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Unleashing Passion and Purpose in People and Organizations August 2007
in this issue
  • Curb 'Talent Slippage' At Your Company
  • How To Run An Effective Business Meeting!
  • Procrastination!
  • About Collaborative Connections, Inc.
  • CRK Interactive
  • Fall is soon upon us as summer quickly fades away. In no time at all a new year will be upon us so now is the perfect time to consider what needs to be done to make this year a successful year for your organization?

    If you need to ensure people are working together effectively and everyone is committed to shared goals consider whether training (skill development) or facilitation (group process) will help you achieve your goals. Please let us know if we can help by calling 303-380-2550.

    Penny's Picture

    Curb 'Talent Slippage' At Your Company

    Develop Your Best Employees

    What do your best employees want from their jobs? Most often, they want to keep on growing. When your focus fades on developing your best employees, their enthusiasm and commitment fade, too. Your best employees are top performers who value and seek growth, challenge, and advancement. They seek these rewards anywhere - either inside your company or someone else's. Talent slippage happens when your best and brightest walk out the door!

    Reducing talent slippage in your employee ranks is rising in importance because replacing talented employees is becoming even more difficult. You already know that serious employee shortages are on the horizon as a result of massive workplace retirements (Baby Boomers) and insufficient numbers of qualified replacements (Generations X and Y). However, this does not begin to address the larger challenge of replacing your best employees with new top talent who can carry on where they left off!

    Is your company at high risk for talent slippage? Take a moment to evaluate what your company is doing to develop and engage the interests of your most valuable employees. Here are four questions you can ask that will readily reveal where you need to focus:

    1. Who are your best, and therefore your top performing, employees?

    2. - Do you have a list for each department?
      - If so, is that list kept current and regularly reviewed at the executive level?
    3. What tools do you have in place to measure employee performance?

    4. - Can you name what talents your jobs require for successful performance?
      - How do you match employees to jobs to assure performance and satisfaction?
    5. How are you developing your top performers?

    6. - Where specifically do they need to develop in order to be more effective, productive and challenged?
      - What plans are in place for their development, and do they have input to those plans?
    7. How effectively are the above 3 answers working for you now in retaining your top performers, and what improvements need to be made - by when?

    Experts in talent management conclude that finding and keeping top performing employees will rank as a major concern of business leaders throughout the next decade. Make a plan to curb talent slippage at your company. Focus on providing your best and brightest with the development they seek to become even better!

    Author: Gayla Doucet, People Powered Solutions LLC, Copyright protected. All rights reserved worldwide.

    How To Run An Effective Business Meeting!

    How productive are your business meetings? Would you describe the culture that governs your meetings to more resemble World War III or crazy chaos? During a meeting, do you focus on the agenda at hand or do you concentrate more on breaking a foam cup into bits? Would you qualify eating all of the donuts in a meeting as a major accomplishment in your agenda? If these meeting scenarios sound familiar to you, you are not alone! Many studies have shown that more time is wasted in meetings than in any other business activity. It is estimated that people spend 20-40% (upper management is much more) of their time in meetings and that meetings are only 44-50% efficient (source: Steve Kaye). By improving the efficiency of your next meeting, you may increase your bottom line.

    The first step in improving the efficiency of your business meetings is to recognize that meetings are a collaborative effort. The very definition of a meeting is a TEAM activity where SELECT people gather to perform WORK that requires GROUP effort. All participants of a meeting, therefore, must play a role in remaining focused and progressing through the meeting in a timely manner.

    Before calling a meeting, it must first be decided whether it is necessary. Remember a meeting is not always the most effective way. Other options available might be sending a memo or an email. It is the responsibility of the meeting solicitor to determine the need for calling the meeting and who should attend. In general, it is best to invite as few participants as possible (key players only). The solicitor must also review the organization's calendar, reserve the meeting room and assign a meeting facilitator to be in charge of the agenda.

    Effective meetings necessitate leadership. Leading a meeting requires attention, confidence, creativity, diplomacy, empathy, flexibility, wits, toughness and yes, humor! The primary role of the leader is to establish the ground rules for the meeting which are namely: to minimize confusion and disruptions and to institute a code of conduct.

    Some examples of team game rules that are designed to make meetings more effective are:

    1. If you are planning to introduce a proposal or discuss an issue in a group meeting, send out any relevant information to all team members several days before the meeting.
    2. Review the agenda and bring any relevant materials with you to the meeting so that we can make informed decisions.
    3. Don't lobby a few members before the meeting and try to ram an idea down the throats of the rest of the group in a "surprise attack." Keep issues above-board and inclusive. "Fight fair."
    4. Come to meetings on time.
    5. If you are going to be absent, inform others beforehand and send a stand-in who can make at least some decisions in your name.
    6. Focus on listening and seeking understanding before disagreeing.
    7. If you are the recorder, distribute complete and accurate minutes to everyone within 48 hours after the meeting.
    8. If you agree to something, do what you say you will do. Be accountable to each other.
    9. Sarcasm, personal attacks, interrupting, dominating the discussion, or engaging in distracting behavior during a meeting are all non-productive behaviors. We agree not to engage in them.
    10. It is okay to disagree during a meeting, but once the group has made a decision, it needs to be supported by everyone outside of the meeting. Passive resistance, sabotage, negative gossip and guerrilla warfare are not okay.
    11. Remember to celebrate successes and to thank members for their efforts.

    In addition to implementing these concepts, an effective meeting leader must enforce a code of conduct in order to maintain a safe environment for discussing ideas. The meeting facilitator should compel the meeting attendees to follow some simple guidelines to ensure an orderly meeting:

    • Work as a team
    • No rank in the room
    • One speaker at a time
    • Be an attentive listener
    • Focus on the issue
    • Respect others
    • Suspend judgment
    • Allow curiosity
    • Maintain confidentiality

    It is as equally important to end a meeting efficiently as it is to conduct it. Besides just ending a business meeting on time there should be a review of agenda items and results, as well as assignments. A set agenda for the next meeting should also be prepared.

    Having an effective business meeting is a key ingredient to having a successful business. If you would like more information on this subject, please feel free to contact us.

    By Jennifer C. Selland CPBA, CPVA, CAIA, TriMetrix. Well-Run Concepts

    Procrastination!

    I would like to say I never procrastinate, but that's not true. Is there a cure?

    Sometimes people think procrastination is a time management problem; truth is you cannot manage time. You have 24 hours each day. To make the most of your days, and eliminate the stress of procrastination, think about managing your choices. Managing choices is a Character Management issue. Character comes from saying what you will do (honesty) and doing what you say (integrity). This is true whether it is something you say to others or a goal or commitment you "say" to yourself.

    Are you a person who keeps promises? Many people are better about keeping promises to others than to themselves; either way this leads to procrastination. If you are procrastinating you are probably mistaking "might do" and "maybe" for commitment. A commitment problem underlies your procrastination. Each commitment you make with others and each goal or scheduled activity you make with yourself is a promise. As James, the brother of Jesus wrote, "Let your yes be yes and your no be no."

    Stop saying to yourself, "later, tomorrow, next week, after tax season, next quarter, (insert your procrastination term here!)." Start saying "I commit to doing the things I say I will do when I say I will do them." The best time to start is RIGHT NOW!

    - Mark Sturgell, CBC, Performance Development Network - All rights reserved worldwide

    Learning is about more than simply acquiring new knowledge and insights; it is also crucial to unlearn old knowledge that has outlived its relevance. Thus, forgetting is probably at least as important as learning.
    - Gary Ryan Blair

    Effective leadership is putting first things first. Effective management is discipline, carrying it out.
    - Stephen Covey

    It is not what we eat but what we digest that makes us strong; not what we gain but what we save that makes us rich; not what we read but what we remember that makes us learned; and not what we profess but what we practice that gives us integrity.
    - Francis Bacon

    About Collaborative Connections, Inc.
    CCI logo

    CCI's mission it to unleash passion and purpose in people and organizations. We accomplish this by engaging and developing successful leaders throughout an organization; teaching people to collaborate and work together effectively and by supporting the alignment and commitment to achieving both individual and shared goals in organizations.

    We are a training, facilitation, speaking, and consulting organization.

    Our goal is to bring out the very best in the people and organizations we work with. When people are passionate and on fire about their work everyone produces more. Let us show you how!

    CRK Interactive
    CRK Interactive

    Collaborative Connections is proud to announce our association with CRK Interactive.

    Today people are looking for fast and effective ways to learn on demand; when they want it. We are pleased to now offer several online 90 minute classes that keep people's skills up to date. Many of these online classes work inconjunction with assessements such as the DiSC Behavioral Style Profile or other assessments and several offer CEU Credits.

    These programs are designed to engage learners and provide high impact training for employees available 24 hours a day. Classes are reasonably priced and can be used as a stand alone course or as part of a blended approach.

    Online classes are available for:

    1. Managers and Leaders
    2. Teams
    3. Sales Professionals
    4. Customer Service Representatives

    For a list of available courses, course descriptions, courses that qualify for CEU's or to sample a course for free, please call us at: 303-380-2550 or email info @collaborativeconnections.com

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