March 2008                                                                                                               Vol. 2, Issue 3
The DNA of Leadership
Communicate - Differentiate - Innovate
In This Issue
Creating We Takes the Bronze
The Golden Threads of Trust
Fields of Dreams... Aspirational Journey
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Creating We - DNA
Creating We and
The DNA of Leadership
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Recommended Reading
Upping The Downside
Upping the Downside: 64 Strategies for Creating Professional Resilience By Design (Resilience By Design, Volume 2) - By Mike Jay
 
Recommended Reading
Straight Talk
Straight Talk For Success
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Greetings!Judith E. Glaser

Welcome to our newsletter -
The DNA of Leadership
.
Every month, we will be bringing
you new ideas to think about,
new practices to experiment
with, and new thoughts to
inspire your leadership journey.
Creating We Takes the Bronze

Creating WeJenkins Group Inc. recently announced the results of the first annual, 2008 Axiom Business Book Awards, designed to honor the best business books of the year, along with their authors and publishers.

Creating WE: Change I-Thinking to We-Thinking & Build a Healthy Thriving Organization, by Judith E. Glaser (Platinum Press) won a Bronze Award in the Leadership Category of the 2008 Axiom Business Book Awards.

The Axiom Business Book Awards are intended to bring increased recognition to exemplary business books and their creators, with the understanding that business people are a very well-read and informed segment of the population, eager to learn about great new books that will inspire and inform them, and help them improve their careers and businesses.

Nearly 400 entries were received in this inaugural year of our contest; the largest categories in terms of participation were Leadership, Entrepreneurship, and Success/Motivation, in that order.
The Golden Threads of Trust

A decade ago, power, control, and authority were considered acceptable behaviors. Today, we measure ourselves against a new yardstick of leadership success. It is interdependence that counts.

This article focuses on how to shift a workplace from fear-based power-over enviornments (I-centric), to aspirational-based power-with enviornments (We-centric). When leaders understand the condition necessary for Creating We, they are able to "be the change they want to see in the world."

It All Starts With You

Revised BenchmarkAs a leader who wants to make a difference in your organization, you hold the key. It all starts with you. You influence the power dynamics in your organization. When you create a sense of community and inclusion, colleagues feel they are accepted and valued and they will strive to live up to that higher level of performance. When you broadcast, even unconsciously, that you are unhappy with or, worse, unaware of the value colleagues bring, they feel the lack of appreciation and they will underperform.

Once you become mindful of the difference and can consciously shift your orientation as a leader, your organization will explode with productivity. This deep level of awareness provides you the power to engage your organization positively and proactively in the process of becoming extraordinary.

Revised BenchmarkYou can do this by becoming conscious of how masterfully you use inclusive language to pull people toward you rather than push them away; inspire others to greater heights, and fuel everyone's Leadership Journey. You have the ability-by being mindful of how your conversations impacts others-to transform relationships, teams, and organizations - from power-over to power-with; from positional power into mutual power, fear into opportunity, and territorial energy into positive, vital energy. When this happens, you also change the mindset of the company from powerless to powerful-and incredibly, progress begins.

The ability to work together interdependently is one of our least-developed skills. This is so vital that, in its absence, good leaders turn bad, good executives become ineffective, and good colleagues turn into adversaries. The skill of opening up to others-and of creating the emotional space for others to open up-requires deep trust. Trust is the most precious of the golden threads. Without it, there can be no WE. With the golden thread of trust, we can weave our lives together like a beautiful tapestry.

WE-centric relationships are built on trust. I trust you will not harm me and you trust I will not harm you. When we have that level of trust we don't feel the need to duck into protective behaviors. We automatically assume a mutual support and we move forward from there.

When we experience doubt about the good intentions of others, for whatever reason, we need to recognize the importance of having the kind of conversations that bring us back to trust. Creating the space for open dialogue enables us to reclaim trust with others.

Building Trust Takes Commitment

When we get married, we establish a relationship based on mutual love and appreciation, and we hope for unconditional love every day. While we may aspire to unconditional acceptance and respect at work, we find that these relationships are often temporal. And there are many more of them to manage. Because of the nature of work and business, relationships take effort to sustain, and establishing positive, growing relationships takes a lot of back-and-forth checking, updating, and clarifying. All of these are necessary to create a sense of community and collaboration. Such an environment is feedback-rich.

Revised BenchmarkOur ability to communicate openly with candor and caring, determines the quality of the connectivity between us as individuals, teams, or larger organizational units. While we don't always talk about it, we feel it. Knowing where we stand is vital to our success, and when we feel we are on the outs, it negatively impacts our performance. We start acting strangely-we protect, we hide, we defend-all because we feel we are being judged or rejected.

Too often, we see management and employees as separate. In reality, both are part of a larger system of colleagues working together to create positive business results. The challenge for you as a leader and as a colleague is to understand how to create "mutual trust" through the way you communicate with colleagues every day.

Fields of Dreams... Aspirational Journey

Irving Fields is 92 years old. Six nights a week he plays piano at Nino's a restaurant on 58th Street in NYC, right behind our apartment. People come from all over to listen to him play - even Tony Bennett and other singers who he has played for over the years. Last year Irving wrote a song for the Bush's dog and they invited him to the White House to play it.
 
At Ninos, Irving walks around to tables and asks people what they want him to play. He writes down all the songs and then he links them all together into a medley; one song folds into the other. He composes as he goes. He lives for music and loves his music. He has a passion for his music and he shares it wherever he goes. Irving is a Field of Dreams - who never stops dreaming.
 
When he was 91, Irving has his hip replaced. In the hospital his nurse told him he needed to be careful walking up and down stairs so she made him repeat the phrase, "up-left, down-right" over and over and over again. Every day she came in to feed him, or give him medicine, she would have him repeat, "up-left, down-right." She even woke him up at 3 in the morning to repeat the coaching to ensure he got it. Irving dreamt about these words - "up-left, down-right" - "up-left, down-right."
 
At first Irving was really angry that she thought he would forget. "Goodness gracious," he would say to himself, "I'm only 92. Of course I'll remember what to do!"
 
Then, in an Irving-sort-of-way, he did something wonderful and unexpected. Irving started dreaming about "up-left, down-right." One morning he awoke and he had turned the "up-left, down-right" phrase into a song, which he then choreographed and before leaving the hospital sang to every one of the patients and nursing staff. He left with a standing ovation.
 
Irving couldn't get the song out of his head. He kept singing it to everyone and always got a chuckle. It was a catchy tune, and once you heard it, it had 'sticky power.'
 
When he got home from the hospital, one of his protégés called to see how he was doing after his operation. Irving shared the story about "up-left, down-right" and the protégé said to him, "you should start a Jingle Company and write these songs for people to buy." His protégé further advised Irving to start a company, and advertise his services on the web. Irving didn't know about the web, all he knew was his music. He didn't even have a computer.
 
His protégé told him not to worry. He said to Irving, "I'll come down and video tape you singing your song, and we can post it on YouTube so everyone could see how great your song is. Irving didn't know what YouTube was either.
 
So the protégé came down to NYC from Canada where he was living, and he taped Irving singing. However Irving didn't sing "up-left, down-right." When he learned about what You Tube was, he got so excited; he transformed the original song "up-left, down-right" into a song which he called YouTube.com.
 
So if you go to YouTube and type in the name Irving Fields, you will see Irving singing YouTube.com.  Here's the link:  http://www.youtube.com/watch?v=gxkuYeERt1c
 
As of this week, Irving's YouTube jingle has had over 719,000 hits. He now has a Jingle site under construction, and he comes up to our apartment to see himself on the internet and count the number of visitors.
 
Irving Field is our hero. He practices music 4 hours a day and then plays for hundreds of people at night. His positive outlook on life is infectious. At the restaurant, he goes over to tables, introduces himself and asks people what they want to hear, then plays it flawlessly. Even though his fingers appear arthritic, the music comes out with passion and gusto. If you judged him by the outside, you might think he was too old to perform the way he does or too frail to play for hours at a time without stopping.
 
Irving continues to teach me lessons every time I see him. I am reminded that we can all get caught up in labels, and judge others unfairly. We can think we know what people are capable of and think of them smaller than who they are or could be. Irving has taught me to let go of labels and focus on dreams.
 
Irving lives in a state of continual youth. He is alive, and growing. He feels young and acts young; he makes people feel good to be around him. He turns negativity into positivity. Most of all, Irving Field builds a Field of Dreams every day, and pulls others in with him. When you are around him, you just want more of him.   
 
Research: We spend 75% of the time in an aspirational state. When we are sleeping we are in a dream state. When we are awake we think about how we want each day to unfold - and hidden inside of those thoughts are our aspirations for the future. Everyone has aspirations and dreams that need to emerge, and when they do we feel alive, and happy and passionate about life. What are you doing to make sure you keep your dreams alive?
 
Exercise:  Field of Dreams
 
Think about your state of mind. Are you optimistic or pessimistic?

How many times have you found that your passion has left you? How often do you feel that 'a job is just a job' and it's not fun anymore. How often do you say 'I work to pay the bills'?
 
What is your Field of Dreams?
 
Individual:  Write up a list of aspirations you have. Some people find it's easier to call them goals because goals feel more tangible. Write them up and post them on the wall. Check them over at the end of the week and/or the month and see what steps you are taking to turn your dreams into reality.
 
Organizational: Run an Aspiration Day every month. Ask people to get together and share their aspirations and see how the feel of your workplace will change!
 
To aspire means to "breathe life into something" and when we aspire together, dreams are borne.
 
What aspirations in your life are just waiting for a chance to emerge?
More to come next month.....
Getting to the next level of greatness depends on the quality of the culture, which depends on the quality of relationships, which depend on the quality of conversations.

Everything happens through conversation!
 
Sincerely,

Judith E. Glaser
Revised Benchmark