers to purchase 1 user license at full price, and get up to 2 additional users free. It applies to either Dynamics Advanced Management (AM) or Business Essentials (BE) editions of Dynamics GP (Great Plains) as well as Dynamics NAV (Navision) and Dynamics SL (Solomon). 
To take advantage of  the "Buy 1 User, Get 3" offer, contact Tom Doran at 800.834.7700; or at [email protected].  Promotion ends Friday, June 24th, 2011. 
Looking to refresh or upgrade to Office Professional Plus 2010? Through May 31, 2011, you can receive up to a 50% discount off the first year of your new Open Value Subscription agreement.

Customers who sign a new Microsoft Open Value Subscription or Microsoft Open Value Subscription for Government agreement and are acquiring Office Professional Plus 2010 up-to-date (UTD) subscription license and Software Assurance packs can receive up to a 50% discount in the first year of the subscription agreement.

To learn more about Microsoft Licensing options for your business; or to get your Office 2010 Professional Plus subscription started, contact Jeff Pergolski at 800.834.7700. 
Still using Module Based Licensing with Microsoft Dynamics NAV?  Extend the capability of your current solution for less.  Save up to 60% off of the cost of a transition to Business Ready Licensing with Microsoft's special "License Model Transition (LMT) Offer." 

To learn how you can transition to Business Ready Licensing contact Tom Doran at [email protected]This offer ends on June 24, 2011. 
About ABC Computers 

ABC Computers has been providing a unique blend of business software solutions and computer support services to businesses - small and large - since 1984. Over the last 25+ years, we have earned a reputation for exceeding clients' expectations and developing lasting relationships by first listening - learning about your business - and only then suggesting solutions to help you achieve your objectives. 


With 3 locations in Wisconsin (WI), 1 location in South Bend, IN, and staff throughout the upper Midwest, ABC offers business consulting and IT services through two distinctly related teams. Our business management systems group specializes in financial management and enterprise resource planning (ERP) solutions based on Microsoft Dynamics NAV (formerly Navision) and Microsoft Dynamics GP (formerly Great Plains). ABC's computer support services team specializes in troubleshooting IT problems that disrupt business operations and transforming technology from a burden into an asset.

Donavan Lane, as well as each team member of ABC, is dedicated to your complete satisfaction. Thus our commitment to implementing "Business Solutions...Your Way."