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Issue: # 8
February 2010
IN THIS ISSUE
CANE CREEK HEADSETS IN STOCK
ALSO FOR SALE
DOUBLE BARREL
BIKE LOVE
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WE'RE LIVE WITH OUR NEW WEBSITE!

Greetings!

Well, now we can add website experts to our list of products and services.  We tried working with a web design firm, but quickly realized that just because someone can code html doesn't mean they can design a website to meet our needs for the mountain bike industry.  Maybe it was the photo of the woman riding a cruiser bike in a city that was the first clue?

After that, we knew we had to take matters in to our own hands.  So, we jumped in headfirst.  With the help of our trusty and determined IT consultant and friend, Steve Durham, we designed and built our new website. 

We are proud to say that everyone who helped with the new site rides mountain bikes.  That means everyone involved understands riders and riding.  Our graphic designer, photographer, web designer, copy writer -- it's all us and it's all from riders.  We had customers test the site too.

Go to www.mtbsuspensionexperts.com and see what you think.  Our goal is to make it easy for you to find what you need and to communicate with us efficiently.  

A big piece of that is our new online Work Order Form.  The first 10 customers to submit a job request with the new form will get a 20% discount on labor. 

Big thank yous to Steve Durham for all the behind the scenes work, Mike Rischitelli for the photography, Mike Dale for design work, Fat Cow for wind powered hosting, and to our testers.  We're planning a launch party to celebrate the new site in style.  Details to come.

In the meantime, check out the new site and let us know what you think.

Thanks,
Kevin and Shelley
CANE CREEK HEADSETS NOW IN STOCK
 110
New this year, we are stocking Cane Creek 110 headsets.  Click here for more details.  The 110 retails for $150, plus shipping and handling.   

Call us at 828-255-0205 or send an email to pre-order yours today.  That way you'll be sure to have it in time for spring riding.
ALSO FOR SALE

pump2In addition to the Cane Creek headsets, we have more items for sale in the shop.  We now stock Planet Bike shock pumps for $39.99.   We like 'em because of the high quality brass chuck and Planet Bike is a company that gives back.  They give 25% of their profits to bicycle advocacy. 

We've also got Suspension Experts hats and socks in stock.  New Suspension Experts t-shirts, hoodies, and stickers are also in the works.  Sneak a peak here.

DOUBLE BARREL ON TEST BIKE

We've been testing the "no speed" damping on the Cane Creek Double Barrel lately.  Snow, ice, rain, sleet and mud and more snow has kept the test bike inside the shop this winter.  But it looks great hanging on the wall.  We're dreaming of spring here in Asheville.
BIKE LOVEbikelove10
February 20, 2010

Asheville on Bike's is hosting it's annual Bike Love party this weekend at Dr. Neon's Laboratory in West Asheville.  Doors open at 8pm and for just $15 you get local beer from French Broad Brewery and live music.  Suspension Experts is one the lucky businesses to sponsor this year's event.  Bike Love is not just a reason to party, it's also a fundraiser for bike lockers in downtown Asheville.  So if you're in town, ride your bike on over to Bike Love.  We'll be there.
So yeah, the website has been a pretty big project for over a year now. To say that it's been a journey would be an understatement, but I think we've ended up with something that'll be better for everyone... and certainly more fun.

On another note - anybody ready to ride mountain bikes yet? Seems like just about everywhere, the weather is conspiring to keep us off the trails. There's a whole lot of cabin fever goin' on right now, so when spring does finally roll around... LOOK OUT! I, for one, fully intend to make up for lost time by riding a TON this year. We've got lots of "testing" to do on some of our new projects so expect to see us on the trail.

Stay Tuned!

KB

Kevin Booth
President & Janitor facebook
Suspension Experts, Inc.
828-255-0205 
866-800-2453 (toll free)