ABC Computers Masthead

ABC Computers eNewsletter                                                                                                       March 2011

In This Issue
What To Do When Things Go Technically Wrong
Getting the Most Out of Office 2010 Top Features
Microsoft Dynamics and Business Intelligence - Improving One Company at a Time
May 12: ABC's Annual Customer Conference
Upcoming Events
Offers & Promotions


Complimentary Report

Feeling overwhelmed by your growing IT budget? Learn how optimizing your core infrastructure and using server-related best practices can cuts costs, free up resources, and improve efficiencies in your IT Department.  Download the Server Infrastructure Optimization:  Best Practices to Reduce IT Operational Cost report today!
ABC Customer Comment
"One of ABC's greatest strengths is their product knowledge.  They'll think out of the box, but they'll advise you to do it in a way that makes the most sense. When I want the (Microsoft Dynamics NAV) system to do something, I call them, and they tell me how it can be done, and done right."
Robert Newhart
VP/CIO, Single Source, Inc. 
Shiny New Gadget of the Month
Security Alert
According to a survey conducted by Applied Research and commissioned by Symantec, the vast majority of businesses are frequent victims of cyber attacks, data loss and non-existent backup and recovery systems.

March Quick Quiz

In 1657 the first chocolate shop opened up in what city?
(a) London
(b) Vienna
(c) Amsterdam 
(d) All of the above
Enter our monthly Quick Quiz drawing for your chance to win the Notebook Cooling Base!  Send your answer to [email protected]
February Quick Quiz Answer & Winner
In the novel Moby Dick, in which American port is the whaling ship Pequod based?  
  Answer:  Nantucket
 Winner: Tracie Cochrane
Tracie won the Microsoft LifeChat LX-3000 Headset!
Tips & Tricks
SBT Pro Series
User Notice
Effective June 1, 2011, ABC Computers will discontinue SBT Pro Series support.  Current users should contact Tom Doran at 800-834-7700 x1112 or [email protected] to discuss their options.
ABC Computers

Offices in Waupaca, Rhinelander and
La Crosse, WI.

Staff located throughout the Midwest including Milwaukee, Chicago, and South Bend.

1990 Godfrey Drive
PO Box 546
Waupaca, WI  54981
Technical Support [email protected]

General Inquiries

Visit our blog

Find us on Facebook  

  Follow us on Twitter



It's March, the month that many celebrate St Patrick's Day and the luck of the Irish. I'm not Irish, but I do love a good excuse to drink green beer and talk about luck.
Some believe that fate and luck play a big role in business. Personally, I do not. My philosophy is the harder you work, the luckier you'll get. But, I do believe in a formula for good fortune. It's combining great decision making with integrity. When you commit to always, always, always do the right thing and take time to gather the facts, you will make great decisions that will have a profound impact on the long-term health of your business.
Looking for other ways to get lucky in business? Barry Moltz, business author and speaker, recently published tips to help businesses attain their highly desired luck. Read 5 of his tips that resonated with me.
So, ditch the four leaf clover and follow my advice or Barry Moltz's tips if you're feeling unlucky in business. You might actually find that pot of gold at the end of the rainbow.

Donovan's SignatureNewMicrosoftCompetencyLogo
Donavan Lane, CEO
ABC Computers, Inc. 
What To Do When Things Go Technically Wrong
FrustratedManIt's amazing how many things can go wrong with your computer; bad drivers, hardware malfunctions, viruses, software glitches, spyware...and this is only the beginning. 

Getting the Most Out of Office 2010 Top Features
Microsoft Office 2010 is packed with functional enhancements that will either thrill you or, in a few instances, make you want to turn back the clock. Learn about the top features in Microsoft Office 2010 and an interactive guide that makes getting acquainted with Excel 2010 a little easier.                                   
Microsoft Dynamics and Business Intelligence - Improving One Company at a Time

As the CFO, controller or owner of your business you need to gain insights into real-time financial data.  You want your businMicrosoftDynamicsess to achieve higher operational efficiency by minimizing costs and maximizing profitability without compromising the strategic objectives of the organization. 


See statistics from a recent mid-market CFO survey and learn how other financial executives are accessing real business intelligence.


May 12: ABC's Annual Customer Conference
Mark May 12th on your calendar and plan to attend ABC's Annual Customer Conference at our headquarters in Waupaca, WI!   This year's keynote will be delivered by Donna Coppock, Executive Trainer of The Great Game of Business!
A [email protected] will offer an exciting line-up of presentations and demonstrations that will give you the practical knowledge and insight to better leverage your technology investments. 
Everyone that registers by April 15, 2011, will receive a copy of "The Great Game of Business" by Jack StackReserve your seat online or by calling 800.834.7700

There is no cost to attend the event. And, you're welcome to bring colleagues. All sessions, meals and snacks are on us. (That's a $200+ value!)  However, space is limited and pre-registration is required
Other Upcoming Events
March 16th Webcast: Transforming Your Microsoft Dynamics NAV Data in Business Intelligence with BIO

You have Microsoft Dynamics NAV and you need access to your data.  Learn how BIO can help in this live webcast on March 16th!

During this webcast, experience how BIO enables you to see data instantly in interactive visualizations that you can change at the speed of thought. With BIO, you can create analysis views across standard objects, custom fields, and NAV dimensions. It goes beyond reporting to deliver self-service reporting, advanced analytics, on-the-spot consolidations, role-based security and more.

There is no cost to attend, but space is limited.  Reserve your spot today!
April 10 - 13: Microsoft Convergence
Convergence, the premier Microsoft Dynamics conference, will take place from April 10 -13 at the Georgia World Congress Center in downtown Atlanta.   


The event is tailored to meet the needs of Dynamics users with a carefully planned agenda featuring keynotes, networking opportunities, and hundreds of sessions addressing approximately 10 different

Microsoft product tracks. It provides strategy, insights, and solutions designed to enable attendees from various levels in your Finance, IT, Operations, Marketing, and Sales departments to get the maximum value from your Microsoft Dynamics solution-and ultimately help you improve your business.

Get information and register at!
April 10: NAVUG DayONE

Kick-off Microsoft Convergence 2011 in Atlanta with fellow Dynamics NAV users at  NAVUG DayONE on Sunday, April 10th.  Don't miss this chance to learn more about NAVUG, hear from leaders at Microsoft, and network with other NAV users.  DayONE will wrap up with an overview of how to get the most out of Convergence 2011 Atlanta and a NAVUG Board Q & A.


For more information visit

Offers & Promotions
Business Productivity Online Services Reward
Enhance your collaboration and communications capabilities while making your IT dollars go further! From February 1, 2011 through April 1, 2011, qualifying customers can receive up to the equivalent of 50% off their first annual subscription fee in partner subsidy funds!

Use your reward check to purchase software, hardware and/or services from the Microsoft Partner Network registered partner of your choice. This offer is available to new Microsoft Online Services Agreement (MOSA) customers. To learn more and act on this offer, contact Jeff Pergolski at [email protected].

Windows 7 Upgrade Offer

Get enterprise-class IT on SMB terms. Take advantage of the Windows 7 Professional Upgrade promotion today and upgrade your business's PCs with a 20% discount when you enroll in a new Volume Licensing and Software Assurance agreement.  Upgrade today by contacting Jeff Pergolski at 800.834.7700 or [email protected].


Re-enrollment Award for Microsoft Dynamics Customers

Renew your service plan and receive up to 20% off your next qualifying license purchase.  Add users, purchase new modules or transition to Business Ready Licensing.  Contact Tom Doran for details at 800.834.7700 or [email protected]

About ABC Computers 
ABC Computers is a business technology solutions provider that specializes in the deployment of Microsoft Dynamics NAV, Microsoft Dynamics GP, network engineering, hardware and business consulting services. We are a Microsoft Gold Certified Partner with a team of certified engineers, developers, and application consultants. Over the last 25 years, ABC Computers has developed reputation for helping clients achieve their goals by first listening and learning about their business, and only then recommending a solution. 
Donavan Lane, as well as each team member of ABC, is totally dedicated to your complete satisfaction. Thus our commitment to setting up Business Solutions...Your Way.